Senior Commercial Insurance Account Executive Sutton Coldfield Bell Cornwall Recruitment is proud to be working with a well-respected insurance provider in Sutton Coldfield / North Birmingham, seeking a Senior Insurance Account Executive to join their team - with a genuine route into running the office. The role: Manage and grow a portfolio of commercial insurance clients Own renewals, MTAs, and new business Build lasting relationships with clients and insurers Spot opportunities to cross-sell and upsell Take on increasing responsibility for the office and team as you grow into the role About you: Proven commercial insurance experience as a Senior Insurance Account Executive Cert CII desirable, not essential Confident, client-focused, and ready to lead On offer: Competitive salary A real path to office management A close-knit, supportive team A trusted name in the local market This isn't just a job - it's a launchpad for an ambitious Senior Insurance...

Service Desk Team Leader -2nd line Solihull, West Midlands 40,000 + 20% Shift Allowance ( 48,000 OTE) Permanent 4 on / 4 off Shift Pattern 12-hour shifts (7am-7pm & 7pm-7am) We're looking for a Service Desk Shift Manager to lead one of our 24/7 support teams, managing a group of IT and Network Engineers while ensuring exceptional customer service and SLA performance. This is an ideal opportunity for someone with an MSP background who enjoys developing people, driving service excellence, and remaining technically involved when required. As a Service Desk Shift Manager, you'll be responsible for the day-to-day operational management of a technical support team, ensuring service levels are achieved and customer expectations are exceeded. Alongside your leadership responsibilities, you'll act as a senior technical escalation point, supporting engineers with complex incidents and helping drive continuous improvement across the service desk. Key Responsibilities...

Customer Service Advisor Salary: 24,476 + Excellent Civil Service Benefits Location: Birmingham (Hybrid working - Non-contractual policy currently in operation with a minimum of 8 days per month office attendance) Permanent Full Time 37 hours per week Introduction Gi Group is delighted to be partnering with CCW (Consumer Council for Water) to support them in their recruitment of a Customer Service Advisor. About CCW CCW is the passionate, independent voice representing water consumers in England & Wales. We support thousands of people each year, providing free advice and helping people to resolve their complaints with their water company in an easy, caring way. We champion everyone's needs and interests, completing and showcasing research that influences water companies, government, and regulators to make change happen. We are a government Arm's Length Body sponsored by the Department of Environment, Food and Rural Affairs (Defra). CCW values: We...

Customer Service / Technical Support Advisor Location: Central Birmingham Working Pattern: Hybrid working available Employment Type: Full-time The Opportunity Our client is looking for an experienced Customer Service / Technical Support Advisor to join their growing team based in Central Birmingham. This is a customer-focused role that requires someone who is confident troubleshooting and resolving customer issues over the telephone. You will be speaking directly with customers, understanding the problem they are experiencing, asking the right questions and guiding them through the appropriate steps to reach a resolution. We are looking for someone with previous experience working within a contact centre or customer service environment, ideally in a role involving telephone-based troubleshooting, technical support or problem resolution. You do not necessarily need to come from a highly technical background; however, you must be naturally confident when it comes to...

Job Title: Customer Service Advisor Location: Remote Contract Type: Temporary Working Hours: Full-time, 6-week rolling rota (Shifts between 8am-8pm Monday to Friday, and 9am-5:30pm Saturday/Sunday/Bank Holidays. One Saturday and one Sunday every 6 weeks.) Exciting Opportunity Awaits! Our client is seeking a dedicated Customer Service Advisor to provide vital support to customers during their time of need. This role involves being the first point of contact for both inbound and outbound calls, ensuring each customer interaction is handled with care and professionalism. Key Responsibilities: Manage customer inquiries via telephone, email, and webchat, updating the system with call notes. Deliver exceptional service by proactively addressing concerns and aiming for first-time resolutions. Support customers in sensitive circumstances while maintaining professionalism and impartiality. Identify complex queries and escalate them to ensure fair outcomes....

Account Manager Near Solihull, West Midlands (On-site) £30,000 - £35,000 Hours: 38-40 per week (flexi hours) We are currently looking for a proactive, people-focused Account Manager to join a friendly, fast-growing team working within the IT Support team. If you enjoy solving problems, helping customers, and getting stuck in you ll fit right in. Due to the location of the role you must have your own transport. What You ll Do Support and train customers on our software and hardware systems Troubleshoot issues via phone, email, visits and regular check-ins Explain technical concepts in a simple, user-friendly way Coordinate hardware installations with our engineers Work closely with teams across the business What We re Looking For Great communication and people skills Customer service experience (phone and/or face-to-face) Strong IT basics (Windows 10/11, Excel, general IT literacy) Organised, proactive, and a natural problem solver...

Customer Service Representative Near Shirley, Solihull, West Midlands (On-site) £14.00 ph (£27,664pa) - £16.00 ph (£31,616) Hours: 38-40 per week (flexi hours) We are currently looking for a proactive, customer-focused individual Manager to join a friendly, fast-growing team working within the IT Support team, providing training and technical support to companies across the UK and Ireland. Due to the rural location of the client a car driver/owner is required. What will you be doing? Providing customer support and training on software and hardware. Supporting customers over the phone, via email and occasionally face to face. Troubleshooting issues and finding practical solutions. Building strong relationships with customers at all levels. Carrying out administration and keeping customers up to date. What are we looking for? Excellent communication and customer service skills. Good IT knowledge, including Windows 10/11 and Microsoft Excel. A...

Key Account Manager - Commercial Vehicle Aftermarket Strengthening our UK sales team: Exciting times ahead as we seek to employ an individual looking to rise their career into a National Business Development Manager / Key Account Manager position, continuing success and accelerating further growth into the Commercial Vehicle Aftermarket Parts supply channel and Commercial Vehicle Trade Parts Programmes. We are hunting for an individual able to sell the benefits of maximising availability and making purchasing of high volume low value items easier, slicker and more profitable. This role as a Key Account Managergoes beyond selling product and morph's into selling the complete solution - We are interested in regionally based field sales professionals maybe looking to take the next step into a National Sales role. Sound interesting? Take a look at the type of person we need. Ideal Location - Ideal location central UK - West / East Midlands - Oxfordshire Good Salary...

Customer Service Representative - Administrator Location: Marston Green, Birmingham Contract Type: Temporary Contract Length: 6 Months Working Pattern: Full Time, Monday to Friday, 37 hours Our client, a leading player in the aerospace industry, is seeking a dynamic and detail-oriented Customer Service Representative to join their team. With a commitment to making modern flight possible, the organisation is known for its innovative solutions that enhance safety and comfort for millions of travellers worldwide. This is an exciting opportunity to be part of a team that drives performance and customer satisfaction in an environment where ideas and integrity are paramount. Role Overview: The Customer Service Representative will provide essential administrative support to the commercial processes, ensuring that daily transactional requirements linked to customer orders are processed accurately and efficiently. This role is crucial for maintaining the high standards of...

Want to make a bigger impact in the UK discount channel? The Advocate Group are working with an established and successful FMCG business with a strong market presence and ambitious plans for continued growth. This is an opportunity to take the lead across a portfolio of major discount retailers, driving distribution, winning greater in-store visibility and delivering profitable growth. With responsibility for strategically important accounts, you ll have the autonomy to shape customer strategy, influence key decision-makers and turn commercial opportunities into tangible results across a branded portfolio The Role Own key customer relationships across major UK discount retailers, developing partnerships that unlock long-term growth. Drive commercial performance , taking full responsibility for account P&Ls, sales budgets, forecasting and profitability. Develop and execute account strategies , translating annual plans into effective joint business plans that...

National Account Manager - Electrical & Infrastructure Location: National - Home Based Salary: 45,000- 60,000 DOE + 6,000 Car Allowance + Bonus Benefits: Pension + Life Assurance An established and growing specialist business is looking for an experienced National Account Manager to join its team and take responsibility for developing key accounts and new business opportunities across the UK. This is a home-based national role , selling electrical products and solutions into high-value markets including data centres, electrical contractors, rail, defence and wider infrastructure . The Role Manage and develop a portfolio of key national accounts Identify and win new business opportunities across the UK Build relationships with electrical contractors, distributors, end users and key decision makers Develop opportunities across data centres, rail, defence and infrastructure Identify customer requirements and recommend appropriate products and solutions...