LOCATION: The Forge SHIFT PATTERN: 3 days over 7, 24 hours per week PAY RATE: £13.09 per hour If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at recruitment@abm.com. We're here to help! ROLE OVERVIEW AND PURPOSE If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at  recruitment@abm.com . We're here to help! Job Purpose:  To maintain a safe and secure environment within the shopping centre by patrolling the premises, monitoring surveillance systems, responding to incidents, and providing assistance to the public.  Key Responsibilities:  Patrol Duties:  Conduct regular foot patrols of the shopping centre, including car parks, service areas, and public spaces.  Monitor for suspicious behaviour, theft, vandalism, or other criminal activity.  Surveillance...

Business Support Officer Rate of pay: 14.59 PAYE / 18 Umbrella Job Type: Temporary (Rolling Contract) Location: Hybrid / Predominantly Home-Based (with occasional in-person requirements) Overview This role provides essential business and administrative support within a specialist housing service focused on adaptations and grants. You will play a key role in ensuring the smooth running of day-to-day operations, supporting both residents and internal teams through accurate data handling, customer communication, and process-driven administration. This is an excellent opportunity to join a purpose-led service that directly supports individuals in improving accessibility and quality of life within their homes. Day-to-Day Responsibilities Manage incoming enquiries via email, telephone, and written correspondence, including triaging and responding appropriately Accurately input, maintain and update customer data within internal databases and case management systems...

Customer Experience Officer Are you a skilled communicator with a knack for empathy and professionalism? Do you thrive in a customer-focused environment? We have an exciting opportunity for you! About the Project: Join us in a pilot project aimed at enhancing the accuracy and completeness of customer records. This crucial role involves verifying and updating sensitive customer information with care and compassion, ensuring that each interaction is handled with the utmost professionalism. What You'll Do: Contact Existing Customers: Make outbound calls using approved scripts to reassure customers about the purpose and safety of data collection. Verify and Update Information: Confirm and update confidential customer details while maintaining accuracy and care. Handle Sensitive Conversations: Approach discussions with empathy, professionalism, and patience, managing any customer reluctance or concerns. Record Outcomes Clearly: Ensure all interactions are...

Single Homeless Project has an opportunity for an IT Helpdesk Officer to join and work in our team in Kings Cross but you will be based across all of London. You will join us on a full-time, permanent basis working 37.5 hours and in return, you will receive a competitive salary starting at £29,029 and rising incrementally to £31,146.38 per annum. We re London s leading homelessness charity and we get things done. In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we re not shying away. We re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. We re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to...

We're looking for a kind, compassionate and resilient Customer Contact Centre Officer to join our Central Service Team located in Islington. £26,936.00 per annum, working 35 hours per week. Fixed Term Contract for 12 months Want to feel in control of your career? You'll feel at home here. Our benefits include: Annual leave increasing up to 30 days with length of service Free DBS A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply) Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. To provide a Customer Call Centre as the "first point of contact" within Look Ahead for customers, staff, contractors and external agencies for rent, housing benefit, service charge, repairs, complaints and customer support queries. What you'll do:...

Join Our Client South Gloucestershire Council as a One Stop Shop Customer Care Officer ! Are you passionate about delivering exceptional customer service and making a real difference in your community? Our client is seeking a dedicated One Stop Shop Customer Care Officer to join their vibrant team in Kingswood! This is a temporary, full-time position offering an hourly rate of 14.84 . About the Role: As a vital member of the Customer Services team, you will be the friendly face of the authority, assisting a diverse range of customers with their inquiries. Your role will be pivotal in resolving complex and challenging situations, ensuring that every individual receives the support they need, especially those who may be vulnerable. Your responsibilities will include: Resolving customer inquiries at the first point of contact. Gathering information and verifying supporting evidence. Updating computer records and advising on legislation-driven services such as Council Tax...

Job Title: Service Charge Officer Location: Hybrid (Initially 2 days per week in office for training, then 1 day per month) Rate: 24.96 per hour (Umbrella) Contract Type: Temporary/Interim About the Role: We are seeking a Service Charge Officer to ensure accurate, consistent, and transparent reporting and accounting of service charges for residents across all tenures. This role involves compliance with legislation, agreements, and best practices. Key Responsibilities: Handle service charge enquiries from residents and internal staff. Work with managers to resolve escalated customer complaints. Collaborate with analysts to ensure accuracy of service charge estimates and actuals. Investigate and adjust service charges in ERP systems as needed. Contribute to service charge-related projects. Liaise with stakeholders to ensure service charge accuracy. Respond to emails and acknowledge resident enquiries in a timely manner. Attend face-to-face...

We're looking for a kind, compassionate and resilient Customer Contact Centre Officer to join our Central Service Team located in Islington. 26,936.00 per annum, working 35 hours per week. Fixed Term Contract for 12 months Want to feel in control of your career? You'll feel at home here. Our benefits include: Annual leave increasing up to 30 days with length of service Free DBS A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply) Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. To provide a Customer Call Centre as the "first point of contact" within Look Ahead for customers, staff, contractors and external agencies for rent, housing benefit, service charge, repairs, complaints and customer support queries. What you'll do:...

Role Overview The Workplace Experience Support Specialist plays a key role in delivering outstanding workplace and guest experiences. This position ensures colleagues and visitors have access to the spaces, services, and support they need to work safely, comfortably, and efficiently. Working flexibly across the office or from the One Team Hub, the role covers a wide range of responsibilities including front-of-house services, meeting and event support, workplace operations, compliance activities, and logistics. It offers a varied and dynamic environment, combining elements traditionally delivered by multiple teams. Key Responsibilities Customer Experience & Guest Services Provide a high-quality, concierge-style service to colleagues and visitors Support reception and welcome teams as required Manage visitor access, including badge handling and security procedures such as tailgating prevention Work closely with the Workplace Experience Manager on access control, safety,...

About The Role Role Overview: proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced Customer Service Agent/Helpdesk Agent to be a key part of our Egham team, taking full responsibility for maintaining high levels of customer service and support for dedicated key accounts. Due to the nature of the Support Services business many of theses areas are subject to SLA's, key performance indicators and balanced scorecard assessments. Developing and sustaining excellent customer relations whilst ensuring the commercial impact of accounts are upheld, are the primary objective of the role. This is an exciting opportunity for an exceptional, experienced Customer Service Agent/Helpdesk Agent to join an established operation with scope to drive and enhance the service at every opportunity. Experience and seniority of the position will be reflected by the...

Customer Service Representative Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced and dynamic environment? If so, we have the perfect opportunity for you to shine as a Customer Service Representative! Location: Dryburgh Industrial Estate, Dundee, DD2 3TN & home based (flexible hybrid working pattern) Pay Rate: 13.98 Enhanced: 16.23 (hours worked 20:00 - 00:00) Overtime: 20.97 (bank holidays and Sundays) Sunday/Bank holiday/Overtime after 8pm - Midnight 23.22 Hours : Full time, 5 days, 35 hours per week Shifts between the hours of: Early Shift Pattern -hours between 7:00 - 17:00 Late Shift Pattern - hours between 13:00 - 23:00 Training: Office based on site for the first 6 weeks Duration: Temporary Ongoing Contract Our client is one of the UK's leading retailers, they're committing to serving their customers, communities and planet a little better every day. They are currently expanding their customer...

Account Manager Salary - 50K- 55K including bonus ( 35K base) Permanent role Hybrid - London We are currently working with one of the UK's largest managed services providers looking for a results-driven Account Manager to join their organisation. In this role, you will manage a portfolio of mid-market clients, driving revenue growth while building and maintaining strong, strategic relationships Key Responsibilities Manage and grow a portfolio of around 100 mid-market accounts, identifying upsell and cross-sell opportunities to maximise revenue potential Develop and execute strategic account plans tailored to each client's business objectives and needs Serve as the primary point of contact for assigned accounts, ensuring exceptional service delivery and client satisfaction Conduct regular business reviews with key stakeholders to assess performance, address concerns, and identify growth opportunities Negotiate contracts and pricing agreements while maintaining...

Temporary School Receptionist - Throckley We're excited to be recruiting on behalf of our valued client for a Temporary School Receptionist based in Throckley. This is a fantastic opportunity to become part of a welcoming and vibrant school community, where your organisational skills will play a key role in supporting daily operations! Position Overview: Role: Temporary School Receptionist Contract Type: Temporary ongoing with the potential to be made permanent Hourly Rate: 13 per hour paid weekly through OA Start Date: ASAP Location: Throckley Working Pattern: 37.5 hours / Monday to Thursday 8am-4pm / Friday 8am-3:30pm A DBS and stringent compliance checks will be conducted before the role commences. If you already hold a DBS Check on the current Update Service, that's a plus! Your Responsibilities: As a School Receptionist, you will play a vital role in ensuring the smooth operation of our educational environment. Your key...

Job Role: Receptionist Location: Whiteley, Fareham, Hampshire, UK Pay rate: 13.33 an hour Working days: Monday to Friday Working hours: 8AM-5PM/9AM-6PM Contract: Temporary Start date: ASAP End date: until the end of the year Are you a friendly and organized individual who thrives in a dynamic environment? We're on the lookout for a cheerful Receptionist to join our Client's team. If you have a passion for providing exceptional customer service and love being the welcoming face of an organization, this could be the perfect role for you! Your Responsibilities: As our Client's Receptionist, you will be the first point of contact for our clients and visitors. Your friendly demeanor and professional attitude will set the tone for their experience. Your duties will include: Greeting and welcoming guests with a smile Answering phone calls and directing inquiries appropriately Managing appointments and scheduling meetings Handling administrative tasks with...

Reception/Office Manager Location: Birmingham Hours: Monday - Friday, 08:00 - 17:00 Contract: 3 months potential to go perm Salary: 36- 42k DOE About the Role We are looking for a professional and proactive Reception/Office Manager to deliver an exceptional workplace experience while ensuring the smooth day-to-day running of office operations. This is a varied, hands-on role combining reception, facilities management, and office coordination. You will be the face of the business, providing a warm welcome to visitors while acting as the operational backbone of the workplace. You'll play a key part in maintaining high standards across both hard and soft FM services, ensuring compliance, safety, and outstanding service delivery at all times. Key Responsibilities Facilities Management Support delivery of both hard and soft FM services Assist with Planned Preventative Maintenance (PPM) and reactive maintenance Ensure compliance with health, safety, environmental and legislative...

Customer Service Administrator 13.29 per hour rising to 14.04 after 6 months Monday to Friday 08:00 - 16:00 We are recruiting on behalf of our client a leading company for a reliable and detail-oriented Customer Service Administrator to join their team. This is a great opportunity for someone with strong communication skills and a proactive approach to customer support and administration. Key Responsibilities: Respond to customer enquiries via phone, email, and online platforms Maintain accurate records and update internal systems Liaise with internal departments to resolve issues Provide general administrative support to the wider team The successful candidate: Organised Attention to detail Great customer service Proficient in Microsoft Office Comfortable on the phone If this role is of interest to you, please apply now with your up-to-date CV! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment...

Job Title: Customer Service Administrator Location: Ilminster, Somerset Salary: Dependant on experience (to be discussed at application) Job Type: Full-time, Permanent Hours: 9-5 (Mon-Thurs), 9-4.30 (Fri) What's on Offer: Opportunity to join a stable and growing business Supportive team environment with a strong focus on collaboration Varied role with scope to develop your skills Competitive salary and benefits package including 25 days plus Bank Holidays and free parking We are currently supporting a well-established and growing manufacturer to recruit a Customer Service Administrator. This is an exciting opportunity to join a customer focused organisation where service quality and continuous improvement are at the heart of everything they do. The Role As Customer Service Administrator, you will play a key role in delivering a high-quality warranty service, ensuring customers receive a seamless and efficient experience. Acting as a central point of...

Join Our Team as a Contact Centre (Nights) Are you ready to step into a vital role that ensures safety and security? Our client is looking for dedicated Security Operations Centre (SOC) Operators to support their Physical Security Operations Centre in Sighthill North, Edinburgh.This role requires individuals who can communicate clearly, confidently, and professionally at all times, particularly in high-pressure situations. If you thrive in a fast-paced environment and are confident engaging with a wide range of stakeholders over the phone, we want to hear from you. Contract Details Location: 100 percent office based in Sighthill North, Edinburgh Pay Rate: 15.81 per hour, with additional payment for unsociable hours Contract Length: Until end of December 2026 Shift Type: Rotating days and nights, 12 hour shifts Shift Pattern Full flexibility required, including weekends and bank holidays Blocks of day shifts followed by night shifts, with 4 to 5 rest days between...