CMA CGM ABOUT US Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions. Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050. Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group's shipping and logistics expertise to bring humanitarian supplies around the world. JOB PURPOSE Customer Service Team Leader is instrumental in leading a team of Customer Experience specialists to deliver excellent levels of service to our...

Pre-course assessments and Planning: • Administer screeners, initial and diagnostics assessments for each learner, and subsequently develop and maintain tailored ILPs (inc. action plans) to include SMART targets. Plan lessons effectively and ensure that activities are innovative and differentiated towards individual learners (e.g. contextualised to their personal learning goals/chosen employment sector), and that learner support is effectively assessed, reviewed, implemented, and evaluated (where required) throughout the learner's journey. Training Delivery: • Deliver accredited and/or non-accredited training programmes to 19+ Adults in subject areas that are required for contract requirements (multi-disciplinary Trainers will be prioritised during selection) • Train, assess, motivate, mentor and support learners, assisting them to develop personal and social skills to better prepare them for work and independence. • Deliver outstanding teaching, learning and...

Job Title: Renewals & Customer Service Representative Location: Liverpool, Hybrid Salary: 25,877 to 27,515 Plus up to 2,000 performance related bonus per annum, once established within your role Job Type: Permanent, Full Time The Insurance Renewals Agent role is a fast-paced, customer focused sales position, working in a friendly, target-driven inbound sales environment where teamwork and positivity are part of the company culture, the Insurance Sales Agent position will demand the very best of your sales and customer services skills as you deal with new and existing customers. If you are a self-motivated individual who can build rapport with people from all backgrounds this could be an excellent opportunity for you to join an established Insurance company within the heart of Liverpool City Centre. Through full training and continuous coaching inhouse you will be given full in-depth FCA regulated industry knowledge and have all the tools necessary to help you...

LOCATION: Manor Walks Shopping Centre WORKING HOURS: 42 Hours per week, 4 on 4 off PAY RATE: £12.75 per hour If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at recruitment@abm.com. We're here to help! ROLE OVERVIEW AND PURPOSE Customer Service Officer will ensure exemplary standards of Security and Customer Service are always provided to the client and visitors to the site. The role will be the public face of the security team and should always act with professionalism. A can-do attitude is essential in this highly influential role. Must hold a valid SIA License. KEY RESPONSIBILITIES · Interact with all visitors/tenants within the shopping centre, delivering first class customer focused service. · Carry out regular patrols of the shopping centre as detailed in the site Assignment Instructions, being always proactive. · Continuously look for opportunities to be of...

LOCATION: Manor Walks Shopping Centre WORKING HOURS: 40 Hours per week, 4 OUT OF 7 PAY RATE: £12.75 per hour If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at recruitment@abm.com. We're here to help! ROLE OVERVIEW AND PURPOSE Customer Service Officer will ensure exemplary standards of Security and Customer Service are always provided to the client and visitors to the site. The role will be the public face of the security team and should always act with professionalism. A can-do attitude is essential in this highly influential role. Must hold a valid SIA License. KEY RESPONSIBILITIES · Interact with all visitors/tenants within the shopping centre, delivering first class customer focused service. · Carry out regular patrols of the shopping centre as detailed in the site Assignment Instructions, being always proactive. · Continuously look for opportunities to be of...