ROLE TITLE Helpline Advisor Reports to: Helpline Supervisor LOCATION Rotherham ROLE PURPOSE To have a customer-led' approach and support project/regulatory KPI's to ensure that all customer contacts are responded to in a positive and professional manner, in line with Client SLA's. To effectively record and distribute information relating to accidents and incidents and provide updates as required. To respond and reactively react to requests and process work in line with SLA's. ACCOUNTABILITIES As a key member of the client helpline, you will be responsible for delivering a best service that ensures customer and colleague requests are delivered and supports the delivery of agreed KPI's. The scope of this role includes, but is not limited to, the duties described below: Responsible to the General Manager for the provision of administrative support and the investigation into customer enquiries. Prompt and accurate process of incidents ensuring that circulation...

Nights position 4 on 4 off : 19:00 - 07:00 on a 24/7 Helpdesk for the TfL M&E contract. To oversee the day to day running of the TfL M&E Helpdesk ensuring the team has the necessary support and services to deliver its key objectives. Key duties and accountabilities include: ·       Support the helpdesk manager by providing effective team supervision and leadership qualities while maintaining aspects of the departments hard and soft facilities services. ·       To lead, communicate and promote a strong work ethic within the team to maintain service delivery standards and business relationships. ·       Maintain a high exemplary profile of the team, promoting a culture of continuous improvement and excellent service delivery. ·       Logging service requests by telephone and email including. ·       Ensure compliance with statutory and company procedures across all functions. ·       Follow direction from management for any additional duties required. ·       Ensure...

The Honourable Society of the Middle Temple has an exciting opportunity for a Receptionist to join their dedicated team. Location: London, EC4Y 9BT Salary: £29,500 per annum Job Type: Full Time, Permanent Hours: 37.5 hours a week Closing Date: 10am on 4 May 2026 About The Honourable Society of The Middle Temple: As one of the four Inns of Court, we are proud to provide support, education and accommodation to barristers at every stage of their careers. The Inn awards just over a million pounds in scholarships each year, with the majority going to students commencing the bar vocational training course, some to students doing a post-graduate law conversion course, plus smaller amounts for ad hoc overseas placements, essay prizes etc. The Inn's mission is to support the rule of law in the UK and overseas, especially Common Law jurisdictions, and carries this out by providing extensive education opportunities and support to its members across the world....

Global Workplace Solutions is a division of CBRE providing integrated solutions across large multi-discipline property portfolios. We are an organisation that has people at the heart of its culture and our aim for this account is to deliver an exceptional service to BT. Our BT Workplace team provide a full range of building maintenance services to their 7,000 buildings in the UK, from commercial offices and telephone exchanges to call centres and retail shops. We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect, Integrity, Service, Excellence The role: Customer Service Advisor The first point of contact for the helpdesk, receiving and processing all customer and client calls ensuring they are dealt with effectively, and in a timely and professional manner. To provide a customer focused service, dealing with all client / customer requests, and dealing with complaints in an efficient and sensitive manner. Key responsibilities...

The Honourable Society of the Middle Temple has an exciting opportunity for a Receptionist to join their dedicated team. Location: London, EC4Y 9BT Salary: £29,500 per annum Job Type: Full Time, Permanent Hours: 37.5 hours a week Closing Date: 10am on 4th May 2026 About The Honourable Society of The Middle Temple: As one of the four Inns of Court, we are proud to provide support, education and accommodation to barristers at every stage of their careers. The Inn awards just over a million pounds in scholarships each year, with the majority going to students commencing the bar vocational training course, some to students doing a post-graduate law conversion course, plus smaller amounts for ad hoc overseas placements, essay prizes etc. The Inn s mission is to support the rule of law in the UK and overseas, especially Common Law jurisdictions, and carries this out by providing extensive education opportunities and support to its members across the...

Job Description - Receptionist & Office Coordinator Reports To - HR Director, EMEA Location - Tottenham court road (full time in the office) Employment Status - Full Time Salary - 38-45k Hours - 9.00am - 5.00pm Job Summary Smooth processes and systems are key to organisational success. We are looking for someone with a strong client focus, excellent organisational skills and a personable disposition to support front-of-house and office operations. This role provides reliable and efficient support across reception and office coordination, with elements of administrative duties that also support the HR function within the London office. The successful candidate will thrive in a fast-paced environment, adapt easily to changing priorities, and contribute to a positive, inclusive workplace culture. Key Responsibilities Office Coordinator / Reception Duties Deal with general office facilities matters and office queries, working closely with the HR team...