Senior Customer Care Coordinator Location: Livingston Permanent, Full-Time (Mon-Fri 9-5) Salary from £29,000 DOE ASAP Start Office Angels are delighted to be recruiting for a fantastic opportunity with a well-established housebuilder for an experienced Senior Customer Care Coordinator . About the role This is a key position within the Customer Care team, where you'll play a vital role in delivering a first-class post-completion experience to homeowners. As a senior member of the team, you'll be trusted to handle more complex cases, support colleagues, and step in for escalations when required. You'll work closely with the Head of Customer Care, helping to drive service standards, improve processes, and ensure everything runs smoothly day to day. What you'll be doing Managing escalated complaints and complex customer issues through to resolution Supporting the wider Customer Care team with workload coordination Building strong relationships...