Job Opportunity: Case Handler - Customer Service Location: Durham, DH1 Salary: 24,851 + Monthly Bonus after successful 6-month probation Contract Type: Permanent Hours: 9am - 5:30pm with a 1-hour lunch break. (37.5 hours per week) Are you ready to embark on a fulfilling career in the medical and health industry? Our client is looking for dynamic and motivated Case Handlers to join their team in Durham! This is your chance to make a meaningful impact while enjoying a supportive work environment. What You'll Do: As a Case Handler, you will manage a portfolio of cases from start to finish while ensuring exceptional service delivery. Your key responsibilities include: Processing instructions accurately from the instructing party. Conducting client triages and coordinating with medical professionals. Managing communications with clients, treatment providers, and other stakeholders. Documenting case histories meticulously on our case-management...

Customer Service Advisor 12-Month Fixed-Term Contract Location: Durham Hourly Rate: 12.71 - 18.90 Key Details: Hours: 37 per week Shifts: 8:00-11:30 AM starts to 17:30-20:00 PM finishes - Part time hours also available. Weekend Work: 3-5 weekends over an 8-week period (can be consecutive or spaced out depending on business needs) Perks: Vouchers awarded for star performance Free tea and coffee available onsite About the Role We're looking for enthusiastic Customer Service Advisors to join a well-established and reputable organisation on a 12-month fixed-term contract. This is a fantastic opportunity to grow your professional skills in a structured, process-driven environment, supporting a high-performing team committed to delivering outstanding customer service. What You'll Be Doing Handling inbound and outbound calls, emails, and customer enquiries Completing transactions and maintaining accurate digital and manual records Managing daily...

Key Account Manager FMCG Existing Contracted Accounts Commercially Focused Role Office Angels are recruiting on behalf of a well-established FMCG business seeking a Key Account Manager to join their close-knit Commercial team. This is a fantastic opportunity to join a genuine, down-to-earth team environment, where collaboration, trust, and consistency are key to success. The business is looking for a commercially capable and professional Account Manager who enjoys managing existing relationships, takes ownership of their accounts, and contributes positively to a team-focused culture. You will be responsible for existing contracted accounts across the UK, working with well-known household brands and contributing across the full commercial lifecycle - including contracts, trading terms, customer meetings, forecasting input, and supporting P&L performance. This role sits within a structured commercial function and works closely with the Commercial Controller. You will be...

Key Account Manager FMCG Existing Contracted Accounts Commercially Focused Role Office Angels are recruiting on behalf of a well-established FMCG business seeking a Key Account Manager to join their close-knit Commercial team. This is a fantastic opportunity to join a genuine, down-to-earth team environment, where collaboration, trust, and consistency are key to success. The business is looking for a commercially capable and professional Account Manager who enjoys managing existing relationships, takes ownership of their accounts, and contributes positively to a team-focused culture. You will be responsible for existing contracted accounts across the UK, working with well-known household brands and contributing across the full commercial lifecycle - including contracts, trading terms, customer meetings, forecasting input, and supporting P&L performance. This role sits within a structured commercial function and works closely with the Commercial Controller. You will be...

Customer service assistant required! Salary: 13.05ph Location: Salvus House, DH1 Hours: Monday - Friday 8.30am - 5pm 37hs a week Till June 2026 Description of role To provide administrative and technical support services that supports the planning, development and delivery of business services across Business Durham. Duties and responsibilities Provide a first point of contact for enquiries to Business Durham, including use of telephony and ICT systems, delivering reception and general administrative support at the Business Durham main office, visitor areas and other property sites across the portfolio as required. Triage and track progress of general enquiries through any appropriate communication channel including email, telephone, webform or in person. Support the planning and delivery of networking events across the county including attending to set up, manage the attendee registration and post event recording. Provide administrative and technical support...