Summary: Are you seeking a team that shares your passion for providing excellent customer service? Are you a determined individual? Do you enjoy setting goals for yourself? If so, this is a chance you won't want to pass up This is a critical position within our fast-paced, friendly, and award-winning Customer Service team. You understand your customer's point of view and make them feel important. Your warmth, passion, and commitment will assist us in getting it right the first time for our customers. No two days are the same. You'll help customers with water bills, refunds, payment plans, and occupant changes. You'll also be helpful if they have problems with their water supply. You enjoy working towards targets, love problem solving, and take satisfaction in delivering the best solutions possible. The salary is £25,948.87. We also offer bonuses for meeting targets. You can earn an extra £3,000 on average and up to £6,300 in total. Monday through Friday, 08:00 - 19:00, and...

Summary: Do you want to jump-start your career while earning a well-regarded qualification? Do you have a strong desire to help others? Do you want to be a part of an award-winning team with a meaningful purpose? Then do not pass up this opportunity We have regular apprenticeship intakes with a guaranteed, permanent position on successful completion. As a Customer Service Apprentice, you will use your entire passion, drive, and willingness to give great service. And with so much variation, you can be sure that no two days will ever be the same. You'll aid with billing inquiries, providing refunds, and setting up payment plans, as well as resolving water supply concerns including leaks and other problems. The Institute of Customer Service has given our Customer Service team the distinction grade. We are one of just 18 organisations in the country to get this coveted honour. As a result, you'll be joining a team that provides their all. This is a structured 24-month...

Practice Group / Department: Finance Operations Job Description Norton Rose Fulbright is a global law firm with more than 3,000 lawyers advising clients across locations in the United States, Europe, Canada, Latin America, Asia, Australia, Africa and the Middle East. We provide the world's preeminent corporations and financial institutions with a full business law service.   With over 50 offices and 7,000 employees worldwide, our culture is the thread that connects us, as well as our values of unity, quality and integrity. Our strategy and culture are connected – defined by shared ambition, global collaboration and a one-team mindset. We believe pioneering work happens when people are empowered to think beyond boundaries, explore new opportunities and grow through diverse experiences. Alongside the right skills and experience, we look for people who are innovative, commercially minded, and motivated by the impact of the work they do – ready to share in our ambition...

Customer Service Manager – Birmingham CrossCountry Trains are seeking to recruit an experienced Customer Service Manager to join their team in Birmingham. The successful applicant will have responsibility for the management and leadership of customer service teams throughout Birmingham and its surrounding areas, including activities such as management of Train Managers, catering, revenue protection, cash handling, station access contracts, station operations and train cleaning.  Please note that this is a safety critical role. Key aspects of the role will include: Leading your teams:  Lead and direct all Customer Service Teams in line with business objectives and in accordance with all appropriate legislation, industry standards, directives and codes of practice and to ensure a safe and risk free environment.  Great service: Ensure delivery of excellent service to all customers consistently, in accordance with business specifications and seek to...

Location: Crawley, United Kingdom Thales is a global technology leader with more than 83,000 employees on five continents. With over 7,500 people in the UK, operating across defence, space, aerospace, and digital security, we help build a future we can all trust. Thales supports the security and stability of our nation by providing extraordinary technology to our customers, as well as delivering social value to the UK with our products and services. Thales technology makes it possible for two thirds of planes to take off and land safely. Thales also protects 80% of the world’s payment card transactions and is Europe’s number one supplier of defence electronics. Beyond that our people have made London’s Jubilee and Northern Lines 20% more efficient and have delivered more than 300 air defence radars in 26 countries. We’re a leading name in our markets and a diverse, constantly evolving organisation. We are currently looking to recruit an  End User Support Technician  to...

Our client based in Egham are seeking a Receptionist to come and join their team for 3 weeks on a temporary basis. You will be the first point of contact for all visitors, providing a warm welcome and ensuring top customer service is provided to all customers. We are looking for an individual with previous and recent reception experience, a multi tasker with good solid communication and organization skills. Responsibilities are, however are not limited to: Meeting and greeting visitors Providing a warm welcome into the office Updating records Assisting the wide team with any Admin duties that are required Managing and book in appointments Inbound and outbound telephone calls Ensuring the reception area is clean and tidy throughout the day Job Details Job Title: Receptionist Location: Egham Hourly Rate: 14.20 per hour Start Date: Monday 6th July End Date: Friday 24th July Working Days and Hours: Monday - Friday, 8:30 am - 4:30 pm If you are...

We're Hiring: Operations Customer Service Coordinator Location: Immingham Docks Pay Rate: 13.21per hour Hours: 40 hours per week / Monday to Friday Are you organised, proactive, and passionate about delivering outstanding customer service? We're looking for an Operations Customer Service Coordinator to join our team and support the smooth running of our operations while ensuring a first-class customer experience. About the Role This is a varied and fast-paced role where you'll play a key part in supporting operational activities, managing processes, and building strong relationships across internal teams and external stakeholders. You'll help ensure efficiency, safety, and continuous improvement within the department. Key Responsibilities Operations & Customer Service: Become fully proficient in company systems, ensuring compliance with internal and legislative requirements Maintain accurate records and provide updates to the Line Manager when...

Location: Horsham Job Type: Permanent Full Time Salary: £30,500 per annum Working hours: Monday to Friday, 8:00 to 17:00 What you'll do: Identify client requirements through telephone, Request Portal, and e-mail communications. Raise and manage to completion PPM and reactive Work Orders in a CAFM System to deliver KPIs. Progress both colleagues and suppliers to ensure that EMCOR UK SLAs are met. Record and respond to Compliments and Complaints. Produce Quotations, chase approvals and arrange for work to be carried out via raising Purchase Orders to subcontractors and arranging for access to Site. Maintain and update the CAFM Work Order Records to ensure complete clarity of job progress, managing Work in Progress and ensure timely closure. Achieve closure of Work Orders to financial deadlines to ensure prompt payment. Take ownership for managing Work Orders from the first telephone call through to client feedback following completed works and manage...

We are looking for an enthusiastic and highly motivated Security Receptionist to work at a premium brand's manufacturing and production site in Milton Keynes. This is the security role that you've been looking for with stable, regular hours - no changing shift patterns, work that you can plan your life around and the opportunity to carve out a career with the biggest name in security. Contractual hours - 30.6 hours per week Pay rate - £13.51 per hour Shift pattern: 2-week rotation. Week 1 = Mon-Fri 0600-12:00, Week 2 = Mon-Fri 12:00-18:15 Position available from 13th July. You must have a valid SIA licence to apply for this position Your Time at Work As a Security Receptionist you will be required to carry out duties in a busy environment, which includes computer use and several clerical duties in addition to general security tasks such as: - CCTV Monitoring - Reception duties - Site patrol - Access/Egress control - Site open/lock up -...

We're Hiring: Customer Service Agent Location: Remote UK residents only Start Date: 7th September 2026 Working Hours: Monday to Friday, 09 30 Salary: £26,000 per annum Benefits: 25 days holiday plus a fantastic range of benefits About Kensington Mortgages For over 25 years, Kensington Mortgages has been a leader in specialist mortgage solutions. We're committed to helping people secure mortgages when traditional lenders say no that's the Kensington Difference . As a wholly owned subsidiary of Barclays Bank UK PLC, we operate with integrity and excellence, fully authorised by the Financial Conduct Authority. Your Role As a Customer Service Agent , you'll be the voice of Kensington Mortgage Company (KMC), supporting customers over the phone with queries, complaints, and general mortgage assistance. From account opening to closure, you'll ensure every customer receives outstanding service. You'll handle a wide range of enquiries from payments and...

Customer Services Co-worker - Personal Accounts team - 6 month temporary assignment - £13.45 per hour Who we are: Triodos Bank is an award-winning organisation and one of Europe's leading sustainable banks, whose mission is to make money work for positive social, environmental, and cultural change. We offer a wide range of banking services for people who want to use their money consciously - from current accounts through to investments and savings. We only finance companies, organisations and projects that benefit people and the environment. The Opportunity We are delighted to be recruiting for a Co-worker in our Personal Accounts team to join us at our Bristol Head Office. This is a 6-month temporary assignment The overall purpose of this role is to provide exceptional customer focused service to both Triodos Banks' external and internal customers with a focus and commitment to meeting regulated timescales as well as team quality and performance levels. With the...

Annual salary: up to £28,598.37 Customer Service Advisor Location: Crawley Contract: Full Time / Permanent / Office Based / Monday to Friday 08:00 - 17:00 Salary: £28,598.37 We are the largest provider of repairs and maintenance, and regeneration services across the UK. Mears provide tailored rapid-response and planned maintenance services through partnering arrangements with more than 70 local authorities, Arm's Length Management Organisations and Housing Associations. About the Role: As a Customer Service Advisor, you will be working alongside Crawley Council in our Social housing background, providing a stable and profitable contract, delivering excellent service and support through our local teams, who understand the importance of working together for the local community. As a Customer Service Advisor within our Crawley branch you will be working as part of a local team supporting high standard Customer Service activities to Housing properties,...

Receptionist/Administrator at Mulberry UTC - 1 year fixed term Maternity Cover Start Date: 1st September 2026 Salary: SC4 (7-10) £29,752-£31,057 pro rata Working Arrangement: Term Time Only (42 weeks) + 2 weeks 8am-4pm Hours : 35 hours per week Mulberry UTC is part of the Mulberry Schools Trust and has gone from strength to strength since opening in September 2017. The school is now significantly over-subscribed and we are in the process of expanding the curriculum and planning for further future growth. We are looking for an experienced Receptionist/Administrator who will provide an effective clerical and reception service to Mulberry UTC staff, students and visitors. The successful candidate will have: experience of working effectively in an administration setting, preferably within a school excellent communication skills, both verbal and written the ability to provide first class customer service experience of using a range of administrative...

Join our team at the Guardian and be a part of a diverse and inclusive global organisation that delivers fearless, investigative journalism, and holds power to account. Our team of award-winning journalists, cutting-edge commercial professionals, and industry-leading digital experts are committed to making a difference and represent a wide range of backgrounds and perspectives. We offer a challenging and exciting environment for career development, with a focus on training, growth and fostering an inclusive culture. We are now looking for a Senior Account Manager to join our Advertising team! You will have the opportunity to work with big clients on complex campaigns across all Guardian products, setting a high standard and expertise across the solutions team. About the Role: Manage and provide the best responses to briefs across all Guardian products, ensuring high-quality solutions for clients. Build and maintain relationships with publishing and partnership...

Customer Service Consultant - Spider is advertising for a UK-based company providing specialised management software for educational institutions who has an excellent opportunity for a Customer Service Consultant to join their growing, diverse and friendly team! The position is a full-time permanent role, which will be office-based in Woodbridge, Suffolk and will focus on providing first point of contact for existing and prospective clients. Fantastic company benefits include Competitive Salary: £25,000 £30,000 per annum (depending on experience) Contract: Full-time, permanent position, office based only. Holiday: 28 days annual leave plus bank holidays Hours: 35 hours per week (Monday Friday) About the role As our Customer Service Consultant , you will be the first point of contact for existing and prospective clients, providing friendly and efficient support via telephone and email. You ll help clients with system setup, troubleshooting and general...

About The Role Ark Victoria Academy is seeking an experienced Receptionist to join our friendly and diverse Operational team. You will be the front-facing representative of the Academy, dealing with visitors, pupils, staff and other stakeholder groups. You will join the team of student administrators and will receive support and guidance from the Office Manager. The right candidate will be an excellent team player and will demonstrate their ability to work well under pressure, in a fast-paced school environment. We are looking for an organised individual who will uphold the vision and ethos of the academy at all times, providing an excellent customer service. The successful candidate will: have experience of working as a receptionist or other customer service role have excellent administrative and organisational skills be competent user of Microsoft Office and confident to learn and use new technologies If you are ready to add further value to our operations...

Customer Service Advisor / Retention Agent Join a growing fast-growing fibre broadband provider as a Customer Service Advisor / Retention Agent supporting customers who are thinking of leaving, moving home or changing their package, while delivering excellent customer service and strong commercial outcomes. If you’ve also worked in the following roles, we’d also like to hear from you: Retention Advisor, Loyalty Advisor, Contact Centre Sales Advisor, Customer Retention Advisor, Telesales Executive, Telecommunications Executive, Customer Retention Specialist, Customer Service Agent, Contact Centre Adviser, Customer Relationship Executive, Customer Relationship Advisor   SALARY: £26,228 per annum plus Commission: £5,000 OTE + Benefits         LOCATION: Altrincham, Greater Manchester, North West England (100% Office Based Monday to Friday) JOB TYPE: Full-Time, Permanent WORKING HOURS: 37.5 Hours Rota Based (Monday to Friday 8am–6pm, plus...

Job role: Receptionist Contract: Temporary Location: Swindon SN5 Pay rate: 13.50 an hour Working days: Adhoc What You'll Do: As the first point of contact for our customers, your role will be vital in creating a warm and welcoming atmosphere. Your responsibilities will include: Greeting customers with a smile and providing exceptional service. Managing incoming calls and directing them to the appropriate departments. Scheduling appointments for vehicle services and sales consultations. Maintaining a tidy and organised reception area. Assisting with administrative tasks and supporting the team as needed. What We're Looking For: We want someone who is not just qualified, but also passionate about delivering an outstanding customer experience. Ideally, you will have: Previous experience in a receptionist or customer service role. Excellent communication skills and a friendly demeanour. Strong organisational skills and attention to detail. A team player...

Migrant Help have an exciting opportunity to recruit a Client Adviser to join our team! Location: Glasgow and Paisley, Scotland (Hybrid)? Contract: Fixed term until 31 March 2027 (with potential to be extended or made permanent)? Salary: £30,475 - Increasing to £34,682 following successful completion of a 6 months probation period About us: Migrant Help is a leading charity that was established in 1963 and delivers a range of support and advice services to people affected by displacement and exploitation across the UK. Our vision is for a global society that protects vulnerable people, treats them with respect and enables them to reach their full potential. We foster a culture in which equality, diversity and inclusion are recognised, valued and encouraged. It doesn t matter who you are or where you come from, we match your skills with the needs of our organisation, as long as you share our values, vision and goals. We welcome applications from candidates...