Role Overview The Workplace Experience Support Specialist plays a key role in delivering outstanding workplace and guest experiences. This position ensures colleagues and visitors have access to the spaces, services, and support they need to work safely, comfortably, and efficiently. Working flexibly across the office or from the One Team Hub, the role covers a wide range of responsibilities including front-of-house services, meeting and event support, workplace operations, compliance activities, and logistics. It offers a varied and dynamic environment, combining elements traditionally delivered by multiple teams. Key Responsibilities Customer Experience & Guest Services Provide a high-quality, concierge-style service to colleagues and visitors Support reception and welcome teams as required Manage visitor access, including badge handling and security procedures such as tailgating prevention Work closely with the Workplace Experience Manager on access control, safety,...

Account Manager Location: Huddersfield Salary: c. 30,000 + benefits Hours: Full Time, Permanent About the Role We are seeking a highly organised and customer-focused Account Manager to join our client services team. This role is responsible for delivering print and mailing projects from brief through to completion, ensuring all work is completed to specification, on time, and in line with agreed service levels. You'll act as a key point of contact between clients, internal teams, and suppliers- ensuring seamless delivery and outstanding service at every stage. This is a fast-paced role where attention to detail, organisation, and the ability to manage multiple projects simultaneously are essential. Key Responsibilities Take detailed briefs from clients and internal sales teams, ensuring all requirements are clearly understood Produce accurate job instructions for production teams Liaise with internal departments to monitor project progress and ensure...

Berry Recruitment are NOW hiring for a committed and experienced Senior Customer Relationship Associate to work for a professional and friendly business based in Milton Park. The Benefits on offer Role: Senior Customer Relationship Associate - Hybrid Working. Location: Milton Park, Oxfordshire Hours - Monday - Friday, 09.00am - 17.30pm . Salary: 35,000 Per Annum Benefits: Generous company pension (up to 10.5% matched on a sliding scale) Hybrid working - Full time approximately 2 days working in the office and 3 days working from home. Days may be changeable, so flexibility is required. Company shares Health cash plan (Medicash) Eyecare scheme (with Specsavers) Corporate life insurance 25 days holiday Your birthday off (after 1 year of service) 3 days holiday purchase As a Senior Customer Service Advisor as responsibilities will be: Communication with customers via email and telephone. Process and follow up customer orders and quotes to achieve...

We're Hiring: Operations Customer Service Coordinator Location: Immingham Docks Pay Rate: 13.21per hour Hours: 40 hours per week / Monday to Friday Are you organised, proactive, and passionate about delivering outstanding customer service? We're looking for an Operations Customer Service Coordinator to join our team and support the smooth running of our operations while ensuring a first-class customer experience. About the Role This is a varied and fast-paced role where you'll play a key part in supporting operational activities, managing processes, and building strong relationships across internal teams and external stakeholders. You'll help ensure efficiency, safety, and continuous improvement within the department. Key Responsibilities Operations & Customer Service: Become fully proficient in company systems, ensuring compliance with internal and legislative requirements Maintain accurate records and provide updates to the Line Manager when...

Account Manager If you enjoy building long-term customer relationships, managing key accounts and delivering an exceptional customer experience, this is an opportunity to join a growing organisation where customer engagement is genuinely valued. We're looking for a proactive and organised Account Manager to support contracted clients, drive account growth and ensure service delivery exceeds expectations. BASIC SALARY: £34,000 BENEFITS: Uncapped commission, paid quarterly (OTE £1000 per quarter) 25 days annual leave plus bank holidays Health cash plan Employee assistance programme Life assurance Workplace pension scheme Eye care scheme Free parking LOCATION: This is an office based role, based in Irthlingborough. COMMUTABLE LOCATIONS: Wellingborough, Rushden, Higham Ferrers, Raunds, Kettering, Bedford, Northampton, Thrapston JOB DESCRIPTION: As our Account Manager, you will be responsible for managing and supporting a portfolio of contracted customers,...

Account Manager If you enjoy building long-term customer relationships, managing key accounts and delivering an exceptional customer experience, this is an opportunity to join a growing organisation where customer engagement is genuinely valued. We're looking for a proactive and organised Account Manager to support contracted clients, drive account growth and ensure service delivery exceeds expectations. BASIC SALARY: £34,000 BENEFITS: Uncapped commission, paid quarterly (OTE £1000 per quarter) 25 days annual leave plus bank holidays Health cash plan Employee assistance programme Life assurance Workplace pension scheme Eye care scheme Free parking LOCATION: This is an office based role, based in Irthlingborough. COMMUTABLE LOCATIONS: Wellingborough, Rushden, Higham Ferrers, Raunds, Kettering, Bedford, Northampton, Thrapston JOB DESCRIPTION: As our Account Manager, you will be responsible for managing and supporting a portfolio of contracted customers,...

As a Customer Service Team Leader, you will oversee the day-to-day performance of a team of Customer Service Advisors, ensuring the As a Customer Service Team Leader, you will oversee the day-to-day performance of a team of Customer Service Advisors, ensuring the delivery of an excellent customer experience. You will drive team performance, support continuous improvement, and ensure all operational and compliance standards are met. Leading by example is key. Office based in our Clonakilty office. Job title: Team Leader - Customer Service Job Description: Key Responsibilities Your responsibilities will be split 65% calls and 35% Team Lead duties which would include: Supervise and support a team of Customer Service Advisors to deliver high-quality, customer-focused service Coach, mentor, and develop team members to improve performance, customer satisfaction, and efficiency Monitor and drive performance against KPIs, including quality, productivity, adherence,...

Randstad Inhouse Services (RIS) is looking for an experienced Account Manager to ensure the smooth running of the operation across our site in Solihull, on a key account in the division, Jaguar Land Rover. The opportunity to work on our largest key account within RIS is fantastic for someone looking to take the next step in their career within one of the largest recruitment companies on the planet, and play a vital role in the success of the account. Key responsibilities: People management across the site. Develop a long-lasting relationship with the client and extend the network within the client. In cooperation with the Randstad Continuous Improvement team promote new business opportunities to the client (e.g. cost savings, process improvement, tech roll outs, overall enhanced quality of service etc) Managing a large team of Account Specialists, as well as experience in high volume recruitment - in any industry Deliver regular business reviews to key stakeholders within...

Job Title: Account Manager Location: Ipswich (Woodbridge) - Office based role though will involve travel to meet clients Hours: 40 Hours per Week Status: Permanent Package and benefits: Up to 37500 salary dependant on experience 8646 Car allowance 23 days holiday + banks (rises with length of service) Pension Perkbox An excellent opportunity has arisen for an Account Manager to join one of the country's leading HVAC Contractors. Our client is seeking an experienced Account Manager to manage building services contracts, including a national blue-chip leisure client. This role involves building client relationships, driving growth, and ensuring seamless service delivery. Key Responsibilities: Build and maintain client relationships, acting as the main point of contact. Develop and execute account plans to meet targets and identify new opportunities. Collaborate with internal teams to deliver excellent service. Identify upselling opportunities and...

Temporary Customer Service / Client Care Specialist Location: Airdrie (relocating to Falkirk - date TBC) Pay Rate: 13.70 - 16.00 per hour (equivalent to 25,000 - 30,000 per annum) Job Type: Temporary (3 months initially, with potential to become permanent) Start Date: Immediate Working Hours: Monday to Friday, 9:00am - 5:00pm About the Role We are currently recruiting for a proactive and customer-focused Customer Service / Client Care Specialist to join a growing business on a temporary basis. This is an excellent opportunity for someone who enjoys building relationships, driving sales, and delivering outstanding customer experiences. Please note: the role is currently based in Airdrie; however, the business will be relocating to Falkirk in the coming months. Applicants must be able to accommodate this future change in location. Key Responsibilities Regularly contact existing clients to promote new and seasonal products, encouraging increased spend and...

Job Title: Finance Customer Service Representative Location: Liverpool, Hybrid Salary: 26,938 - 28,609 + up to 2000 Performance related bonus Job Type: Permanent, Full Time Working Hours: 37.5 hours a week between 09:00am and 17:30pm Monday to Friday. 1 in 3 Saturdays between the hours of 9.00am and 17.30pm About the Role: As a finance customer service representative, you will be dealing with a high volume of customer enquiries about their direct debit payments by telephone, email and webchat. This role requires great communication skills. What you will be doing: Taking payments from customers who have missed their direct debit payment. Dealing with general customer queries about their monthly direct debit payments Amending and updating customers details, including changing their direct debit payment dates and bank account details Setting up Payment Plans and providing support for customers who may require forbearance options. Offering solutions for...

Job Title: Service Charge Officer Location: Hybrid (Initially 2 days per week in office for training, then 1 day per month) Rate: 24.96 per hour (Umbrella) Contract Type: Temporary/Interim About the Role: We are seeking a Service Charge Officer to ensure accurate, consistent, and transparent reporting and accounting of service charges for residents across all tenures. This role involves compliance with legislation, agreements, and best practices. Key Responsibilities: Handle service charge enquiries from residents and internal staff. Work with managers to resolve escalated customer complaints. Collaborate with analysts to ensure accuracy of service charge estimates and actuals. Investigate and adjust service charges in ERP systems as needed. Contribute to service charge-related projects. Liaise with stakeholders to ensure service charge accuracy. Respond to emails and acknowledge resident enquiries in a timely manner. Attend face-to-face...

Receptionist - London Bridge Temp-Perm - April start (approximately 3 months temping) Salary 25,000 - 28,000 Additional benefits and generous travel allowance once the role goes perm 8:15am - 5:15pm Are you an organised and proactive individual with excellent communication skills? We have an exciting opportunity for a talented Receptionist to join a dynamic team at our client based in Southwark, London. About Our Client : Our client is a leading Mechanical and Electrical Contractor, known for delivering high-quality building services solutions to the Commercial, Residential, and Refurbishment sectors. They are passionate about providing innovative engineering solutions while maintaining a strong focus on quality and innovation. Role Overview : As a Receptionist, you will play a vital role in maintaining the smooth running of the business. Your responsibilities will include providing professional reception duties, ensuring a clean and tidy...

We are working with an established organisation who operate at the intersection of healthcare infrastructure, scientific services, diagnostics and sample management, serving a number of high profile organisations within clinical research and pharmaceuticals. Their services support organisations requiring secure, compliant, high-quality outsourced management of valuable biological materials and associated processing workflows.As part of a significant growth phase, the business is expanding its commercial footprint across the Northern UK including Northern England, Scotland, Northern Ireland and Ireland.We are seeking an experience Account/Territory Manager to drive commercial growth this key region, developing new business opportunities while strategically expanding existing customer relationships. Your main focus will be to engage with and target new business opportunities with a range of potential customers within pharmaceuticals, biotech, CRO, healthcare and research. This is not...

We are recruiting for multiple Customer Service / Complaints Handlers for a leading global financial services organisation in Redhill. This is a fast-paced, regulated environment where you'll manage customer complaints from receipt through to resolution, ensuring fair, accurate, and compliant outcomes. Customer Service / Complaints Handlers Redhill £15.66 per hour Mon-Fri, 9am-5pm Temporary (up to 6 months) Start Date: TBC Key Responsibilities: Handling customer complaints via phone and written communication. Investigating issues and identifying resolutions. Writing clear, professional responses. Liaising with internal teams and third parties. Maintaining accurate case records and meeting service standards. What We are Looking For: Previous customer service or complaints experience. Strong communication and problem-solving skills. Ability to manage high workloads in a busy environment. Organised, proactive, and detail-focused approach....

Are you looking for your next challenge in the life sciences sector? Do you have experience selling complex solutions? We are working with an established organisation who operate at the intersection of healthcare infrastructure, scientific services, diagnostics and sample management, serving a number of high profile organisations within clinical research and pharmaceuticals. Their services support organisations requiring secure, compliant, high-quality outsourced management of valuable biological materials and associated processing workflows. As part of a significant growth phase, the business is expanding its commercial footprint across the Southern England, most prominently across the "Golden Triangle" region, creating an opportunity for an experienced commercial professional to help drive strategic growth across Oxford, Cambridge, Milton Keynes, London and the surrounding areas. We are seeking an experience Account/Territory Manager to drive commercial growth across Southern...

Summary: Do you want to jump-start your career while earning a well-regarded qualification? Do you have a strong desire to help others? Do you want to be a part of an award-winning team with a meaningful purpose? Then do not pass up this opportunity We have regular apprenticeship intakes with a guaranteed, permanent position on successful completion. As a Customer Service Apprentice, you will use your entire passion, drive, and willingness to give great service. And with so much variation, you can be sure that no two days will ever be the same. You'll aid with billing inquiries, providing refunds, and setting up payment plans, as well as resolving water supply concerns including leaks and other problems. The Institute of Customer Service has given our Customer Service team the distinction grade. We are one of just 18 organisations in the country to get this coveted honour. As a result, you'll be joining a team that provides their all. This is a structured 24-month...

Job role: Receptionist / Facilities Contract: Temporary ongoing Pay rate: 13.00 an hour Working days: Monday to Friday Working hours: 9AM to 5PM Location: Carlisle What You'll Do: As the Receptionist, you will play a crucial role in ensuring smooth daily operations. Your primary responsibilities will include: Welcoming Guests: Greet and assist visitors with a warm smile, making them feel right at home. Managing Communications: Handle phone calls and emails efficiently, providing accurate information and directing inquiries to the appropriate departments. Scheduling Appointments: Coordinate meetings and manage calendars to ensure seamless communication and organization. Administrative Support: Assist with various administrative tasks, including filing, data entry, and maintaining office supplies. Building Relationships: Foster a positive atmosphere by engaging with staff and clients, creating a sense of community. Facilities: You will need to...

Customer Service Administrator Salary 26,000 - 26,500 (10% Bonus) About the Role We're looking for a proactive and customer-focused Customer Service Administrator to join a fast-paced and supportive operations team. This is an exciting opportunity for someone who enjoys problem-solving, delivering exceptional customer experiences, and working in a role where accuracy and communication really matter. As a key member of the team, you'll manage customer enquiries, resolve account and service-related issues, and ensure customer information is maintained accurately and efficiently. You'll work collaboratively with internal departments and external stakeholders to deliver high-quality outcomes while meeting service targets and KPIs. This role is ideal for someone who thrives in a busy environment, enjoys taking ownership of tasks, and is passionate about making a positive difference for customers. Key Responsibilities Deliver outstanding customer service across telephone, email,...