Job Title: Senior Customer Service Executive Location: Hassocks - must have access to a car due to the office location Salary: £27,000 - £29,000 Hours: Monday - Friday, 37.5 hours per week Are you a personable, customer-focused professional seeking your next opportunity? Our client is on the lookout for a Customer Service Executive to join their dynamic team. This is your chance to make a real impact by delivering exceptional customer experiences and contributing to a growing company's success! Role Responsibilities: Managing customer enquiries and issues across multiple channels such as phone, email, and live chat Taking ownership of complex, sensitive, or escalated cases through to resolution Authorising refunds in line with policies and service standards Supporting day-to-day team operations, workflows, and quality measures Contributing ideas and input to improve customer service processes and retention Working alongside sales and marketing teams to support...

Location: Crawley, United Kingdom Thales is a global technology leader with more than 83,000 employees on five continents. With over 7,500 people in the UK, operating across defence, space, aerospace, and digital security, we help build a future we can all trust. Thales supports the security and stability of our nation by providing extraordinary technology to our customers, as well as delivering social value to the UK with our products and services. Thales technology makes it possible for two thirds of planes to take off and land safely. Thales also protects 80% of the world’s payment card transactions and is Europe’s number one supplier of defence electronics. Beyond that our people have made London’s Jubilee and Northern Lines 20% more efficient and have delivered more than 300 air defence radars in 26 countries. We’re a leading name in our markets and a diverse, constantly evolving organisation. Join us. We are currently looking to recruit an  End User Support...

Location: Crawley, United Kingdom Thales is a global technology leader with more than 83,000 employees on five continents. With over 7,500 people in the UK, operating across defence, space, aerospace, and digital security, we help build a future we can all trust. Thales supports the security and stability of our nation by providing extraordinary technology to our customers, as well as delivering social value to the UK with our products and services. Thales technology makes it possible for two thirds of planes to take off and land safely. Thales also protects 80% of the world’s payment card transactions and is Europe’s number one supplier of defence electronics. Beyond that our people have made London’s Jubilee and Northern Lines 20% more efficient and have delivered more than 300 air defence radars in 26 countries. We’re a leading name in our markets and a diverse, constantly evolving organisation. Join us. We are currently looking to recruit an   End User Support...

Internal Sales Account Manager Crawley Hybrid (4 days office, 1 from home) £30,000 - £35,000 + Commission (OTE £45,000 - £50,000) An excellent opportunity has arisen for an experienced Internal Sales Account Manager to join a well-established and growing organisation based in Crawley. This role offers a balanced mix of account management and business development, focused on maximising revenue across an existing customer base while identifying new opportunities for growth. Working within a collaborative and supportive team environment, you will play a key role in delivering both commercial success and a high standard of customer service. The Role You will be responsible for managing and developing a portfolio of accounts, ensuring strong client relationships are maintained while proactively identifying opportunities to increase sales and profitability. Working closely with the Business Development Manager and internal teams, you will contribute to achieving wider sales...