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New Appointments Group
11 Dec, 2025
Permanent
Customer Service Advisor
New Appointments Group Kent, UK
Part-Tme Customer Service Advisor Salary : Up to 12.38/hour Location: Main base: Discovery Park. Weekend shifts: Margate location to avoid lone working Hours: 24 hours per week (4 days), flexible shift pattern We're looking for a proactive and customer focused Customer Service Advisor to join a busy leisure and wellness operation. This part time role will give you the chance to be part of a supportive team, working with a variety of facilities and supporting members across multiple locations. The role is ideal for someone who is confident on the phone, enjoys building rapport with customers, and is comfortable learning and improving internal systems. Candidates must be able to drive and travel between sites as required. Duties: You'll be the first point of contact for customers, managing queries, bookings, and membership administration Answering calls and emails promptly Logging, resolving, or escalating customer enquiries ("tickets") Updating and...
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