Multi-Site Business Manager, Charlotte Tilbury - Boots Scotland 40 hours per week, Full Time position, Permanent Contract, Doors: Edinburgh Fort, Aberdeen About Your Role A Charlotte Tilbury Multi-Site Business Manager is like no other. They are the life and soul of their counters – and come with bags of commercial acumen, an entrepreneurial spirit and the ability to lead a unique vision. They are not afraid of change – they pride themselves on it. Not only do they dare to dream it – they dare to live it. They pride themselves on creating and driving a magical customer experience through building genuine emotional connections, expert artistry and through a passion for exceptional products. They are an ultimate role-model that both customers and colleagues alike admire. About Us As the fastest growing beauty brand – we are on a mission to disrupt and revolutionise the beauty industry. The way we do this is by our spellbinding products, our show stopping artistry and...

Put Customers First and Build Your Career in Customer Service Are you passionate about delivering exceptional customer experiences? Do you thrive on solving problems and making things right? We're looking for customer-focused, solutions-driven professionals to join a leading online retail brand in a fast-paced contact centre environment. Key Responsibilities Engage with customers across phone, email, live chat, social media, and messaging channels Provide clear, friendly advice and guide customers through their purchase journey Solve issues quickly with empathy, ownership, and a solutions-first mindset Work closely with partners and suppliers to ensure seamless service delivery Proactively spot problems and reach out to customers with better options Manage complaints with professionalism and care, aiming to restore trust Keep bookings and orders running smoothly through effective coordination Investigate delivery or order issues and help customers get the right outcome...