Capita Pension Solutions are looking for Customer Service Representatives to join our established team on a permanent basis. Our Pensions team deals with incoming calls from a wide range of members and their beneficiaries regarding their pension. You’ll be part of a specialist and knowledgeable team supporting with various pension enquiries. Expect a wide variety of calls - it’s never a boring day here! This role will be based at our Sheffield office - Hartshead House, working 37.5 hours per week, Monday to Friday, with shift patterns between the core hours of 8am and 6pm. There are no evenings or weekends, and the salary is £25,155 per annum. Start dates will be Monday 20th April and Monday 27th April. If you’re the type of person who loves to support others and has call centre experience, then this could be the ideal role for you! Job title: Customer Service Representatives - Start Dates 20th April and 27th April Job Description: What you’ll be doing:...

Salary: £24,043.50 Per annum Location: Hybrid working from our Dearne Valley office (minimum 2 days in office & 3 days from home as standard, however there may be a requirement to complete more days in office in certain circumstances). Contract: Permanent Hours: Full-Time – 37.5 hours per week Shift pattern: Working flexible between the hours of 8am – 6pm Monday to Friday, Example shifts: Monday to Friday between 08:00-16:00 / 09:00–17:00 / 10:00–18:00. Training: 7-week training period will be followed by 3 weeks of Grad Bay on Monday to Friday 09:00-17:00. Start date: Monday 27th April 2026. As a Customer Service Advisor at Capita, you will be expected to manage your customer complaints from end to end and finding a resolution for your customer. You will be expected to have collaborative working relationships with all stakeholders to get the best possible outcome. Job title: Customer Experience Advisor Job Description: What you’ll be doing: Provide...