Location: The Furrows, Trafford Park, Stretford, Manchester M32 0SZ Job Type: Full-Time, Permanent Salary: 27,000 Pickfords is an iconic British brand, moving excellence is our passion and we have been relocating families and businesses locally and across the world for over 350 years. We are seeking a dedicated and enthusiastic individual to join our Move Manager Team, with a passion for customer service and a desire to exceed our clients expectations. Job Purpose As a Move Manager, you will be the customer's main point of contact throughout their move, delivering excellent customer service and ensuring every move is managed smoothly from enquiry to completion. Working closely with colleagues across the business, you will coordinate each move, maintain accurate records, identify sales opportunities and provide a seamless, stress-free experience for every customer. Key Responsibilities Be the customer's dedicated point of contact throughout their moving...

Contact Centre Sales & Service Manager Location: Worsley, Manchester Salary: 40,000- 50,000 depending on experience Bonus: Up to 25% performance-related Hours: Full-time, permanent Office-based An exciting opportunity to make your mark We're working with an established and growing consumer-focused business that is entering an exciting period of growth, development and transformation. As part of this next chapter, they are looking to appoint an experienced Contact Centre Sales & Service Manager to take ownership of their customer contact operation and play a key role in shaping its future. This is a fantastic opportunity for an ambitious contact centre leader who enjoys being hands-on, commercially focused and close to the operation. You'll have the opportunity to develop people, improve performance, introduce new ways of working and make a tangible impact on both customer experience and revenue. The Role Leading a team of approximately 14 Contact Centre Advisors,...

Salary: £25,545.00 Hours: 37.5 Hours a week. Monday - Friday between the hours of 8am - 6pm (typically 8:30-4:30, 9-5, or 10-5:30/6). Location: Office based on Oxford Road, Manchester City Centre. Hybrid working contract. Some homeworking days will be available upon successful probation which can be around 6-9 months from start date, however it’s essential you are able to commute to Manchester on a weekly basis. Our Operations Team requires an Administrator to work within our Life and Pension division on a full time, permanent basis in Manchester. The role will involve processing and entering phone/paper enquiries related data into the computer, handling customer service inquiries and problems via phone, paper, and mail. You will be required to be flexible to work across all back-office teams if support is required. Full training will be provided. Customer experience is something that is very important to us and making our customers happy will be your number one priority. We aim...