Use your Council Tax and Housing Benefit expertise to help residents resolve complex enquiries. Our Council clients are seeking a Senior Customer Service Advisor to support their Revenues and Benefits contact centre via telephone and webchat. The role Resolve Council Tax billing, collection and recovery enquiries. Explain Housing Benefit and Council Tax Support awards, entitlement and decisions. Set up payment plans and help customers understand payment arrangements. Support residents facing financial difficulties and handle sensitive information confidentially. Encourage online self-service and aim to resolve enquiries at first contact. Provide specialist technical advice and deputise for the Team Manager when required. Support service improvements, user acceptance testing (UAT) and cross-service training. What you'll bring Specialist knowledge of Council Tax, Council Tax Support and Housing Benefit enquiries, regulations and policies. Local government...

Account Manager (Social) Location: London (Hybrid) Salary: £30,000 - £35,000 We're working with a fast-growing, social-first creative agency that creates culturally relevant content for some of the UK's leading consumer brands. The agency specialises in social-first campaigns that are built for platforms, not adapted to them. Combining strategy, creative and production, they deliver content that drives engagement, builds communities and performs across social channels. Their client portfolio spans retail, food & drink, entertainment and lifestyle brands, with a strong reputation for delivering high-impact social campaigns. The Role This is a fantastic opportunity for an ambitious Account Manager to join a growing agency at an exciting stage of its journey. Sitting at the centre of client relationships and project delivery, you'll work closely with strategy, creative and production teams to ensure campaigns and always-on content programmes run smoothly from...

A fantastic opportunity has arisen for a dynamic, highly customer centric and engaging Customer Account Executive to join a successful, well-established and market-leading business. The company, as part of their continued success, has an immediate opening in Acton to add to their customer account management team as a result of continued growth and new business wins. This is an exceptional platform to kick-start your career, or apply your initial 1-2 years' commercial experience to an international business that can offer genuine career advancement opportunities. This appointment is critical in supporting the customer services, sales and account management teams in ensuring that each client account is managed professionally, and enquiries and complaints are dealt with competently and with a sense of urgency. The role is varied, very fast paced and will require a very high calibre candidate that thrives in a dynamic environment, who can juggle multiple priorities but always has...

About Charlotte Tilbury Beauty Founded in 2013 by world renowned makeup artist and beauty entrepreneur Charlotte Tilbury CBE, Charlotte Tilbury Beauty has transformed the global beauty industry with one mission, to empower everyone, everywhere to look and feel like the most confident version of themselves. With our easy to use, easy to choose, easy to gift icons, we’ve become one of the most talked about beauty brands on the planet - and the magic is only growing. Today, we’re a global beauty phenomenon, scaling at record speed across 50+ markets with over 3,000 Dream Team members bringing the Tilbury magic to life every single day. Across the world, our Retail Teams and Magic Offices work hand in hand to shape the Charlotte Tilbury experience - from the glamour of London and the style capitals of Europe, to the energy of the Americas, the vibrant beauty hubs of the Middle East and the fast growing innovation centres across APAC. Every region brings its own sparkle, culture...

Customer Service Administrator Customer Service Administrator - Croydon - Leading Employer Are you a customer focused professional seeking a new role with a leading employer? Are you seeking employment with an employer of choice who can offer clear career progression and development? Our leading professional services client based in Croydon are seeking a motivated and customer focused candidate to work within there accounting function as a Customer Service Administrator. Working as part of a team in a highly successful department, you will play a key role in responding to customer queries via email and resolving billing and general account queries Leading company with excellent benefits Full training provided Excellent working conditions and office environment Excellent progression and development within the business Agile / Hybrid working once fully trained Monday to Friday 9am to 5:30pm (can be flexible) NEG up to 27.3k + extensive benefits + 33 days...

Job Title: Receptionist Salary: 30,000 Hours: 8:30am-4:30pm Location: Victoria Our client is seeking a warm and professional Receptionist and Administrator to join their team at their office based in Victoria. This vital role is central to ensuring a welcoming atmosphere and smooth operations for both visitors and colleagues alike. Role Purpose: The Receptionist and Administrator will provide a friendly and efficient reception service, offering support to the Executive PA to the General Secretary. This position is essential in maintaining a high standard of customer service and administrative support within the organisation. Key Responsibilities: Reception Duties: Welcome and assist visitors with a friendly and informed approach. Answer incoming calls professionally, directing them to the appropriate personnel and taking messages as needed. Oversee meeting rooms, ensuring they are prepared according to established protocols, including arranging refreshments and...

Exciting Opportunity: Sales Account Manager Wanted! Are you a dynamic and results-driven professional with a passion for customer engagement? Do you enjoy growing customer accounts while managing existing customers? If so, we want you to join our team as an Sales Account Manager! Position: Sales Account Manager Contract Type: Permanent Salary: 28,000 per annum + Commission Hours: 9am-5pm Monday to Friday Office based position Due to the office location and lack of public transport, a driver is preferred Immediate start available! Key Responsibilities: Sales Calls: Handle inbound sales calls from the existing customer base with the aim of cross-selling relevant products that align with their current and future needs. New Customer Acquisition: Utilise prospect data to identify and secure new customers while enhancing relationships through referrals. Account Management: Engage in effective account management to uncover current and potential needs,...

Office Assistant - Stratford, East London 28,000 + Benefits Full-Time Monday-Friday - Fully office based Shift Pattern: 8:00am-5:00pm or 9:00am-6:00pm About the Company Our client is a modern and ambitious flexible workspace provider, creating vibrant, professional environments where businesses can thrive. Based in the heart of Stratford, they offer premium office, co-working and meeting space solutions to a diverse community of growing businesses. With a strong focus on customer experience, collaboration and innovation, they are committed to delivering exceptional service and creating an outstanding environment for members and visitors alike. As the business continues to grow, they are looking for an enthusiastic and customer-focused Office Assistant to join their team. The Role This is a front-of-house position where you will be the face of the business, delivering an exceptional experience to members, guests and visitors. You will be responsible for...

Are you an experienced Customer Service Advisor, Call Centre Advisor, Contact Centre Agent, Call Handler or Customer Support Advisor looking for a new opportunity in Enfield or North London? We are recruiting confident, resilient and service-driven professionals with high-volume inbound call experience to join a busy local authority customer services team. As the first point of contact for residents, you will handle telephone enquiries and provide accurate, customer-focused support across a range of council services. The role uses your communication, active listening, complaint handling, de-escalation, problem-solving, and first-contact resolution skills in a fast-paced public-sector contact centre. What You'll Be Doing Handling high-volume inbound calls and delivering professional telephone-based customer service. Resolving council-wide enquiries at first contact and signposting residents to the right service when needed. Managing complaints, vulnerable-customer...

Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace. Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen. Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech — all with an internal culture of embracing challenges, disruptive thinking, winning...