Customer Service Team Leader £30,617.60 - £35,000 per annum St Albans, AL3 6PH Permanent - Full Time 40 hours per week: Monday to Friday, 08:00-17:00, one hour lunch We are looking to recruit a Customer Service Team Leader to join our team based from our office in St Albans. AL3 6PH About the Role Customer Team Leader will ensure the contact centre operations deliver the required performance, being committed to delivering a great customer contact experience through a variety of customer contact channels which might be; Phone, Email, Video, Social, Correspondence. Assessing resourcing requirements and supporting the day-to-day activity, you ll support the Management team in the delivery and achievement of the annual and 5 year plan and lead colleagues on your team to develop best practice and implement change. You ll undertake quality assurance and drive a culture of right first time , as well as assisting and working alongside the Customer...

OB PURPOSE: Pickfords are looking for a dynamic Move Manager who is passionate about customer service and who has a proven track record of taking ownership and going the extra mile to ensure ultimate customer satisfaction. This is a great opportunity for candidates with at least two years customer service experience. A competitive salary will be offered alongside the opportunity to work in a well-established company. Pickfords is a fantastic national brand that specialises in removals and storage, offering a full range of professional removals and storage services for home and business. You will be responsible for providing advice and information to our corporate customers in line with our contract. You will have a high regard for customer service and quality standards and you will closely monitor the tracking of consignments worldwide via our centralised system, whilst ensuring that all internal departments, sister companies and agents are adhering to customer...

Hotel Receptionist and Concierge - Ware 13.00 per hour Flexible Ad Hoc Shifts We are looking for experienced Hotel Receptionists & Concierges to join a luxury hotel in Ware on a flexible, ad hoc basis. What we're looking for: Previous hotel reception or concierge experience Own transport required due to the hotel's location Strong customer service skills Professional and friendly approach Flexibility to work ad hoc shifts Duties include: Guest check-in and check-out Concierge and guest assistance Booking management Telephone and email enquiries Delivering outstanding customer service Immediate starts available. Apply now! We are committed to fair and inclusive recruitment. All applicants will be considered on the basis of their skills, experience, qualifications and ability to perform the role, and no applicant will be treated less favourably because of a protected characteristic under the Equality Act 2010.