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AA
27 Aug, 2026
Permanent
Customer Service Executive - Danish Speaking
Ardour Associates Ltd Birmingham, UK
Job Title: Customer Service Executive (Danish Speaking) Department: Operations Reports To: Global Customer Services Manager Location: Central Birmingham (Hybrid available after successful probation) Contract Type: Full-Time, Permanent Direct Reports: None About Our Client Out client partners with home insurers to deploy smart solutions that reduce claims and risk. At the heart of our operations is our flagship IoT product developed for our client a patented, self-install water leak detection device that helps protect homes from costly water damage. Water damage is the leading cause of home insurance claims, costing around $17bn annually across the US and UK. Our client s device is already delivering impact through partnerships with major insurance brands such as Admiral, Direct Line Group, Hiscox, Mapfre, and TopDanmark across five countries. The Role Our client is on the lookout for a proactive and personable Customer Service Executive to join the dynamic...
AI
11 Sep, 2026
Permanent
Customer Service Advisor
Acorn Insurance Ltd Halesowen, UK
Job Title: Customer Service Advisor Location: Halesowen Salary: 26,938 - 28,609 per annum + up to 2000 Performance related bonus Job Type: Permanent, Full Time Working Hours: 37.5 hours per week Monday to Friday 09:00am - 17:30pm (1 in 3 Saturdays 09:00am - 17:30pm) What you will be doing: Ensure all details on applications are honest and accurate Perform checks on applicants' details to confirm accuracy Update details and advise customers to any change in the price of their premium Assist client in providing vital information Promote bespoke packages relating to the client's needs Always provide excellent customer service What we're looking for: Customer service experience in a target driven role Able to understand bespoke systems and be proficient in Microsoft office Warm personable phone manner Patient and empathetic Meticulous attention to detail Target driven and motivated Grown with Acorn: At Acorn Insurance, we're proud of our...
AWD online
24 Aug, 2026
Full Time Permanent
Customer Service Administrator
AWD online Birmingham, West Midlands, UK
Customer Service Administrator An excellent opportunity for a customer-focused administrator with B2B sales administration, account support and strong communication skills to join an award-winning, global packaging manufacturer with production facilities across Europe and Southeast Asia. If you’ve also worked in the following roles, we’d also like to hear from you: Sales Administrator, Account Support Executive, Customer Service Advisor, Customer Support Advisor, Sales Support Administrator, Client Services Administrator, Account Administrator, Customer Care Advisor, Office Administrator, Business Support Administrator   SALARY: Competitive + Benefits    LOCATION: Birmingham, West Midlands JOB TYPE: Full-Time, Permanent   JOB OVERVIEW We have a fantastic new job opportunity for a Customer Service Administrator who can provide excellent customer service and account support across two growing sales divisions....
Schneider Electric
15 Sep, 2026
Permanent
Industrial System Integrator & End User Key Account Manager
Schneider Electric Coventry, UK
Mission: As a Industrial System Integrator & End User Key Account Manager, you will primarily be responsible for gaining specification at both Customer types for the Company's Automation and Software Products, Solutions and Services. You will present our value proposition to customers or at events, and positioning Schneider Electric's complete range of technologies and services. You will be experienced at building strong lasting relationships across matrix organizations as you will be the focal point of contact for some of our strategic Industrial SI Customers across the UK&I. Responsibilities: To position Schneider Electric as a Key Strategic Company in Industrial Automation and Software. To formulate and implement a detailed account plan for each of the strategic target accounts in your portfolio. Develop and maintain senior C level relationships to enable you to build a strong pipeline of opportunities to exceed your financial targets....
SE
12 Sep, 2026
Permanent
Industrial System Integrator & End User Key Account Manager
Schneider Electric Birmingham, UK
Mission: As a Industrial System Integrator & End User Key Account Manager, you will primarily be responsible for gaining specification at both Customer types for the Company's Automation and Software Products, Solutions and Services. You will present our value proposition to customers or at events, and positioning Schneider Electric's complete range of technologies and services. You will be experienced at building strong lasting relationships across matrix organizations as you will be the focal point of contact for some of our strategic Industrial SI Customers across the UK&I. Responsibilities: To position Schneider Electric as a Key Strategic Company in Industrial Automation and Software. To formulate and implement a detailed account plan for each of the strategic target accounts in your portfolio. Develop and maintain senior C level relationships to enable you to build a strong pipeline of opportunities to exceed your financial targets....
SB
03 Sep, 2026
Permanent
Regional Customer Care Manager
Sustainable Building Services West Midlands, UK
Regional Customer Care Manager Location: We are recruiting across a number of regions throughout England Salary: Competitive, DOE + Company Car / Car Allowance Contract: Full time, Permanent Benefits: Discretionary Bonus Scheme, Enhanced pension contributions, Employer paid Healthcare Cash Plan, Enhanced Maternity Pay, Employee Assistance Programme and support for CPD! Make a real difference to the customer experience At Sustainable Building Services, we deliver domestic retrofit and energy-efficiency programmes in occupied homes across the UK. Our work can transform homes and improve energy efficiency, but how we communicate and support customers throughout that journey matters just as much. We re looking for four experienced Regional Customer Care Managers to lead our regional customer care function and Customer Liaison Officer team in the below regions: North West East Midlands & West Yorkshire Midlands South This is a leadership and...
AA
09 Sep, 2026
Permanent
Customer Service Advisor
Ardour Associates Ltd Birmingham, UK
Customer Service / Technical Support Advisor Location: Central Birmingham Working Pattern: Hybrid working available Employment Type: Full-time The Opportunity Our client is looking for an experienced Customer Service / Technical Support Advisor to join their growing team based in Central Birmingham. This is a customer-focused role that requires someone who is confident troubleshooting and resolving customer issues over the telephone. You will be speaking directly with customers, understanding the problem they are experiencing, asking the right questions and guiding them through the appropriate steps to reach a resolution. We are looking for someone with previous experience working within a contact centre or customer service environment, ideally in a role involving telephone-based troubleshooting, technical support or problem resolution. You do not necessarily need to come from a highly technical background; however, you must be naturally confident when it comes to...
PP
27 Aug, 2026
Permanent
Customer Service
Plum Personnel Birmingham, UK
Customer Service Specialist (Import/Export) Birmingham City Centre £30,000 - £35,000 (Depending on Experience) Hours: 7.00am 3.30pm Are you passionate about delivering exceptional customer experiences on a global scale? We re looking for a proactive, solutions-driven Customer Experience Specialist to join a team and support customers across the Middle East & African region. This is a fast-paced role and you will take responsibility for the customer from point of order to delivery. From managing complex international shipments and export compliance to building strong customer relationships. Working in this role, you will be Delivering a first-class customer experience across all communication channels Managing and monitoring customer orders, pricing, quotations, and fulfilment Coordinating high-volume international logistics and export documentation Building strong relationships with customers and international colleagues Identifying...
GC
19 Sep, 2026
Permanent
National Account Manager
Glen Callum Associates Ltd Birmingham, UK
National Account Manager - Automotive Aftermarket You've mastered national account management. What's your next move? We're looking for an experienced National Account Manager who wants their next move to be about more than managing a bigger portfolio. We're effectively hiring our future Sales Director , but we're starting that journey in a National Account Manager role. You'll initially own strategically important national accounts and automotive buying-group relationships, driving revenue, margin, product penetration and market share. Alongside this, you'll gain increasing exposure to the wider sales operation, coaching salespeople, influencing field performance, contributing to sales strategy and helping shape the future of the sales team. The ambition is for the successful individual to develop towards a Sales Director position over the next 3-5 years , subject to performance, capability and the continued growth of the business. Location Hybrid / Field...
GR
18 Sep, 2026
Permanent
Complaints Representative
Gleeson Recruitment Group West Bromwich, UK
Customer Service Representative - Complaints A well-established and growing manufacturing business is seeking a proactive and customer-focused Customer Service Representative to join its customer support team. This is an excellent opportunity for an individual who enjoys solving problems, building customer relationships, and delivering first-class service in a fast-paced environment. The successful candidate will act as a key point of contact for customers, ensuring enquiries and issues are resolved efficiently while working closely with internal departments to deliver a seamless customer experience. Key Responsibilities Respond to customer enquiries via email in a professional and timely manner. Process returns and provide updates regarding orders and customer requests. Investigate and resolve customer complaints, ensuring positive outcomes wherever possible. Maintain accurate records of customer interactions using CRM and business systems. Liaise with production,...
TA
11 Sep, 2026
Permanent
National Account Manager - Spirits
The Advocate Group West Midlands, UK
National Account Manager Competitive Salary + Car Allowance + Bonus Home-based UK-wide travel Ready to bring your Off-Trade experience into a smaller, fast-growing drinks business where you can make a genuine impact? This is a commercially driven drinks business operating at scale across the UK off-trade. Working closely with multiple producer partners, the business plays a key role in bringing drinks ranges to market, supporting customers with ranging, forecasting and supply, and ensuring consistent delivery into retail. Fast-paced, collaborative and detail-led, the culture suits people who enjoy getting under the bonnet of how retail actually works. They re now looking for a National Account Manager to help scale this exciting part of the portfolio. The Role Manage and grow relationships across Grocery, Convenience, Discounters and Route to Market. Build strong partnerships with Spirits and RTD buyers, driving distribution, promotions and sustainable...
RI
09 Sep, 2026
Permanent
Account Manager
Randstad Internal Resourcer Birmingham, UK
Most top-tier IT recruiters didn't get into this industry to spend 70% of their week formatting CVs, screening candidates and managing delivery logistics. At Randstad Digital, we strip the role back to what high performers do best: driving strategy, owning client relationships and closing enterprise deals. We are hiring an Account Manager to join our Randstad Digital UK team in a true 180 sales-focused capacity. In this role, you will own and dominate a dedicated industry sector, taking full responsibility for building and scaling your own client portfolio. You hunt, secure and strategically scale high-margin accounts while backed by an elite "army" of dedicated delivery recruiters and resource teams who handle candidate sourcing and fulfillment. As part of the biggest recruitment business in the world, you will leverage our global scale, market intelligence and "Partner for Talent" strategy. You have full enterprise backing to position specialised digital talent solution...
Ad
05 Sep, 2026
Temporary
Receptionist
Adecco Coventry, UK
Receptionist (2 weeks cover) Coventry Monday to Friday 9:00am to 5:30pm Temporary Must be available to start immediately and consistently support operations for the duration. Are you a friendly and professional individual with a knack for creating a welcoming atmosphere? Our client, a leading organisation, is seeking a Temporary Receptionist to be the vibrant face of their site in Coventry. This is an exciting opportunity for someone who thrives in a dynamic environment and enjoys interacting with people from all walks of life. Key Responsibilities: Greet and welcome visitors with a warm smile, ensuring they feel valued and comfortable. Manage incoming calls with professionalism, directing inquiries to the appropriate departments. Responding to communications via email and phone. Maintain a tidy and organised reception area, reflecting the organisation's high standards. Assist with administrative tasks as required, contributing to the overall...
IR
05 Sep, 2026
Permanent
Recruitment Consultant / Account Manager
Infocus Resources Dudley, UK
Recruitment Consultant / Account Manager Civils & Construction Location: Dudley About Us Infocus Resources Infocus Resources is a dynamic and growing construction organisation specialising in skilled manpower solutions across the civil engineering, rail, infrastructure, and general construction sectors. We partner with leading UK contractors to deliver high-quality personnel and support long-term project success. With a strong reputation in the civils and rail markets, we are committed to building lasting client relationships, supporting workforce development, and driving sustainable business growth. We offer a professional, supportive working environment with clear opportunities for career progression. About the Role We are currently seeking an experienced and motivated Recruitment Consultant / Account Manager. This role will focus on recruiting across a range of blue-collar and white-collar positions, with a particular emphasis on candidates and clients...
SC
02 Sep, 2026
Temporary
Corporate Receptionist
Search Consultancy Ltd Birmingham, UK
Role: Corporate Receptionist Hourly Rate: 14.94p/h Location: Birmingham Hours: Monday - Friday 8am - 5pm, ad hoc shifts Are you an experienced receptionist within a Corporate environment? Wanting to work within a team where you can take ownership of your day to day activities? Looking for a role that could provide an immediate start? Search are currently working with a fantastic client based in the Birmingham area who are looking for an individual to join their team as Corporate Receptionist on a temporary ad hoc basis. The ideal candidate will previous experience of working within a corporate environment and experienced at working alongside and supporting up to Director level. Key responsibilities: - Meeting and greeting visitors - Answering phones - General administrative duties such as managing the post and printing documents - Managing the mailbox - Ensuring all spaces are kept clean and tidy Requirements: - Proven experience in an Corporate Reception or similar...
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