Huntress - Maidstone
Maidstone, UK
Customer Service Advisor Location: Maidstone (Hybrid - 1 day per week in the office) Salary: 26,500 per annum Job Type: Full-time, Permanent About the Role We're looking for a friendly and proactive Customer Service Advisor to join our growing team. This is a fantastic opportunity for someone who enjoys helping people, resolving queries, and delivering excellent customer experiences. Working in a hybrid environment, you'll primarily work from home with one day per week in our Maidstone office, giving you the perfect balance of flexibility and collaboration. Key Responsibilities Handle incoming customer enquiries via phone, email, and chat Provide accurate information and resolve issues efficiently Deliver a high standard of customer service at all times Maintain and update customer records within internal systems Work collaboratively with colleagues to ensure customer satisfaction Identify and escalate complex issues where necessary What We're...
