A renowned, established name in the industry, our client are a large Financial organisation - one with proven, established pedigree. Empowering finance professionals and redefining financial performance, our client's influential enterprise benefits small and large businesses with the range of award-winning services they offer. They're now looking to bring on board Junior Account Managers. Your primary function will be handling existing accounts and cross selling, with some new business development involved also. This is an amazing opportunity for any graduate looking to excel in the business world and establish a lucrative and rewarding career. Package: Competitive basic salary of £28k Y1 OTE of up to higher! Excellent scope for progression and professional development- there will be opportunity to move into a more senior role as your knowledge of the company widens On-going training and mentorship Team socials in a friendly, inclusive environment Lucrative bonus and...

Trainee Account Manager Our client brings businesses together with communications tech in new and unexpected ways, making their clients more accessible, more productive and more profitable. Working primarily with mid to large-sized UK enterprises, they're recognised leaders within their space. In the last year they've experienced an exciting period of growth and have doubled in size, creating lots of opportunities! You'll join a team where there is a great scope for progression, from Trainee to Senior Account Manager and perhaps even a business leader with us in the future! Trainee Account Manager Package: A competitive basic salary of £28k Y1 OTE of higher! Comprehensive support and training - both internal and external Excellent scope for progression, earning potential, professional and personal development Regular socials in a welcoming, inclusive atmosphere and regular charity events Incentive company holidays in the snow and sun! Lucrative incentive and bonus...

Online Live Chat Agent Location: Kent (Hybrid - 2 days in the office, 3 days working from home) Salary: 26,200 per annum Please only apply if you are based in Kent. Are you a confident communicator with a passion for delivering exceptional customer service? Do you enjoy helping people, solving problems, and working in a fast-paced environment? We are currently recruiting for an Online Live Chat Agent to join our client's growing customer support team. This is a fantastic opportunity to join a modern, customer-focused business offering a hybrid working arrangement and a supportive team environment. As the first point of contact for customers, you will play a key role in delivering a positive customer experience, responding to enquiries via live chat and email, and ensuring issues are resolved efficiently and professionally. What You'll Be Doing: Responding to customer enquiries via live chat and email in a timely and professional manner Providing accurate...

Account Manager Location: Edenbridge, Kent Contract Type: Permanent, Office Based - Monday - Friday 9-5.30pm. Salary: competitive + Annual Profit Bonus. Excellent Benefits - 24 days holiday + Bank Holidays, Xmas Close, Health Insurance, Pension, Income Protection, DIS, Social and team events, Career opportunities, Parking. Are you ready to take your career to the next level in a vibrant and growing sector? As an Account Manager, your primary focus will be on retaining and nurturing strong relationships with existing clients. You will play an essential role in supporting our Sales and New Business teams while ensuring that client requirements are met with efficiency and accuracy. The successful candidate for this role will have natural customer service & personal skills, a professional attitude, strong organisational skills, and be looking to develop a career within this thriving business. The Primary focus of this role is the Retention and Strong Relationship...

Are you an experienced Receptionist/Secretary seeking a new Permanent position in Ashford? If so, we have the most perfect opportunity for you. Your next Employer is a well-established, modern, corporate, and professional company, who truly value their employees. Please find all the details below: Job Title: Receptionist/Secretary Location: Ashford, Kent. This position is office based Salary: 28,000 - 35,000 DOE Hours: Monday - Friday, 8:30am - 5pm Benefits: 20 days + Bank holidays, free parking, expenses paid for company trips, BBQ's in the summer Your key responsibilities would be: Welcoming visitors and providing a professional first impression Handling incoming calls and emails via the switchboard Coordinating meeting room bookings and visitor arrangements Supporting colleagues with administrative tasks including correspondence and billing Shared responsibility for timesheet management and control You'll be the ideal...

Internal Account Manager Location: Edenbridge Industry: Manufacturing & Production Contract Type: Permanent, Office Based - Monday - Friday 9-5.30pm. Salary: competitive + Annual Profit Bonus. Excellent Benefits - 24 days holiday + Bank Holidays, Xmas Close, Health Insurance, Pension, Income Protection, DIS, Social and team events, Career opportunities, Parking. Are you ready to take your career to the next level in a vibrant and growing sector? As an Internal Account Manager, your primary focus will be on retaining and nurturing strong relationships with existing clients. You will play an essential role in supporting our Sales and New Business teams while ensuring that client requirements are met with efficiency and accuracy. The Primary focus of this role is the Retention and Strong Relationship Management of Customers. Why Join This Company? Be part of a vibrant, supportive working culture that emphasises teamwork and camaraderie. Enjoy a modern...

Customer Service Advisor - European Language Speaker Maidstone (Hybrid) £26,500 per annum We are currently recruiting for a Customer Service Advisor fluent in a European language to join our growing team based in Maidstone. The Role This is a hybrid position , with: 1 day per week in the office (Maidstone) 4 days working from home You will be responsible for delivering excellent customer service to our European clients, handling queries, resolving issues, and ensuring a positive customer experience. Key Responsibilities Respond to customer enquiries via phone, email, and chat Provide support in your native/target European language and English Resolve customer issues efficiently and professionally Maintain accurate records of interactions Work collaboratively with internal teams Requirements Fluency in English + one European language (e.g. French, German, Spanish, Italian, Dutch, etc.) Previous customer service experience (preferred) Strong...

Job Title: Customer Service Manager Location: Kings Hill, Kent Salary: £35,000 per annum Job Type: Permanent, Full-Time Customer Service Manager - Kings Hill - £35,000 We are seeking an experienced and motivated Customer Service Manager to join a well-established organisation based in Kings Hill. This is an excellent opportunity for a customer-focused leader to manage and develop a team of 8-10, ensuring the delivery of exceptional service standards and operational excellence. The successful candidate will be responsible for driving team performance, enhancing customer satisfaction, and creating a positive and engaging working environment. Key Responsibilities Lead, motivate, and develop a team of 8-10. Monitor individual and team performance against agreed KPIs and service standards. Conduct regular one-to-one meetings, performance reviews, and coaching sessions. Manage team rotas, resource planning, and workload allocation. Handle and resolve escalated customer...

Account Manager (Customer Service Representatives European Hospitality ) Location : Hythe Salary : £35,000 - £40,000 basic + commission (OTE approx. £6,000) Permanent role, Full-time Benefits: • Competitive salary • Permanent role • Supportive team environment • Opportunities for growth and development About the Role: We are recruiting confidentially on behalf of our client for a motivated and dynamic Account Manager Executive. This role combines customer service and sales support responsibilities, focusing on managing enquiries, promoting products and services, generating leads, and providing timely support to the sales team. You will play a key role in maintaining strong customer relationships and contributing to revenue growth. Responsibilities: Act as the first point of contact for customer queries via phone and email Provide timely and professional support to resolve issues or escalate where necessary Take...

Customer Service Specialist Sittingbourne £26,000 - £27,000 This is a fantastic opportunity to join a growing and innovative company within the beauty industry, working with a well-established beauty brand that is passionate about delivering exceptional customer experiences. Key Responsibilities: Engage with customers via phone, email, and live chat to resolve enquiries and provide outstanding support Process orders, returns, and product-related queries efficiently and accurately Maintain detailed records of customer interactions and feedback within internal systems Collaborate with internal teams to ensure a seamless customer journey Address customer concerns professionally, providing timely resolutions and building strong customer relationships Support customers with product information and advice, ensuring a positive brand experience Qualifications: Previous experience in a customer service role Excellent communication and interpersonal skills...

Customer Service Specialist Sittingbourne 26,000 - 27,000 This is a fantastic opportunity to join a growing and innovative company within the beauty industry, working with a well-established beauty brand that is passionate about delivering exceptional customer experiences. Key Responsibilities: Engage with customers via phone, email, and live chat to resolve enquiries and provide outstanding support Process orders, returns, and product-related queries efficiently and accurately Maintain detailed records of customer interactions and feedback within internal systems Collaborate with internal teams to ensure a seamless customer journey Address customer concerns professionally, providing timely resolutions and building strong customer relationships Support customers with product information and advice, ensuring a positive brand experience Qualifications: Previous experience in a customer service role Excellent communication and interpersonal skills...

Are you fluent in French and English? Do you have exceptional Customer service skills? If so, we have the ideal Permanent position for you. As a French speaking Customer Care Representative, you will be at the heart of building strong customer relationships enabling you to bring the voice of the customer to the site and ensuring that assigned customers' requirements are met in the most efficient and cost-effective way. Job Title: French Customer Care Representative Location: Ashford, free parking Salary: Excellent - please call us on (phone number removed) to discuss. Hours: Monday - Friday 9am - 5:15pm, with flexibility required to occasionally start earlier/finish later Hybrid: Yes, 4 days office based and 1 day a week working from home, after successful completion of training period Company benefits: 25 days annual leave + Bank holidays Profit Sharing Plan Bonus Company Pension Employee Assistance Programme Life Assurance and...

Summary: Are you seeking a team that shares your passion for providing excellent customer service? Are you a determined individual? Do you enjoy setting goals for yourself? If so, this is a chance you won't want to pass up This is a critical position within our fast-paced, friendly, and award-winning Customer Service team. You understand your customer's point of view and make them feel important. Your warmth, passion, and commitment will assist us in getting it right the first time for our customers. No two days are the same. You'll help customers with water bills, refunds, payment plans, and occupant changes. You'll also be helpful if they have problems with their water supply. You enjoy working towards targets, love problem solving, and take satisfaction in delivering the best solutions possible. The salary is £25,948.87. We also offer bonuses for meeting targets. You can earn an extra £3,000 on average and up to £6,300 in total. Monday through Friday, 08:00 - 19:00, and...

Summary: Do you want to jump-start your career while earning a well-regarded qualification? Do you have a strong desire to help others? Do you want to be a part of an award-winning team with a meaningful purpose? Then do not pass up this opportunity We have regular apprenticeship intakes with a guaranteed, permanent position on successful completion. As a Customer Service Apprentice, you will use your entire passion, drive, and willingness to give great service. And with so much variation, you can be sure that no two days will ever be the same. You'll aid with billing inquiries, providing refunds, and setting up payment plans, as well as resolving water supply concerns including leaks and other problems. The Institute of Customer Service has given our Customer Service team the distinction grade. We are one of just 18 organisations in the country to get this coveted honour. As a result, you'll be joining a team that provides their all. This is a structured 24-month...

Customer Service Advisor - European Language Speaker Maidstone (Hybrid) 26,500 per annum We are currently recruiting for a Customer Service Advisor fluent in a European language to join our growing team based in Maidstone. The Role This is a hybrid position , with: 1 day per week in the office (Maidstone) 4 days working from home You will be responsible for delivering excellent customer service to our European clients, handling queries, resolving issues, and ensuring a positive customer experience. Key Responsibilities Respond to customer enquiries via phone, email, and chat Provide support in your native/target European language and English Resolve customer issues efficiently and professionally Maintain accurate records of interactions Work collaboratively with internal teams Requirements Fluency in English + one European language (e.g. French, German, Spanish, Italian, Dutch, etc.) Previous customer service experience (preferred)...