Job Title: Customer Service Manager Location: Kings Hill, Kent Salary: £35,000 per annum Job Type: Permanent, Full-Time Customer Service Manager - Kings Hill - £35,000 We are seeking an experienced and motivated Customer Service Manager to join a well-established organisation based in Kings Hill. This is an excellent opportunity for a customer-focused leader to manage and develop a team of 8-10, ensuring the delivery of exceptional service standards and operational excellence. The successful candidate will be responsible for driving team performance, enhancing customer satisfaction, and creating a positive and engaging working environment. Key Responsibilities Lead, motivate, and develop a team of 8-10. Monitor individual and team performance against agreed KPIs and service standards. Conduct regular one-to-one meetings, performance reviews, and coaching sessions. Manage team rotas, resource planning, and workload allocation. Handle and resolve escalated customer...

Account Manager (Customer Service Representatives European Hospitality ) Location : Hythe Salary : £35,000 - £40,000 basic + commission (OTE approx. £6,000) Permanent role, Full-time Benefits: • Competitive salary • Permanent role • Supportive team environment • Opportunities for growth and development About the Role: We are recruiting confidentially on behalf of our client for a motivated and dynamic Account Manager Executive. This role combines customer service and sales support responsibilities, focusing on managing enquiries, promoting products and services, generating leads, and providing timely support to the sales team. You will play a key role in maintaining strong customer relationships and contributing to revenue growth. Responsibilities: Act as the first point of contact for customer queries via phone and email Provide timely and professional support to resolve issues or escalate where necessary Take...

Customer Service Administrator Location: Tunbridge Wells, Parking. Hours: Monday to Friday, 9:00am - 5:30pm. Office Based Monday - Friday. Are you passionate about delivering exceptional customer service? We are seeking a friendly, proactive, and professional Customer Service Executive to join our clients' small team in Tunbridge Wells to deliver Customer Service to their clients and complete all relevant administration tasks to ensure an efficient service! Key Responsibilities: Handling customer enquiries via phone, email, and live chat. Providing accurate information about products and services. Resolving customer issues efficiently and professionally, via correspondence, emails and calls. Maintaining customer records with meticulous attention to detail. Updating the CRM with relevant information and producing invoices to send for completed works. Working closely with internal teams to ensure excellent service delivery. What We're Looking For:...