Permanent Full Time We are looking to recruit two Customer Service Planners to join our team based from our office in Hunslet, Leeds, LS10 1BL. About the Role Joining our team, you ll be responsible for high volumes of calls liaising with clients, sub-contractors, suppliers, and supervisors to schedule appointments, ensuring that future jobs are appointed in a way that will ensure our contractual Service Level Agreements are met and no false promises are given. You will excel in dealing with residents as part of our back-office using a range of communication methods including telephone and email. Using our in-house system, you ll actively schedule available operatives and subcontractors to jobs, discuss complex repairs, demanding customers and those who have suffered service failure, where your role is to instil the customers confidence. About You Candidates will have the following: Social Housing experience would be advantageous Repair and Maintenance planning...

Are you looking for a Receptionist role in Scunthorpe? Gi Group is recruiting a Receptionist to provide cover at a site in Scunthorpe . This is a great opportunity for a confident and professional individual with strong administrative and customer service skills. Rate of pay for Receptionist: 12.71 per hour Working hours: 15/06/2026 - 1:00pm to 6:00pm 16/06/2026 - 8:00am to 12:00pm 18/06/2026 - 1:30pm to 6:00pm 23/06/2026 - 1:00pm to 6:00pm 24/06/2026 - 1:30pm to 6:00pm 25/06/2026 - 8:00am to 12:00pm These shifts will be solo working with crossovers . Key Responsibilities of a Receptionist: Meet and greet visitors in a professional and welcoming manner. Answer incoming calls and direct queries appropriately. Carry out general administrative and reception duties. Use computer systems confidently and maintain accurate records. Speak with customers and show them around the site when required. Work independently and manage time effectively during solo...

Business Support Officer Rate of pay: 14.59 PAYE / 18 Umbrella Job Type: Temporary (Rolling Contract) Location: Hybrid / Predominantly Home-Based (with occasional in-person requirements) Overview This role provides essential business and administrative support within a specialist housing service focused on adaptations and grants. You will play a key role in ensuring the smooth running of day-to-day operations, supporting both residents and internal teams through accurate data handling, customer communication, and process-driven administration. This is an excellent opportunity to join a purpose-led service that directly supports individuals in improving accessibility and quality of life within their homes. Day-to-Day Responsibilities Manage incoming enquiries via email, telephone, and written correspondence, including triaging and responding appropriately Accurately input, maintain and update customer data within internal databases and case management systems...