Our client, based on the outskirts of Chelmsford, are seeking a Temporary Customer Service Advisor to join their busy and welcoming team beginning immediately until the end of December 2026. The days and hours of work are Monday to Friday, working 8 hours per day between 8:00am and 5:00pm. Pay rate is 12.71 per hour, weekly pay. Please note, due to the location of the site, you must be a driver as it is not accessible by public transport. Your key responsibilities as a Customer Service Administrator will include: Responding to incoming customer calls and email enquiries Accurately updating databases, records and Excel spreadsheets Preparing and drafting customer correspondence and letters Monitoring and following up on ticket responses Preparing and maintaining relevant documentation and supporting the wider team with day-to-day administrative tasks To be considered for this Customer Service Administrator position, you will need: Previous experience within an...

Part-Time Customer Service Co-Ordinator Location: Chelmsford Contract Type: Temporary Are you passionate about delivering exceptional customer service? Do you thrive in a environment where your skills can make a real difference? Our client, a leading organisation in their sector, is seeking a motivated and enthusiastic Part-Time Customer Service Co-Ordinator to join their vibrant team on Mondays and Fridays on a temporary ongoing basis. Key Responsibilities: Serve as the first point of contact for customers, providing friendly and efficient service. Manage customer inquiries and resolve issues promptly and effectively. Co-ordinating work for engineers as part of a small team. Maintain accurate records of customer interactions and feedback. Collaborate with team members to enhance customer experience. Assist in the development and implementation of service improvement initiatives. Ideal Candidate: Previous experience in customer service or a similar role...

Temporary Receptionist (Car Dealership) Brentwood/Chelmsford/Basildon 8am - 6pm Monday to Sunday (40 hours per week) 12.71- 13.20 per hour Immediate start, short-term and long-term positions available. We are seeking a friendly and efficient Temporary Receptionist to join our client's car dealership team. As the first point of contact for clients and customers, you will play a crucial role in creating a positive first impression. The ideal candidate will have excellent listening skills, a pleasant demeanour, and the ability to provide accurate information. Experience with Kerridge software is essential. Key Responsibilities : Maintain building security by issuing visitor passes. Notify appropriate personnel of visitor arrivals. Track appointments and manage the flow of visitors. Answer phone calls and respond to caller needs appropriately. Route calls to the correct person. Check clients in for appointments and provide directions as needed. Use Kerridge...

Collections Agent Salary: 26,227 per annum Hours: 37.5 hours per week Location: Office Based Operating Hours: Shifts between 8:30am - 6:00pm, Monday to Friday We are seeking a confident and customer-focused Collections Agent to join our client's team and support ongoing collections activity. This is a role that requires excellent communication and negotiation skills, with responsibility for speaking to customers regarding outstanding arrears, processing payments and agreeing appropriate payment arrangements where full payment cannot be made. You will regularly have challenging conversations with customers, so the ability to remain calm, professional and respectful while being confident and assertive is essential. You will also provide clear and accurate information regarding debt recovery and enforcement processes, helping customers understand their position and the options available to them. Duties will include: Processing customer payments accurately and in...