Summary: Do you want to jump-start your career while earning a well-regarded qualification? Do you have a strong desire to help others? Do you want to be a part of an award-winning team with a meaningful purpose? Then do not pass up this opportunity We have regular apprenticeship intakes with a guaranteed, permanent position on successful completion. As a Customer Service Apprentice, you will use your entire passion, drive, and willingness to give great service. And with so much variation, you can be sure that no two days will ever be the same. You'll aid with billing inquiries, providing refunds, and setting up payment plans, as well as resolving water supply concerns including leaks and other problems. The Institute of Customer Service has given our Customer Service team the distinction grade. We are one of just 18 organisations in the country to get this coveted honour. As a result, you'll be joining a team that provides their all. This is a structured 24-month...

Customer service assistant required! Salary: 13.05ph Location: Salvus House, DH1 Hours: Monday - Friday 8.30am - 5pm 37hs a week Till June 2026 Description of role To provide administrative and technical support services that supports the planning, development and delivery of business services across Business Durham. Duties and responsibilities Provide a first point of contact for enquiries to Business Durham, including use of telephony and ICT systems, delivering reception and general administrative support at the Business Durham main office, visitor areas and other property sites across the portfolio as required. Triage and track progress of general enquiries through any appropriate communication channel including email, telephone, webform or in person. Support the planning and delivery of networking events across the county including attending to set up, manage the attendee registration and post event recording. Provide administrative and technical support...

Job Opportunity: Case Handler - Customer Service Location: Durham, DH1 Salary: 24,851 + Monthly Bonus after successful 6-month probation Contract Type: Permanent Hours: 9am - 5:30pm with a 1-hour lunch break. (37.5 hours per week) Are you ready to embark on a fulfilling career in the medical and health industry? Our client is looking for dynamic and motivated Case Handlers to join their team in Durham! This is your chance to make a meaningful impact while enjoying a supportive work environment. What You'll Do: As a Case Handler, you will manage a portfolio of cases from start to finish while ensuring exceptional service delivery. Your key responsibilities include: Processing instructions accurately from the instructing party. Conducting client triages and coordinating with medical professionals. Managing communications with clients, treatment providers, and other stakeholders. Documenting case histories meticulously on our case-management...

Receptionist Salary 30,000 Based in Mayfair Office Based Role - Hours: 8am -5pm and 9am -6pm A leading luxury property developer based in are looking for a professional and polished Receptionist to join their beautiful office in Mayfair. You will support by providing efficient and professional receptionist/host duties and general administrative support as and when required. Key Responsibilities Greet and host visitors, residents, and team members with warmth and professionalism Answer and direct calls promptly with exceptional telephone etiquette Maintain a spotless and welcoming reception area at all times Manage meeting room bookings, diary coordination, and internal calendars Assist with courier services, deliveries, and maintenance visits Liaise with the PA and management team to coordinate meetings and events Provide administrative support including document filing, data updates, and system management Arrange and serve refreshments for meetings and...

The Role You will be responsible for the day to day management of customer accounts, developing existing relationships and spotting new opportunities to ensure profitable growth. You will create and manage a sales pipeline, regularly communicate with your customer accounts by telephone, email and in person, and oversee the customer experience throughout the business. Role Responsibilities Manage existing customer accounts and potential customer relationships Creating and managing opportunities Manage and maintain customer account plans and strategic direction Achieving all relevant KPIs and ensuring the continued year on year growth of OPEX and CAPEX sales Producing customer forecasts and strategies Meeting and presenting to customers regularly Escalating customer issues through the wider company Attending network events Spotting development opportunities with your customers Providing exceptional customer service Spotting development opportunities...

Customer Service & Credit Administrator - 12 month maternity contract Salary 30,000 Based at Stockley Business Park, Uxbridge Office-based role A well-established company in the printing industry is seeking a Customer Service and Credit Administrator to join its team at Stockley Business Park, Uxbridge. You will be delivering high-quality after-sales support, handling spare parts enquiries and complaints, processing credits, resolving invoice queries and coordinating returns and courier logistics. You'll work closely with customers, internal teams, suppliers and warehouse partners to ensure a smooth and efficient service. Candidates must be available immediately for a 12-month contract, looking to start ASAP! Key Responsibilities Handle customer enquiries and complaints relating to spare parts, ensuring timely and effective resolution Process credits for spare parts and consumables accurately and in line with company procedures Investigate customer...

Great SEO. Better culture. One agency. Some agencies talk about culture. We have the awards to prove it. Distinctly is an independent digital marketing agency with a 5-star Glassdoor rating and a Best Workplace for Wellbeing award. We're based in Old Street (hybrid, 2 days in) and we're looking for an SEO Strategist who's ready to take ownership of ambitious campaigns for brands like Arsenal, Wilkinson Sword, Zalando, and JVC. If you're commercially aware, love organic search, and want to grow somewhere that genuinely invests in its people - we'd love to hear from you. The Role at a Glance: SEO Account Manager Old Street, London 2 days per week / Hybrid Working £35,000 £40,000 Plus Benefits Package Including 28 days holiday (Plus Bank Holidays) + Health Insurance Pedigree: 5 Glassdoor Rating 2025 Best Use of Search Retail/Ecommerce (SEO) Best Workplaces for Women 2025 (Small) Best Workplaces in Advertising, Media & Marketing 2025 (Small & Medium)...

Key Account Manager FMCG Existing Contracted Accounts Commercially Focused Role Office Angels are recruiting on behalf of a well-established FMCG business seeking a Key Account Manager to join their close-knit Commercial team. This is a fantastic opportunity to join a genuine, down-to-earth team environment, where collaboration, trust, and consistency are key to success. The business is looking for a commercially capable and professional Account Manager who enjoys managing existing relationships, takes ownership of their accounts, and contributes positively to a team-focused culture. You will be responsible for existing contracted accounts across the UK, working with well-known household brands and contributing across the full commercial lifecycle - including contracts, trading terms, customer meetings, forecasting input, and supporting P&L performance. This role sits within a structured commercial function and works closely with the Commercial Controller. You will be...

Join a 5 Star Best Place to Work Digital Agency Looking to take ownership of high-performing paid media campaigns while working in an agency that genuinely puts people first? We re partnering with Distinctly , an award-winning independent digital marketing agency with a 5 star Glassdoor rating, multiple Best Workplace awards (including Women, Wellbeing and Marketing & Media), and a culture built on trust, growth and doing great work together. Based in Old Street, London (hybrid 2 days per week in the office), this is an opportunity for a Paid Media Account Manager to manage and optimise campaigns for well-known brands including Arsenal, Wilkinson Sword, Zalando, JVC and more, while developing your expertise in a collaborative, high-performing team. If you re data-driven, passionate about paid media, and ready to grow your career in a supportive agency where your voice is heard this could be the role you ve been waiting for. The Role at a Glance: PPC Paid Media...

Key Account Manager FMCG Existing Contracted Accounts Commercially Focused Role Office Angels are recruiting on behalf of a well-established FMCG business seeking a Key Account Manager to join their close-knit Commercial team. This is a fantastic opportunity to join a genuine, down-to-earth team environment, where collaboration, trust, and consistency are key to success. The business is looking for a commercially capable and professional Account Manager who enjoys managing existing relationships, takes ownership of their accounts, and contributes positively to a team-focused culture. You will be responsible for existing contracted accounts across the UK, working with well-known household brands and contributing across the full commercial lifecycle - including contracts, trading terms, customer meetings, forecasting input, and supporting P&L performance. This role sits within a structured commercial function and works closely with the Commercial Controller. You will be...