Job Description We are now looking to recruit hardworking, articulate individuals to join our Client Servicing Administration teams as Customer Services Administrators, where you will play a key role in providing our award-winning service to our customers. At AJ Bell, we believe investing should feel good, and that starts with the people who support our customers every day. We're looking for individuals with a positive attitude, strong attention to detail and a willingness to learn. You don't need previous financial services experience to be successful in this role, we'll provide all the training and support you need to build your knowledge, confidence and skills from day one. Whether you're starting your career, returning to work or looking for a new challenge, this is an opportunity to join one of the UK's fastest-growing investment platform businesses and develop a long-term career with us. For hardworking individuals, there are excellent career development opportunities...

Customer Services Officer Salary: 31,402 per annum plus excellent benefits Hours: 35 hours per week, between 08:00 and 17:00 Contract Type: Permanent Location: Office based Closing Date: 30 September Interview Date: 14 October Our Client's vision is Great homes. Strong communities. Bright futures. This vision supports Our Client's mission to provide quality homes and community-enhancing services to those in need. As a social landlord and a major stakeholder in the communities it serves, Our Client works to tackle societal issues and help reduce the inequalities faced by local communities. Fundamental to this is the provision of high-quality housing that residents are proud to call home. What will your role be? The Customer Services Officer team is the first point of contact for customers, resolving a wide range of housing-related queries over the phone and through digital channels. You will work as part of the team to deliver a consistent, high-quality,...

Job Title: Customer Services Specialist Location: Exeter (Office Based) Salary: 25000 - 26,000 PA. Hours: Full Time Are you passionate about delivering outstanding customer service and building strong relationships? Do you thrive in a fast-paced office environment where no two days are the same? If so, this could be the perfect opportunity for you. We're recruiting on behalf of a successful and growing organisation looking to add a Customer Services Specialist to their team. This is a fantastic opportunity for someone who enjoys helping customers, finding solutions, and delivering an exceptional experience from enquiry through to completion. You'll be joining a supportive and collaborative team where customer satisfaction is at the heart of everything they do. The Role As a Customer Services Specialist, you'll be the first point of contact for incoming customer enquiries, taking ownership of requests and providing tailored solutions to meet individual needs....

Pickfords is an iconic British brand, moving excellence is our passion and we have been relocating families and businesses locally and across the world for over 350 years. We are seeking a dedicated and enthusiastic individual to join our Move Manager Team, with a passion for customer service and a desire to exceed our clients expectations. Job Purpose As a Move Manager, you will be the customer's main point of contact throughout their move, delivering excellent customer service and ensuring every move is managed smoothly from enquiry to completion. Working closely with colleagues across the business, you will coordinate each move, maintain accurate records, identify sales opportunities and provide a seamless, stress-free experience for every customer. Key Responsibilities Be the customer's dedicated point of contact throughout their moving journey. Understand customer needs and deliver an outstanding customer experience. Identify opportunities to promote...

About The Role Role Overview: proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced Customer Service Agent/Helpdesk Agent to be a key part of our Egham team, taking full responsibility for maintaining high levels of customer service and support for dedicated key accounts. Due to the nature of the Support Services business many of theses areas are subject to SLA s, key performance indicators and balanced scorecard assessments. Developing and sustaining excellent customer relations whilst ensuring the commercial impact of accounts are upheld, are the primary objective of the role. This is an exciting opportunity for an exceptional, experienced Customer Service Agent/Helpdesk Agent to join an established operation with scope to drive and enhance the service at every opportunity. This role works on fortnightly shift pattern, working 40 hours per...

Customer Service Officer Barnsley £27,709 - £31,015 per annum Permanent, Full Time We have an exciting opportunity to join our friendly and forward-looking Customer Services Team in this well-respected, award-winning organisation managing a £10 billion pension fund. Who we are: We are both a local authority and a pension fund and we re unique within the Local Government Pension Scheme as the only democratically accountable single purpose pension organisation in the UK. As a local government body, we have a public sector ethos and place a great deal of importance on our organisational Values and Behaviours which are all about being honest and accountable, professional, progressive, and empowering. We have a culture that encourages work-life balance, and we offer flexible working hours. Our newly refurbished Barnsley office provides a state-of-the-art working environment with free on-site parking and located within 10 minutes walk of both the train and bus stations, it...

Job Title: Sales & Customer Service Representative Location: Liverpool, Hybrid Salary: 26,938 - 28,609 per annum Plus up to 2,000 performance related bonus per annum, once established within your role Job Type: Full Time, Permanent Working Hours: 37.5 hours a week between 9:00am and 17:30pm Monday to Friday including 1 in 3 Saturdays 09:00am - 17:30pm. The Insurance Sales Agent role is a fast-paced, customer focused sales position, working in a friendly, target-driven inbound sales environment where teamwork and positivity are part of the company culture. The Insurance Sales Agent position will demand the very best of your sales and customer services skills as you deal with new and existing customers. What you will be doing: Quoting and closing new or renewal business enquires Building and maintaining long-standing client relationships Amending customer policies, payments and schedules Retaining existing clients at renewal Supporting customers with...

About The Role What you can expect from us We offer a competitive salary of £27,450 per annum 32 days annual leave plus bank holidays a total of 40 days paid holiday per annum which is equivalent to 8 weeks. Opportunity to further increase annual leave with service or through the holiday purchase scheme. Immediate entry to our Pension scheme (matched contributions up to 10%). A great flexible working environment, with a range of family friendly policies. Simply Health cash plan with financial benefits and the option to extend to your family. Cover includes dental, optical, physiotherapy, 24HR private GP access and much more. Paid leave for absence including sickness, maternity, paternity, and adoption leave. Access of up to £150 annually through the 'Learning for life' scheme. Access to a wide range of discounts and cash back offers, ranging from retail and automotive to holidays and cycle to work scheme. Develop your career with support and access to training and...

Job Title: Customer Service Executive (Danish Speaking) Department: Operations Reports To: Global Customer Services Manager Location: Central Birmingham (Hybrid available after successful probation) Contract Type: Full-Time, Permanent Direct Reports: None About Our Client Out client partners with home insurers to deploy smart solutions that reduce claims and risk. At the heart of our operations is our flagship IoT product developed for our client a patented, self-install water leak detection device that helps protect homes from costly water damage. Water damage is the leading cause of home insurance claims, costing around $17bn annually across the US and UK. Our client s device is already delivering impact through partnerships with major insurance brands such as Admiral, Direct Line Group, Hiscox, Mapfre, and TopDanmark across five countries. The Role Our client is on the lookout for a proactive and personable Customer Service Executive to join the dynamic...

Customer Experience Advisor Salary: 26,437 plus Veolia benefits and pension Hours: 40 hours per week, Location: Cannock, WS11 8JP (Head Office) When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; 25 days of annual leave Facilities parking and subsidised lunch Access to our company pension scheme Discounts on everything from groceries to well known retailers Stream - Employee financial wellbeing support: early access to your earned pay, savings, budgeting, financial coaching & rewards Access to a range of resources to support...

About The Role What you can expect from us We offer a competitive salary of £12,540 (FTE Salary £31,350). 14 hours per week, working Thursdays and Fridays. 32 days annual leave plus bank holidays a total of 40 days paid holiday per annum which is equivalent to 8 weeks. Stream - access both short and long terms loans, plus provides access to a savings facility. Opportunity to further increase annual leave with service or though the holiday purchase scheme. Immediate entry to our Pension scheme (matched contributions up to 10%) A great flexible working environment, with a range of family friendly policies Simply Health cash plan with financial benefits and the option to extend to your family. Cover includes dental, optical, physiotherapy, 24HR private GP access and much more. Paid leave for absence including sickness, maternity, paternity, and adoption leave. Access of up to £150 annually through the 'Learning for life' scheme Access to a wide range of discounts and...

Multi-skilled Customer Experience - Team Leader Salary: Competitive salary plus Veolia Benefits Location: Birchwood Park, Warrington Hours: 40 hours per week, Monday - Saturday, including a minimum of 2 Bank Holidays per year Contract Type: 12 Month FTC When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We're seeking an experienced Team Leader to join our dynamic Customer Experience department, supporting our National Account customers. This is a versatile leadership role offering the opportunity to develop expertise across all four key service areas, ensuring operational flexibility and comprehensive business understanding. You'll lead by example, mentor your team, and work hands-on across all areas to ensure...

Customer Service Administrator ASAP start for 3 months Location: Halifax, HX2 Salary: Competitive Are you someone who enjoys building relationships, solving problems and making sure customers get the very best experience? You'll become a key point of contact for your customers, getting to know their needs, helping them make the most of the products and services available to them and ensuring they continue to receive value throughout their journey. The Role Your day-to-day responsibilities will include: Developing positive, long-term relationships with a range of customers. Guiding new customers through their initial onboarding and helping them get up and running. Acting as a trusted contact for customer queries and providing support by telephone and email. Getting to know your customers and understanding their individual requirements. Keeping an eye on customer engagement and recognising when someone may need additional support. Proactively contacting customers to...

Customer Service Administrator £26,000 9-Month Fixed Term Contract Bury Location Monday to Friday 9am to 5.30pm - some flexibility on start times Hybrid - minimum 2 days in the office per week ideally Thursday and Friday Free parking on site Are you an organised people person who enjoys building relationships and providing excellent customer service? We're looking for a Customer Service Administrator to join a friendly, supportive company on a 9-month fixed-term contract. This is a fantastic opportunity to join a business that genuinely values its employees, invests in training and development, and promotes an inclusive team culture. What you'll be doing: Speaking with members, suppliers and clients to coordinate services and answer queries. Building strong relationships over the phone and providing first-class customer service. Updating and maintaining the CRM system. Managing spreadsheets and maintaining accurate records. Supporting the smooth running of...

Internal Helpdesk - Customer Service Cambuslang 16.24 per hour Hybrid Monday-Friday, 8am-4pm 2 days working from home 6-12 month contract, with potential to extend or offer perm. Huntress Recruitment is currently recruiting for an Internal Helpdesk - Customer Service role with a well-established organisation based in Cambuslang. This is a great opportunity for someone with customer service, helpdesk, shared services or finance-related experience to join a busy team, providing support to customers, suppliers and colleagues across a range of finance, HR and business service queries. You'll be the first point of contact for a variety of queries, helping to resolve issues quickly and making sure customers receive a high level of service. Your responsibilities will include: Handling queries by phone, email and online channels Investigating issues and providing clear, accurate information Recording and tracking queries through to resolution Escalating more complex issues...

Full Job Description A Customer Service Executive local to Cheltenham is required to provide responsive and professional support to customers and approved installation partners within a fast-growing renewable energy technology business near Cheltenham. Reporting to the Customer Service Manager the Customer Service Executive will manage enquiries across telephone, email and digital channels while taking ownership of each case through to resolution. The role will operate within a developing one-stop service model that brings together customer support, installer assistance and access to accurate product information. You will use CRM and customer service technology to maintain clear records, improve response times and deliver a consistent experience as the business grows across the UK and Europe. This position would suit a proactive and personable customer service professional who enjoys solving problems, learning technical products and making life easier for customers. Key...

WHAT'S IN IT FOR YOU? Supportive team environment Opportunity to develop customer service and claims handling skills Exposure to a fast-paced, dynamic working environment Chance to make a real difference to customer satisfaction MUST HAVE'S Experience in customer service within hospitality and/or a telephone based role, and/or claims handling Excellent communication skills Organised and proactive approach Attention to detail Ability to juggle multiple tasks Experience with CRM systems (Salesforce, Instanda, Xero advantageous) NICE TO HAVE'S Knowledge of FCA, PRA, regulatory standards Experience in insurance or financial services Familiarity with health and safety procedures SO, WHAT WILL YOU BE DOING? Providing exceptional customer service via email, phone, WhatsApp, and post Handling FNOL claims efficiently, liaising with internal and external stakeholders Updating client documentation and internal records accurately Staying...

Job Title: Part Time Customer Service Advisor Location: Havering Term: 3 months initially Rate: 15.20 Our client is seeking a dedicated Customer Service Advisor to join their dynamic Housing and Environmental Services team. This exciting role involves handling a variety of inquiries related to housing, homelessness, waste management, potholes, trees, parks, and street lighting. Key Responsibilities: Manage incoming calls and inquiries with professionalism and care. Provide accurate information and support to customers regarding various services. Resolve issues and concerns effectively, even in challenging situations. Collaborate with team members to ensure a seamless customer experience. What the Organisation Offers: Initial office-based training in Romford for approximately 6 months. Transition to a flexible hybrid working model post-training, allowing some days to be worked from home. Part-time role at 21 hours per week, with working hours between...

Customer Service Coordinator Location: Surrey Wheelchair Services Salary/Rate: £26,567.99 Customer Service Coordinator Monday to Friday 8.00am 5.00pm, 40 hours a week Kingsway Business Park, Forsyth Road GU21 5SA Rewards & Benefits: Company Pension Scheme Free on-site parking Life Assurance Scheme Company Sick Pay Scheme Wellbeing initiatives We are currently looking for a Customer Service Coordinator to join the team within our Surrey Wheelchair Service Centre based in Woking. Day to day you will handle calls from our service users, family members and healthcare professionals acting as the first point of contact for any queries or enquires. We are a fast-growing business and a leading provider of Healthcare Service solutions. We work in partnership with the NHS to deliver the Surrey Wheelchair Service which is an integrated service delivering clinical needs and a repair service. The Role: Manage incoming calls and emails,...