Desk-Based Account Manager - Gravesend About the Role We're looking for a proactive, customer-focused Desk-Based Account Manager to join our sales team based in Gravesend. This is an exciting opportunity to play a key role in driving customer success and business growth. You'll be at the heart of customer relationships-managing accounts, responding to enquiries, developing opportunities, and ensuring our customers receive outstanding service every time. You'll also work closely with our wider commercial and marketing teams, helping shape product development and staying ahead of market trends in the packaging and construction sectors. If you enjoy building relationships, spotting opportunities, and being part of a fast-paced, supportive team-this role is for you. What You'll Be Doing Customer & Sales Growth Manage a portfolio of existing customers, building strong relationships and encouraging repeat business in partnership with the External Sales Team Respond to...

Job Title: Customer Service Manager Location: Kings Hill, Kent Salary: £35,000 per annum Job Type: Permanent, Full-Time Customer Service Manager - Kings Hill - £35,000 We are seeking an experienced and motivated Customer Service Manager to join a well-established organisation based in Kings Hill. This is an excellent opportunity for a customer-focused leader to manage and develop a team of 8-10, ensuring the delivery of exceptional service standards and operational excellence. The successful candidate will be responsible for driving team performance, enhancing customer satisfaction, and creating a positive and engaging working environment. Key Responsibilities Lead, motivate, and develop a team of 8-10. Monitor individual and team performance against agreed KPIs and service standards. Conduct regular one-to-one meetings, performance reviews, and coaching sessions. Manage team rotas, resource planning, and workload allocation. Handle and resolve escalated customer...

Are you passionate about helping others and making a difference every day? Do you thrive in a fast-paced, team-focused environment? Are you a problem-solver with a keen eye for detail? If you answered yes, then this could be the perfect opportunity for you! Here at GXO, we're looking for a dedicated Customer Service Advisor to join our friendly and professional team based in our Maidstone DC, supporting our NHS Supply Chain contract. In this role, you'll be the first point of contact for NHS customer, helping to ensure they receive the highest standard of service and support. These are full-time, permanent positions. You'll be working Monday to Friday, covering the hours of 09:00 till 17:00. Pay, benefits and more: We're looking to offer a salary of up to £26,306.06 per annum and 28 days annual leave inclusive of bank holidays. Your benefits package includes, a blue-light card, flexible dental insurance plans, a company sponsored pension scheme, a...

We're really proud to be recruiting exclusively for this new position as a Regional Account Manager for London South and the Home Counties South. Reasons to work at this company: 25 days annual leave A day off for your birthday EV Company car or allowance Free on-site parking Perkbox Heathshield Company pension Cycle to work scheme Open plan offices, with large windows and modern office equipment Opportunities to develop your skills and career Location: Near Ashford, Kent (Your own transport is required due to the location of this company). Salary: 50,000 + 15% base performance bonus Hours: Monday-Friday, 8:30am-5pm, with 1 hour for lunch In this role, you'll be responsible for: Driving sales growth across your defined territory and developing strong, long-term relationships with key stakeholders. You will identify and secure new business opportunities, manage existing client accounts, and ensure delivery of solutions aligned to...

JOB TITLE: Customer Service Executive LOCATION : Ashford, Kent (hybrid working) SALARY : £15ph to £16ph TERM : 12 month temporary contract HOURS : Monday to Friday, 37hrs a week Office Angels are proud to be supporting this global business in their search for a Customer Service Executive. This is a temporary contract for 12 months, however their could be career opportunities for the right candidate. You will be based in modern offices in Ashford with free parking on site, along with the added benefit of having the option to work from home 1 day a week. The day to day duties in your new job would be: Building strong relationships with business customers, providing a unparalleled level of service Handling enquiries from internal and external customers Providing a quick and efficient response to change requests Creating debit and credit notes for customers Handling customer complaints, ensuring customers are satisfied with the resolution Processing returns...

Summary: Are you seeking a team that shares your passion for providing excellent customer service? Are you a determined individual? Do you enjoy setting goals for yourself? If so, this is a chance you won't want to pass up This is a critical position within our fast-paced, friendly, and award-winning Customer Service team. You understand your customer's point of view and make them feel important. Your warmth, passion, and commitment will assist us in getting it right the first time for our customers. No two days are the same. You'll help customers with water bills, refunds, payment plans, and occupant changes. You'll also be helpful if they have problems with their water supply. You enjoy working towards targets, love problem solving, and take satisfaction in delivering the best solutions possible. The salary is £25,948.87. We also offer bonuses for meeting targets. You can earn an extra £3,000 on average and up to £6,300 in total. Monday through Friday, 08:00 - 19:00, and...

Summary: Do you want to jump-start your career while earning a well-regarded qualification? Do you have a strong desire to help others? Do you want to be a part of an award-winning team with a meaningful purpose? Then do not pass up this opportunity We have regular apprenticeship intakes with a guaranteed, permanent position on successful completion. As a Customer Service Apprentice, you will use your entire passion, drive, and willingness to give great service. And with so much variation, you can be sure that no two days will ever be the same. You'll aid with billing inquiries, providing refunds, and setting up payment plans, as well as resolving water supply concerns including leaks and other problems. The Institute of Customer Service has given our Customer Service team the distinction grade. We are one of just 18 organisations in the country to get this coveted honour. As a result, you'll be joining a team that provides their all. This is a structured 24-month...