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Onsite  (5)
Capita
17 Dec, 2025
Full Time
RSPCA Customer Service Advisor
Capita Rotherham, UK
Salary: £24,570 per annum Start date: 2nd Feb 2026 Permanent: 37.5 hours a week Location: Hybrid working from our Dearne Valley office - two days in office and 3 days from home. Shift: working 5 days out of 7 including 1 weekend day - 8am to 8pm Training: 3 weeks in office working 9:00 AM to 5:00 PM. Office working will continue until deemed competent and then hybrid will begin. Job title: RSPCA Customer Service Advisor Job Description: What will you deliver?   Supporting with inbound calls Delivering a service which makes RSPCA callers feel heard and supported   Dealing with a range of calls from reports of animal cruelty to rehoming animals Who are we looking for?   Compassionate with the ability to communicate clearly and effectively An ability to learn new skills quickly, including adopting new processes and technology   An ability to think on your feet and adapt to different situations   A good listener, who can be empathetic,...
Polkadotfrog
12 Dec, 2025
Permanent
Customer Service Manager
Polkadotfrog Bolton upon Dearne, UK
We are hiring: Customer Service Manager Location: Rotherham Salary: 35K This is a newly created opportunity for a Customer Service Manager to join, a fantastic, fast-growing online builders merchant company who pride themselves on being Customer-centric, putting customers at the heart of everything. You will be pivotal in shaping and leading the customer service strategy, ensuring excellence scales with growth. From designing processes and building a team, to embedding a customer-first culture, this role offers autonomy, influence, and the chance to make a tangible impact. Key Responsibilities - Leadership Strategy - Develop and implement a customer service vision aligned with the Company's growth ambitions. - Establish KPIs and service standards to measure and improve performance. - Build, train, and mentor a new customer service team. - Customer Experience - Oversee customer interactions across phone, email, and digital channels. - Resolve escalated issues...
Office Angels
28 Nov, 2025
Permanent
Customer Service Team Leader (Homeware Brand)
Office Angels Rossington, Doncaster, UK
Role: Customer Service Team Leader (Homeware Retailer) Hours: Full Time, Monday to Friday 9am - 5pm Location: Loversall, Doncaster Salary: 30,000 Start Date: ASAP (Notice Period Allowing) Are you a passionate leader with a flair for customer service? Do you thrive in a fast-paced retail environment? If so, we want YOU to lead a team for our Luxury Retail client, based in Loversall, Doncaster. What You'll Do: As the Customer Service Team Leader, you will report directly to the Customer Service Logistics Manager and play a pivotal role in leading and overseeing the Customer Service team in the warehouse and operations environment. This is an exciting opportunity to make a significant impact by managing daily operations, enhancing service levels, and improving efficiencies across all customer interactions. Key Responsibilities: Lead and manage the Customer Service Team of 4 to meet service level targets and quality standards. Actively seek opportunities to...
Sk
17 Dec, 2025
Permanent
Contact Centre Sales Advisor
Sky Wales, Sheffield S26, UK
Contact Centre Sales Advisor - Cardiff Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Start Date: 26th January 2026 Salary: £25,120 per annum Site: Sky, No 4 Capital Quarter, Tyndall Street, Cardiff CF10 4BQ Shifts: 37.5 hours per week (Working 3, 4 or 5 days between the hours of 8:30am - 8pm including evenings and weekends) Join us as a Contact Centre Sales Advisor in our Cardiff contact centre earning £25,120 per annum with incentives on top - you can earn an extra £4,900 on average by achieving targets. We operate a hybrid working pattern after training which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week. In this role, you'll work in a fast-paced call centre, handling inbound calls...
Sk
17 Dec, 2025
Permanent
Contact Centre Sales Advisor - Cardiff
Sky Wales, Sheffield S26, UK
Contact Centre Sales Advisor - Cardiff Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Start Date: 26th January 2026 Salary: £25,120 per annum Site: Sky, No 4 Capital Quarter, Tyndall Street, Cardiff CF10 4BQ Shifts: 37.5 hours per week (Working 3, 4 or 5 days between the hours of 8:30am - 8pm including evenings and weekends) Join us as a Contact Centre Sales Advisor in our Cardiff contact centre earning £25,120 per annum with incentives on top - you can earn an extra £4,900 on average by achieving targets. We operate a hybrid working pattern after training which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week. In this role, you'll work in a fast-paced call centre, handling inbound calls...
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