We are now recruiting for a Customer Service Team Leader to join our Enquiry Centre team based in Stafford! This is hybrid, full-time role working 37.5 hrs per week, Monday to Friday between 8.00 am and 8.00 pm with some Saturdays between 9am and 5pm. You will be expected to be in the office during training periods, plus every Tuesday, Wednesday and Thursday. This is a non-sales environment, taking inbound service calls. As part of this role, you will be required to travel to Belfast on occasion to meet with our wider Team and other Team Leaders. Salary: £31,749.00 Job title: Customer Service Team Leader Job Description: What you'll be doing: Coaching and developing a team of approximately 15 customer service advisers to deliver excellent customer service Working with team members to meet customer needs in a responsive and efficient manner, managing escalated problems and performing root cause analysis of any trends identified to improve the customer...

Customer Service Centre Team Leader Location: Luton Head Office Hours: Monday to Friday – rotating shifts (08:00–16:00 one week, 10:00–18:00 the next) Salary: £27,400 per annum + opportunity for overtime Benefits: Free bus pass, great career development and progression Are you a natural leader with a passion for delivering brilliant customer service? Do you thrive in a busy, fast-paced environment where every day is different? If so, we’d love you to join us at Arriva as our next Customer Service Centre Team Leader in Luton. In this role, you’ll lead, coach, and empower a team of customer service advisors who support millions of bus customers across the UK. You’ll be the driving force behind a high-performing team—helping them deliver exceptional service, solve problems, resolve complaints, and create consistently positive experiences. Guided by Arriva’s values of Doing the Right Thing, Caring Passionately, and Making a Difference , you’ll shape a culture...

Job Title: Customer Service Executive (Danish Speaking) Department: Operations Reports To: Global Customer Services Manager Location: Central Birmingham (Hybrid available after successful probation) Contract Type: Full-Time, Permanent Direct Reports: None About Our Client Out client partners with home insurers to deploy smart solutions that reduce claims and risk. At the heart of our operations is our flagship IoT product developed for our client a patented, self-install water leak detection device that helps protect homes from costly water damage. Water damage is the leading cause of home insurance claims, costing around $17bn annually across the US and UK. Our client s device is already delivering impact through partnerships with major insurance brands such as Admiral, Direct Line Group, Hiscox, Mapfre, and TopDanmark across five countries. The Role Our client is on the lookout for a proactive and personable Customer Service Executive to join the dynamic...

Job Title: Renewals & Customer Service Representative Location: Liverpool, Hybrid Salary: 25,877 to 27,515 Plus up to 2,000 performance related bonus per annum, once established within your role Job Type: Permanent, Full Time The Insurance Renewals Agent role is a fast-paced, customer focused sales position, working in a friendly, target-driven inbound sales environment where teamwork and positivity are part of the company culture, the Insurance Sales Agent position will demand the very best of your sales and customer services skills as you deal with new and existing customers. If you are a self-motivated individual who can build rapport with people from all backgrounds this could be an excellent opportunity for you to join an established Insurance company within the heart of Liverpool City Centre. Through full training and continuous coaching inhouse you will be given full in-depth FCA regulated industry knowledge and have all the tools necessary to help you...

Description Our local government clients in Enfield, Greater London, are seeking a Safe & Connected/Out of Hours Customer Service Manager to provide strategic and operational leadership for a complex, high-risk 24/7 service that delivers critical support to residents outside core working hours. The role provides clear accountability for service performance, safeguarding decision-making, escalation pathways and statutory compliance across Safe & Connected and OOH customer services, ensuring that responses are timely, proportionate and consistently high quality. A key requirement of the role is strong analytical capability, using performance data, demand trends, and risk information to inform operational decisions, service planning, and continuous improvement. At the same time, ensuring resources are aligned with areas of greatest need. Responsibilities Responsibility for effective financial management, including budget oversight, forecasting, monitoring expenditure...

About Charlotte Tilbury Beauty Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace. Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen. Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech — all with an internal culture of embracing challenges,...

As a global pet care, pet products manufacturer our brands are never far from your home, or our furry friends' hearts. Already established in major multiples, pet retailers, major wholesalers and distributors we really want to take our UK presence to the next level. Reporting to the Global Consumer BUD, the Senior National Account Manager will become the UK expert and key client facing representative. BASIC SALARY: £65,000 - £75,000 BENEFITS: £12,000 - £17,500 Bonus (split quarterly and annually) Company Car Allowance 25 Days Holiday Contributory Pension Private Healthcare (inc family) DIS 4x salary LOCATION: Home based you will travel throughout the UK. Our UK Office is in the in North. Monthly travel to the Head Office is required. Understanding that this is a home-based role with lots of travel, you could live anywhere with good connections: Manchester, Leeds, Sheffield, Nottingham, Oxford, Bristol, London, Swindon, Milton Keynes. We have a great...

Technical Account Manager - 12 Month FTC Location: Leicester / Southall, London (Hybrid) Salary: Circa 45,000 Hours: 37.5 per week Benefits: Company Car or Car Allowance, 25 days annual leave plus Bank Holidays, Company Pension Scheme (5% contribution), BUPA About the Role We are acting on behalf of a leading bakery and viennoiserie business and are seeking a customer-focused Technical Account Manager (TAM) on a 12 month fixed-term contract. This role bridges technical, commercial, quality, and new product development disciplines to ensure clients receive exceptional service, support, and product performance. The TAM will act as the primary technical liaison for assigned accounts, providing guidance on customer requirements, quality standards, country legislation, formulations, production processes, troubleshooting, and delivery schedules while collaborating closely with internal teams. You will manage all technical aspects of specified accounts for products...

As a global pet care, pet products manufacturer our brands are never far from your home, or our furry friends' hearts. Already established in major multiples, pet retailers, major wholesalers and distributors we really want to take our UK presence to the next level. Reporting to the Global Consumer BUD, the Senior National Account Manager will become the UK expert and key client facing representative. BASIC SALARY: £65,000 - £75,000 BENEFITS: £12,000 - £17,500 Bonus (split quarterly and annually) Company Car Allowance 25 Days Holiday Contributory Pension Private Healthcare (inc family) DIS 4x salary LOCATION: Home based you will travel throughout the UK. Our UK Office is in the in North. Monthly travel to the Head Office is required. Understanding that this is a home-based role with lots of travel, you could live anywhere with good connections: Manchester, Leeds, Sheffield, Nottingham, Oxford, Bristol, London, Swindon, Milton Keynes. We have a great...

As a global pet care, pet products manufacturer our brands are never far from your home, or our furry friends' hearts. Already established in major multiples, pet retailers, major wholesalers and distributors we really want to take our UK presence to the next level. Reporting to the Global Consumer BUD, the Senior National Account Manager will become the UK expert and key client facing representative. BASIC SALARY: £65,000 - £75,000 BENEFITS: £12,000 - £17,500 Bonus (split quarterly and annually) Company Car Allowance 25 Days Holiday Contributory Pension Private Healthcare (inc family) DIS 4x salary LOCATION: Home based you will travel throughout the UK. Our UK Office is in the in North. Monthly travel to the Head Office is required. Understanding that this is a home-based role with lots of travel, you could live anywhere with good connections: Manchester, Leeds, Sheffield, Nottingham, Oxford, Bristol, London, Swindon, Milton Keynes. We have a great...

As a global pet care, pet products manufacturer our brands are never far from your home, or our furry friends' hearts. Already established in major multiples, pet retailers, major wholesalers and distributors we really want to take our UK presence to the next level. Reporting to the Global Consumer BUD, the Senior National Account Manager will become the UK expert and key client facing representative. BASIC SALARY: £65,000 - £75,000 BENEFITS: £12,000 - £17,500 Bonus (split quarterly and annually) Company Car Allowance 25 Days Holiday Contributory Pension Private Healthcare (inc family) DIS 4x salary LOCATION: Home based you will travel throughout the UK. Our UK Office is in the in North. Monthly travel to the Head Office is required. Understanding that this is a home-based role with lots of travel, you could live anywhere with good connections: Manchester, Leeds, Sheffield, Nottingham, Oxford, Bristol, London, Swindon, Milton Keynes. We have a great...

As a global pet care, pet products manufacturer our brands are never far from your home, or our furry friends' hearts. Already established in major multiples, pet retailers, major wholesalers and distributors we really want to take our UK presence to the next level. Reporting to the Global Consumer BUD, the Senior National Account Manager will become the UK expert and key client facing representative. BASIC SALARY: £65,000 - £75,000 BENEFITS: £12,000 - £17,500 Bonus (split quarterly and annually) Company Car Allowance 25 Days Holiday Contributory Pension Private Healthcare (inc family) DIS 4x salary LOCATION: Home based you will travel throughout the UK. Our UK Office is in the in North. Monthly travel to the Head Office is required. Understanding that this is a home-based role with lots of travel, you could live anywhere with good connections: Manchester, Leeds, Sheffield, Nottingham, Oxford, Bristol, London, Swindon, Milton Keynes. We have a great...

Account Manager At Telent, you will have the opportunity to be a part of something bigger. To keep things moving, to connect people. It's important work we do. Learning together, inspiring colleagues, and making the entire organisation better. Join us and help keep the nations critical networks connected and protected 24/7. Reporting into the Business Development Manager, the Account Manager will be responsible for managing sales information, help the business make data driven decisions and drive sales efficiency across our Urban Traffic division. This is a hybrid working role with a requirement to travel to our Bescot depot on occasion, as well as weekly travel to other customer sites and depots across the UK. What you'll do: Act as the primary point of contact for assigned clients and local authority accounts. Develop and implement account plans, identifying growth opportunities and new work streams. Monitor project progress, ensuring milestones and budgets are...