We are excited to offer a fantastic opportunity for a permanent Customer Service Operator to join our dynamic Sheffield team at our Olive Grove Depot (S2 3GE) . This role will be based on site. The standars hours of work are 40 hours per week, Monday - Friday. In this role, you will support the Sheffield account to deliver effective and efficient customer facing services, by processing maintenance, undertaking compliance related tasks and resolving customer requests/queries/complaints. You will provide first line support for Amey Contracts, employees and partners and be responsible for maintaining client relationships through a quality standard level of customer service. What You'll Do: Management for all customer queries/requests/complaints received in Customer Services from Amey employees, clients and contracts. Answering high volumes of calls within agreed targets for each contract. Ensuring excellent levels of customer service and service delivery...

Job title: IT Service Desk Team Lead Location: Head Office (Barrow-In-Furness) Are you ready to take the lead in delivering exceptional IT support? An exciting opportunity has arisen for a confident and experienced individual to join our client as the IT Service Desk Team Lead. At our organisation, we are committed to putting the community first and fostering a workplace where values align with genuine responsibility. We welcome applicants from diverse backgrounds and are dedicated to building an inclusive workforce. Key Responsibilities: Lead the Service Desk team to deliver a first-class support service that meets the needs of our colleagues. Manage team workload effectively, prioritising support requests to achieve SLA targets. Plan and oversee deskside support across the Head Office and branch network, ensuring efficient service delivery. Act as the first point of contact for colleagues seeking technical assistance, providing guidance and support....

Customer Service Specialist (Temporary) Location: Newbury Contract Type: Temporary (long term) Hourly Rate: 13.50 per hour Start Date: ASAP Hybrid Working: 3 days in the office with rotating shifts Are you an enthusiastic customer service professional with a knack for administration? We have a fantastic opportunity for you to join a well-known organisation in Newbury as a Customer Service Specialist ! If you thrive in a collaborative environment and enjoy problem-solving, this role could be your perfect fit! About the Role: As a Customer Service Specialist, you will play a vital role in ensuring our customers receive top-notch support. You will be responsible for a variety of tasks that keep our operations running smoothly. Your day will be filled with engaging interactions and the satisfaction of resolving customer inquiries. Key Responsibilities: Process Repair/Work Orders, including Loaner management Arrange returns and collections, and handle...

Our client is a leading specialist within the industrial flooring sector and is seeking an experienced Sales Account Manager to drive business growth and manage key customer relationships across the resin flooring market. This is an excellent opportunity for a commercially focused sales professional with strong industry knowledge and a proven track record within resin flooring systems. Key Responsibilities Develop and manage relationships with contractors, specifiers, architects, and end users Identify and secure new business opportunities within commercial and industrial sectors Maintain and grow existing accounts through excellent customer service and technical understanding Prepare quotations, proposals, and sales presentations Work closely with internal technical and operations teams to deliver successful project outcomes Monitor market trends, competitor activity, and industry developments Requirements Essential experience within resin flooring systems...

Reporting line: David Bartoli (Sales Director) Office location: The Ministry, London SE1 Hybrid working : 2-3 days a week UP3 is a fast-growing ServiceNow boutique consultancy working with complex, regulated enterprise organisations across public sector, CNI, transport, defence, and legal. We re looking for an Account Manager to own a portfolio of enterprise customers and drive YoY growth through strategic expansion, not volume selling. This isn t a renewals-only role. You ll be accountable for shaping and closing expansion opportunities, helping UP3 build predictable growth while ensuring customers secure more value from ServiceNow through the right mix of delivery, managed services and adoption. You ll work fairly autonomously, building long-term account plans, developing strong relationships at all levels, and acting as the voice of the customer internally, bringing first-class sales discipline and deal ownership: strong documentation and process, a clear view of why...

. Are you a proactive and highly organised professional looking to join a leading creative production house? Do you want to be at the heart of delivering integrated campaigns, retail activations, and creative projects for premium brands? If you thrive on owning delivery from brief to execution, this is the perfect opportunity for you. Flexible working options Excellent career progression Collaborative and dynamic culture Supportive team environment The Company This independent creative and production agency prides itself on delivering high-standard retail activations, POS, and integrated campaigns. Known for their seamless execution and commitment to quality, they act as a vital partner to an enviable list of clients. With a growing portfolio and a dedicated team, there has never been a better time for an Account Manager to join the business. The Role Due to continued growth, the agency is now looking for an Account Manager to sit at the heart of their client,...

Legionella Account Manager Location: Southend Contract Type: 12 month Fixed term Contract Are you a dynamic leader with a passion for delivering top-notch compliance services? Our client is on the lookout for a Legionella Account Manager to join their vibrant team. What You'll Do: As the Legionella Account Manager, you'll support the Director of Operations and lead our internal Legionella service teams in a variety of exciting ways: Oversee and enhance service delivery procedures to ensure efficiency and compliance. Maintain strong customer relationships by delivering on the agreed scope of work. Manage and inspire the Legionella service teams daily, ensuring compliance with key performance indicators (KPIs). Collaborate with the admin teams for seamless coordination of service delivery. Conduct client review meetings and provide technical guidance in line with L8 compliance requirements. Identify and implement process changes to maximise productivity. Support...

Customer Service & Returns Coordinator Salary: 27,000 + quarterly bonus Are you passionate about delivering outstanding customer service? Do you thrive in a fast-paced environment? If so, we want to hear from you! Our client also offers an impressive benefits package, making this a fantastic opportunity to grow your career. Key Responsibilities: Process customer orders and returns accurately and efficiently Handle customer enquiries via phone and email in a professional manner Provide updates on orders, pricing, and delivery timelines Resolve queries and complaints promptly Maintain accurate customer records and sales data Liaise with internal teams including sales and warehouse to ensure smooth order fulfilment About You: Previous experience in a customer service or returns role is preferred Excellent telephone manner and communication skills Strong attention to detail and organisation Ability to manage workload and meet deadlines Adecco is a...

Customer Service Advisor Location: Huddersfield, HD8 Job Type: Permanent Salary: 24,000 - 26,000 (PA) We are currently recruiting for a Customer Service Advisor to join a well-established organisation within the environmental services sector. This is a fantastic opportunity for someone who thrives in a fast-paced environment and enjoys delivering excellent customer support. Key Responsibilities: Handling inbound and outbound customer enquiries via phone and email Providing accurate information and resolving customer issues efficiently Processing orders, bookings, and service requests Maintaining up-to-date and accurate records on internal systems Liaising with internal teams to ensure smooth service delivery Key Requirements: Strong organisational skills with the ability to prioritise workload Ability to work under pressure and meet deadlines Excellent communication skills, both written and verbal Good level of literacy and attention to detail Confident...

Adecco are currently recruiting for a Customer Support Advisor for our client based in Newbury. Key Responsibilities Managing inbound and outbound customer calls Responding to customer emails and support enquiries Liaising with mobile network providers to resolve issues Supporting the sales team with product-related queries Completing product investigations where required Creating, updating, and following up on support tickets You will be required to give customers Technical advice and support (Full training will be provided) Skills & Qualifications Strong written and verbal communication skills Ability to adapt and learn quickly Confident PC skills, including use of Word, Excel, and email Good organisational and time management skills Details: Monday-Friday Office based with ability to work from home 2 days a week after probation. Free parking on site Fantastic benefits offered Potential to earn extra with a structured plan and support from your...