Customer Service Planner St Albans £30,784 per annum + excellent benefits Permanent, Full Time (40 hours per week) We are looking to recruit a Customer Service Planner to join our team in St Albans, playing a vital role in ensuring repairs and maintenance appointments are scheduled efficiently and delivered in line with contractual service levels. About the Role Joining our team, you'll be responsible for high volumes of calls liaising with clients, sub-contractors, suppliers, and supervisors to schedule appointments, ensuring that future jobs are appointed in a way that will ensure our contractual Service Level Agreements are met and no false promises are given. You will excel in dealing with residents as part of our back-office using a range of communication methods including telephone and email. Using our in-house system, you'll actively schedule available operatives and subcontractors to jobs, discuss complex repairs, demanding customers and those...

IT Service Desk Team Leader Chancery Lane £60,000 - £65,000 Hybrid, minimum 3 days in the office Are you an experienced IT Service Desk Team Leader who still enjoys being hands-on technically, rather than moving into a purely managerial role? We're recruiting for a leading international professional services organisation looking for someone to take day-to-day operational leadership of its UK and European Service Desk. You'll lead and coach the team, manage escalations and service performance, while remaining hands-on when required across remote, telephone and deskside support. What's on offer: Hybrid working, minimum 3 days per week in the London office Core hours of 9:30am to 5:30pm, with flexibility around the Service Desk rota Private medical insurance and dental cover Discounted gym membership On-site café and additional lifestyle benefits What you'll be doing: Leading the day-to-day operation of the UK and EU Service Desk...

Global Export Customer Service Supervisor Location: Basingstoke Contract Type: Permanent Salary: 45,000 per annum Working Pattern: Full Time (Monday - Friday 9am - 5pm) Working Arrangement: Hybrid working model: 4 days in the office, 1 day from home. Our client, a leader in the Life Sciences sector, is seeking a dynamic and experienced Global Export Customer Service Supervisor to join their innovative team. This pivotal role offers the opportunity to lead a talented group of Customer Service Representatives in a fast-paced, inbound environment, ensuring that customers receive exceptional service aligned with the organisation's strategic goals. A background in export documentation, customs procedures, and international shipping is essential. Experience in a regulated industry, such as life sciences, diagnostics, or healthcare, will be highly advantageous. Familiarity with temperature-controlled shipments and global trade compliance requirements is also preferred....

Research Executive Join a research team in a varied position covering survey administration, data processing, analysis, reporting and client contact. All levels of experience will be considered, but some work experience is needed, ideally in customer service, data processing or similar, plus strong MS Office skills. If you’ve also worked in the following roles, we’d also like to hear from you: Research Analyst, Insight Executive, Research Assistant, Research Officer, Research Coordinator, Research Administrator, Market Researcher, Survey Researcher, Research Project Coordinator   SALARY: £25,000 - £28,000 per annum (depending on experience) LOCATION: Buckfastleigh, Devon (Office-Based; Partial Home-Working Possible) JOB TYPE: Full-Time, Permanent WORKING HOURS: 37.5 hours per week, 5 days per week, usually Monday to Friday, approximately 9.00am - 5.00pm (flexible hours may be possible)   JOB OVERVIEW...

Customer Sales Advisor - Self Storage (Erdington, Birmingham) £26,520 per annum 9:30am-6:00pm 5 days out of 7 (1 in 3 weekends) Immediate start Full training provided Be the face of a busy, high-footfall self-storage site in ErdingtonJoin a well-established, 47,500 sq. ft. self-storage facility in Erdington, serving hundreds of local households, students, and businesses every month. Run by a small, friendly team of three, this site is the first point of contact for customers looking for secure, flexible storage solutions. We're looking for a friendly, confident, and outgoing Customer Sales Advisor to welcome visitors, drive sales, and deliver excellent customer service from day one. The roleAs Customer Sales Advisor, you will: Be the main face of the site , greeting customers in person and handling inbound calls and emails. Advise on unit sizes, pricing, and availability, and convert enquiries into rentals . Conduct site tours , explain security features, and...