Account Manager (Customer Service Representatives European Hospitality ) Location: Hythe Salary: £40,000 £50,000 basic + commission (OTE approx. £6,000) Permanent role, Full-time Benefits: • Competitive salary • Permanent role • Supportive team environment • Opportunities for growth and development About the Role: We are recruiting confidentially on behalf of our client for a motivated and dynamic Account Manager Executive. This role combines customer service and sales support responsibilities, focusing on managing enquiries, promoting products and services, generating leads, and providing timely support to the sales team. You will play a key role in maintaining strong customer relationships and contributing to revenue growth. Responsibilities: Act as the first point of contact for customer queries via phone and email Provide timely and professional support to resolve issues or escalate where necessary Take ownership of...

We are working with a client in Maidstone who are looking to fill a role within their Customer Support team on a temporary basis for 6 months. The role is a customer service role with call handling. There is also an element of administration within the role as well. We are looking for friendly individuals with excellent customer service skills. The duties fr the role will be as follows; Customer Engagement Provide a first point of contact function for internal and external customers, ensuring their experience is a positive one and all needs are met. Manage and maintain a welcoming reception and post room area. Receive, screen and direct telephone calls through the central switchboard system, ensuring that this is carried out following the correct procedure. Provide advice and guidance to customers on the processes and protocols on the wide range of administrative functions that CEST support. Admin Support Organising hospitality for meetings, events and...

Summary: Do you want to jump-start your career while earning a well-regarded qualification? Do you have a strong desire to help others? Do you want to be a part of an award-winning team with a meaningful purpose? Then do not pass up this opportunity We have regular apprenticeship intakes with a guaranteed, permanent position on successful completion. As a Customer Service Apprentice, you will use your entire passion, drive, and willingness to give great service. And with so much variation, you can be sure that no two days will ever be the same. You'll aid with billing inquiries, providing refunds, and setting up payment plans, as well as resolving water supply concerns including leaks and other problems. The Institute of Customer Service has given our Customer Service team the distinction grade. We are one of just 18 organisations in the country to get this coveted honour. As a result, you'll be joining a team that provides their all. This is a structured 24-month...