Join Our Team at Smurfit Westrock! Are you searching for a workplace that values you and your growth? At Smurfit Westrock, we re committed to sustainability, employee well-being, and personal development. About Us We are a global leader in sustainable paper and packaging. Our focus is on the health and safety of our employees, the well-being of our communities, and delivering exceptional service to our customers. We support our team members to reach their full potential in an inclusive environment that values diversity. The Role The team are recruiting for a Customer Service Executive to join the Markham Vale site. This role will report directly to the Customer Service Manager and will support our drive to offer best in class Customer Service and ease of business. The purpose of the role is to contribute to the site s sales development through effective delivery of best in class customer service to existing and potential accounts. Primary responsibilities will...

Adecco are recruiting for a Customer Service Co-Ordinator to join their clients team based in Newbury. Key Responsibilities Act as the main point of contact for customer enquiries Process customer orders accurately and within required timeframes Deliver a high standard of customer service, working with internal departments to meet customer expectations Identify opportunities to upsell or cross-sell products where appropriate Provide administrative and customer support to the sales team and Key Account Manager Assist with debit and credit note processing Handle customer requests, issues, and complaints in a professional and timely manner About You Previous experience in a customer service role, ideally within a similar environment Excellent telephone manner with the ability to adapt communication style to different customers Enjoys working as part of a small, collaborative team Calm and composed when working under pressure Highly organised, flexible, and keen...

We are now recruiting for a Customer Service Team Leader to join our Enquiry Centre team based in Stafford! This is hybrid, full-time role working 37.5 hrs per week, Monday to Friday between 8.00 am and 8.00 pm with some Saturdays between 9am and 5pm. You will be expected to be in the office during training periods, plus every Tuesday, Wednesday and Thursday. This is a non-sales environment, taking inbound service calls. As part of this role, you will be required to travel to Belfast on occasion to meet with our wider Team and other Team Leaders. Salary: £31,749.00 Job title: Customer Service Team Leader Job Description: What you'll be doing: Coaching and developing a team of approximately 15 customer service advisers to deliver excellent customer service Working with team members to meet customer needs in a responsive and efficient manner, managing escalated problems and performing root cause analysis of any trends identified to improve the customer...

Customer Service Coordinator (Fixed Term 12 month contract) Location: Whitstable Hours: Monday to Thursday 08:00 to 16:30, Friday 08:00 to 13:30 (37.5 hours a week, with hybrid working) Salary: Competitive An established and growing organisation is looking for a Customer Service Coordinator to join its Customer Services team in Whitstable. This is a varied, fast paced role where you will play a key part in delivering an exceptional, professional service to both internal and external customers. The Role As Customer Service Coordinator, you will be responsible for managing customer enquiries, quotations and sales orders from initial request through to delivery. You will act as a central point of contact, ensuring clear communication, accurate processing and proactive follow-up at every stage of the customer journey. Working closely with commercial, procurement and product teams, you will help build accurate pricing, manage lead times and support sales activity, while...

The Customer Service Associate is responsible for providing exceptional service to inbound customer inquiries while also being responsible for sales of inbound accounts through inbound communication channels. They receive telephone calls/email/chat to handle all aspects of sales & service, including price quotations, product and licensing information, solicitation, negotiation, and problem resolution. They collaborate with the sales team by providing administrative assistance and general support. The Customer Service Associate will use various computer systems to enter and track invoices as well as customer and sales data. This position is key in growing customer relationships, and is vital to our team. Please note: C1 level and above in both English & French (written and verbal) is required for this role.   Who You Are: You are eager to get your foot in the door and embrace the fast-paced buzz of the media world. Working for a global leader in digital...

Summary: Do you want to jump-start your career while earning a well-regarded qualification? Do you have a strong desire to help others? Do you want to be a part of an award-winning team with a meaningful purpose? Then do not pass up this opportunity We have regular apprenticeship intakes with a guaranteed, permanent position on successful completion. As a Customer Service Apprentice, you will use your entire passion, drive, and willingness to give great service. And with so much variation, you can be sure that no two days will ever be the same. You'll aid with billing inquiries, providing refunds, and setting up payment plans, as well as resolving water supply concerns including leaks and other problems. The Institute of Customer Service has given our Customer Service team the distinction grade. We are one of just 18 organisations in the country to get this coveted honour. As a result, you'll be joining a team that provides their all. This is a structured 24-month...

Job Title: Customer Service Advisor Location: Yate, Bristol, BS37 Remuneration: 26,500 per annum Hours 09.00-17.30 (phone number removed) Responsibilities: As our Contact Centre Advisor, you will play a vital role in delivering exceptional customer service. Your key responsibilities will include: Putting the customer at the heart of everything you do. Demonstrating a strong desire for excellence in service delivery. Proactively processing orders within 12 hours and acknowledging all orders to customers promptly. Maintaining updated customer SOPs to ensure smooth operations. Keeping digital and physical filing organised for easy access and compliance. Communicating lead times and order statuses to customers in a timely manner. Resolving customer queries within a maximum of 4 hours. Handling incoming calls and emails with enthusiasm and professionalism. Managing customer complaints efficiently, ensuring responses are sent within specified timelines. Conducting...

Are you passionate about delivering outstanding customer service? Join our client, a leading manufacturing company in the industrial vehicle sector, and play a key role in ensuring customer satisfaction! With an immediate start available, this is your chance to thrive in a dynamic environment. Responsibilities: Co-ordinate customer order fulfilment with precision. Liaise with site production and keep customers updated on delivery status. Process customer sales orders efficiently using the ERP system. Raise stock replenishment orders as needed. Manage and update customer portals for key accounts seamlessly. Establish, manage, and update customer price lists accurately. Input Bills of Materials (BOMs) for parts in manufacture, liaising with the Commercial & Manufacturing team as required. To excel in this role, you'll need to showcase: A confident and professional manner when dealing with customers. A self-motivated attitude paired with a desire to learn....

Change your job, change your workplace, change your future We are actively building diverse teams and welcome applications from everyone Role: Account Manager - Public Sector Located: Field based - Home Counties Package: Competitive salary, commission, company car plus additional company benefits About Ricoh: Ricoh is a global technology business. As a company born in print, we design and manufacture graphic solutions that transform communications. To keep up with the pace of change in the workplace, we have built an extensive portfolio of innovative, industry-leading digital services spanning everything from Cloud & IT infrastructure solutions to process automation tools. Everything we do is designed to help individuals achieve fulfilment through work. Through technology, we make work smarter and more creative. Enabling people to lead purposeful working lives and organisations to become more productive, sustainable and profitable. Find out more...

Change your job, change your workplace, change your future We are actively building diverse teams and welcome applications from everyone Role: Account Manager - Public Sector Located: Field based - Hampshire Package: Competitive salary, commission, car allowance plus additional company benefits. About Ricoh: Ricoh is a global technology business. As a company born in print, we design and manufacture graphic solutions that transform communications. To keep up with the pace of change in the workplace, we have built an extensive portfolio of innovative, industry-leading digital services spanning everything from Cloud & IT infrastructure solutions to process automation tools. Everything we do is designed to help individuals achieve fulfilment through work. Through technology, we make work smarter and more creative. Enabling people to lead purposeful working lives and organisations to become more productive, sustainable and profitable. Find out more...

Change your job, change your workplace, change your future We are actively building diverse teams and welcome applications from everyone Role: Account Manager - Public Sector Located: Field Based London Package: Competitive salary, commission, car allowance plus additional company benefits About Ricoh: Ricoh is a global technology business. As a company born in print, we design and manufacture graphic solutions that transform communications. To keep up with the pace of change in the workplace, we have built an extensive portfolio of innovative, industry-leading digital services spanning everything from Cloud & IT infrastructure solutions to process automation tools. Everything we do is designed to help individuals achieve fulfilment through work. Through technology, we make work smarter and more creative. Enabling people to lead purposeful working lives and organisations to become more productive, sustainable and profitable. Find out more about...

Receptionist Facilities Management Carlisle Are you a passionate Receptionist looking for your next role? 4Recruitment Services are currently recruiting for a receptionist to work a Facilities Management Team based In Carlisle . Hourly Rate: £13.21 - £16.15 per hour Information the Role: We are looking for a friendly, professional, and organised Receptionist to join our team and support the delivery of a high-quality front-of-house and facilities service across our office locations. As the first point of contact for visitors and colleagues, you will play an important role in creating a welcoming and professional environment. You will support the Facilities and Contract Managers with administrative tasks, building coordination, and ensuring the smooth day-to-day running of the office environment. This role is ideal for someone who enjoys working in a busy environment, providing excellent customer service, and supporting workplace operations. Key...

Change your job, change your workplace, change your future We are actively building diverse teams and welcome applications from everyone Role: Site Services Specialist - Print & Mail Located: London (On site) Package: Competitive Salary, bonus plus additional benefits About Ricoh: Ricoh is a global technology business. As a company born in print, we design and manufacture graphic solutions that transform communications. To keep up with the pace of change in the workplace, we have built an extensive portfolio of innovative, industry-leading digital services spanning everything from Cloud & IT infrastructure solutions to process automation tools. Everything we do is designed to help individuals achieve fulfilment through work. Through technology, we make work smarter and more creative. Enabling people to lead purposeful working lives and organisations to become more productive, sustainable and profitable. Find out more about Ricoh Today...

Job title: IT Service Desk Team Lead Location: Head Office (Barrow-In-Furness) Are you ready to take the lead in delivering exceptional IT support? An exciting opportunity has arisen for a confident and experienced individual to join our client as the IT Service Desk Team Lead. At our organisation, we are committed to putting the community first and fostering a workplace where values align with genuine responsibility. We welcome applicants from diverse backgrounds and are dedicated to building an inclusive workforce. Key Responsibilities: Lead the Service Desk team to deliver a first-class support service that meets the needs of our colleagues. Manage team workload effectively, prioritising support requests to achieve SLA targets. Plan and oversee deskside support across the Head Office and branch network, ensuring efficient service delivery. Act as the first point of contact for colleagues seeking technical assistance, providing guidance and support....

Receptionist - Temp to Perm Opportunity (Part-Time Hours Considered) We are seeking a professional and friendly Receptionist to join a well-established business centre. This is a temp-to-perm opportunity, and part-time hours will be considered for the right candidate. The Role: As the first point of contact for the business hub, you will help create a welcoming and efficient front-of-house experience. The role offers a steady pace of work with a consistent daily routine, supporting tenants and visitors as required. Duties include greeting visitors and prospective clients, managing meeting room bookings and set-ups, handling calls and messages, and providing general administrative support. Key Responsibilities: Deliver a professional and welcoming front-of-house service Build and maintain positive relationships with business tenants Ensure reception and communal areas are clean and well presented Manage meeting room bookings and ensure rooms are prepared Handle incoming...

The Events Account Manager is responsible for the successful delivery and growth of all events, conferences and leisure activities across the Fire Service College. The role reports into the Head of Site Operations with dotted line reporting into the Growth function driving pro-active business development opportunities as well as pipeline reporting. Job title: Event Account Manager Job Description: The Events Account Manager is responsible for the successful delivery and growth of all events, conferences and leisure activities across the Fire Service College. The role reports into the Head of Site Operations with dotted line reporting into the Growth function driving pro-active business development opportunities as well as pipeline reporting. Responsibilities As the   Events   Account Manager, you will take a leading role in ensuring that clients are provided   a   first-class   service   from   enquiry to   project delivery....

Job Title: Receptionist / Administrator Location: Dundee Remuneration: 13.00 per hour Contract Details: Temporary to Perm Join a Key Front of House Team in Dundee! Are you a friendly and organised professional? Our client is seeking a proactive Receptionist / Administrator to be the welcoming face of their organisation. If you thrive in a busy environment, enjoy engaging with people, and take pride in delivering exceptional service, this is the role for you! The Role Front-of-House Duties Welcome visitors and handle incoming calls with a smile! Provide friendly and efficient service to staff, clients, and external partners. Keep the reception area tidy and organised for a warm atmosphere. Administration and Data Management Update internal systems quickly and accurately. Manage HR information, including annual leave and training records. File and store documents in line with internal procedures. Process invoices and support general office...

Call Centre Trainer - Billericay - to 40K plus generous package My client is seeking an experienced Customer Service Trainer to join their team and drive service excellence across the business. The Essex call centre has recently opened, and this is a fantastic opportunity for the right Customer Service Trainer to really make their mark at an early stage in this exciting new venture within a well-known business. It represents a great chance for someone passionate about developing people and improving customer experience to make a huge impact on the staff in a great working environment. Key Responsibilities Design and deliver engaging training sessions for customer service teams (in-person and virtual). Create training materials, including presentations, guides, and e-learning content. Coach and mentor staff to enhance communication, problem-solving, and customer engagement skills. Assess training effectiveness and implement improvements. Work with managers to identify...

Technical Account Manager - 12 Month FTC Location: Leicester / Southall, London (Hybrid) Salary: Circa 45,000 Hours: 37.5 per week Benefits: Company Car or Car Allowance, 25 days annual leave plus Bank Holidays, Company Pension Scheme (5% contribution), BUPA About the Role We are acting on behalf of a leading bakery and viennoiserie business and are seeking a customer-focused Technical Account Manager (TAM) on a 12 month fixed-term contract. This role bridges technical, commercial, quality, and new product development disciplines to ensure clients receive exceptional service, support, and product performance. The TAM will act as the primary technical liaison for assigned accounts, providing guidance on customer requirements, quality standards, country legislation, formulations, production processes, troubleshooting, and delivery schedules while collaborating closely with internal teams. You will manage all technical aspects of specified accounts for products...

Our client, a well-established national specialist in flooring solutions, is seeking a dynamic Sales Manager to support continued growth across their flooring divisions. This is an exciting opportunity for a commercially driven sales professional to play a key role in expanding market presence and strengthening long-term client partnerships. Working alongside the Directors and Commercial Team, you will focus on generating new business opportunities while nurturing ando retaining existing accounts across a variety of sectors nationwide. The Role Proactively grow revenue by developing both new and existing client relationships. Identify emerging market opportunities and implement effective sales plans. Meet and exceed agreed performance and revenue targets. Manage and develop a portfolio of key accounts, ensuring exceptional customer service throughout. Carry out site visits to assess project requirements and recommend suitable flooring solutions. Collaborate...