Job Title : IT Helpdesk Analyst (German Speaking) Location : Edinburgh Sighthill North OR Leeds Wellington Place Hourly Pay Rate : 18.25 Start Date : December 1st, 2026 Contract : Temporary position, 6 months with potential for progression. Hybrid Working : 2 days per week working from the office, 3 days working from home. Training Period : During the first 3 months, all training will be delivered from the office. Candidates must be able to attend the office full-time throughout this period before moving to the hybrid working pattern. Shift Pattern: Our shifts operate between 7:00am and 7:00pm, Monday to Friday . The current rota consists of 4 weeks of early shifts (finishing between 2:30pm and 5:30pm ) followed by 1 week of later shifts (finishing between 6:00pm and 7:00pm ). You will receive your shift schedule at least 4 weeks in advance , giving you plenty of time to plan ahead. Please note: The role also includes working 1 Saturday in every 5 ,...

We're working with a specialist data and technology agency to find an Account Manager who enjoys both client relationships and hands-on delivery. This is not a traditional account role focused mainly on relationship management and upselling. You'll own day-to-day client relationships while also managing projects, coordinating technical and analytical teams, tracking budgets and keeping delivery on track. What you'll be doing As an Account Manager, you'll manage multiple client relationships and become a key point of contact across a varied portfolio. Projects can include CRM and platform work, data and insight projects, technology implementations, ongoing retainers and smaller consultancy projects. You'll turn client requirements into clear briefs, coordinate internal teams and manage delivery from kick-off through to completion. You'll maintain project plans, timelines, risks and dependencies, oversee scope and change control, and coordinate specialist teams to make sure...

Lead Sample Reception in a World Class Laboratory Join Tetra Tech as Sample Reception Supervisor at our Bedford laboratory and play a pivotal role in delivering high quality analytical services to international clients. Purpose and scope of the role: This permanent, full time position (fixed shift 14:00-22:00) leads a team of Sample Reception Officers responsible for receiving, logging and storing samples, ensuring accurate client requirements and maintaining sample reception areas. You will operate within Tetra Tech's state of the art Bedford facility, part of a laboratory group that includes Manchester, serving agrochemical, environmental and food safety markets. The role supports projects ranging from routine monitoring to complex remediation programmes and interfaces daily with Analysts, Chemists, Technicians, Logistics and Project Coordination teams. Typical deliverables include accurate LIMS records, timely sample throughput, KPI reporting and contribution...

Location: Belfast, United Kingdom Thales is a global technology leader with more than 83,000 employees on five continents. With over 7,500 people in the UK, operating across defence, space, aerospace, and digital security, we help build a future we can all trust. Thales supports the security and stability of our nation by providing extraordinary technology to our customers, as well as delivering social value to the UK with our products and services. Thales technology makes it possible for two thirds of planes to take off and land safely. Thales also protects 80% of the world’s payment card transactions and is Europe’s number one supplier of defence electronics. Beyond that our people have made London’s Jubilee and Northern Lines 20% more efficient and have delivered more than 300 air defence radars in 26 countries. We are a leading name in our markets and a diverse, constantly evolving organisation. Join us. We are currently looking to recruit an End User Support...

The Opportunity -Are you an experienced National Account Manager who has broad FMCG food sales experience? -Would you like to work for an award-winning family-owned British organic grower, miller and food producer? -Are you looking for job security, a competitive annual salary and a full company benefits package, to include a 20% sales bonus and car allowance? If the answer is yes, we would be keen to hear from you so please read on for further information and get in touch now! Our Client is an award-winning family-owned British organic grower, miller and food producer based in Berkshire, who are also the UK s number one organic flour brand dedicated to crafting only the best from sustainably grown ingredients. We are now supporting them in trying to recruit a talented National Account Manager (Wholesale, Convenience & eCommerce), who has broad FMCG food sales experience. Reporting to their Head of Sales, you will be responsible for managing and growing key...

Job Title : IT Helpdesk Analyst (German Speaking) Location : Edinburgh Sighthill North OR Leeds Wellington Place Hourly Pay Rate : 18.25 Start Date : December 1st, 2026 Contract : Temporary position, 6 months with potential for progression. Working Hours : You'll work 35 hours per week across Monday to Friday, with shift rotations between 7:00am and 7:00pm. Hybrid Working : 2 days per week working from the office, 3 days working from home. Training Period : During the first 3 months, all training will be delivered from the office. Candidates must be able to attend the office full-time throughout this period before moving to the hybrid working pattern. Join Lloyds Banking Group! Lloyds Banking Group is looking for a fluent German and English speaker to join their IT Helpdesk team, supporting colleagues across multiple locations, including Amsterdam and Luxembourg. This is an excellent opportunity for someone with strong customer service skills, an interest in...

Job Title : IT Helpdesk Analyst (German Speaking) Location : Edinburgh Sighthill North OR Leeds Wellington Place Hourly Pay Rate : £18.25 Start Date : December 1, 2026 Contract : Temporary position, 6 months with potential for progression. Working Hours : You'll work 35 hours per week across Monday to Friday, with shift rotations between 7:00am and 7:00pm. Hybrid Working : 2 days per week working from the office, 3 days working from home. Training Period : During the first 3 months, all training will be delivered from the office. Candidates must be able to attend the office full-time throughout this period before moving to the hybrid working pattern. Join Lloyds Banking Group! Lloyds Banking Group is looking for a fluent German and English speaker to join their IT Helpdesk team, supporting colleagues across multiple locations, including Amsterdam and Luxembourg. This is an excellent opportunity for someone with strong customer service skills, an...

The Customer Service Associate is responsible for providing service to inbound customer inquiries that are service-related by providing information and solutions as well as troubleshooting. This role also is responsible for sales of inbound accounts through inbound communication channels. They receive telephone calls/email/chat to handle all aspects of sales, including price quotations, product and licensing information, solicitation, negotiation, and problem resolution. Collaborates with sales team by providing administrative assistance and general support. The Customer Service Associate use various computer systems to enter and track invoices as well as customer and sales data. This position is key in growing customer relationships and vital to our team.   Who You Are: You are eager to get your foot in the door and embrace the fast-paced buzz of the media world. Working for a global leader in digital content, supporting successful sales teams excites you and you thrive...

Account Manager - Simulation & Technology 48,000 basic + bonus Company car choice Private Medical Pension 25 days holiday Location: Didcot - Hybrid Travel: UK-wide, with occasional European travel We are working with an innovative technology business specialising in simulation software, digital twins and synthetic training solutions used across the aerospace, defence and space sectors. Due to continued growth, they are looking to appoint an Account Manager to join their commercial team. This is a newly created position offering the opportunity to develop emerging accounts and take ownership of an increasing portfolio over time. The Role You will initially manage a portfolio of accounts, developing existing relationships while identifying opportunities to generate new business. As you become established, you will take responsibility for additional accounts and play an increasingly important role within the commercial team. You will be working with sophisticated...

Product Support Analyst Join a fast-growing SaaS business helping organisations strengthen their cyber security awareness through smart technology, training and analytics. You'll play a key role in delivering a brilliant customer experience, solving technical issues and supporting a product used by a rapidly growing customer base. A note to applicants, they are also open to considering this role on a part time basis so if you are considering this, please feel free to apply and message Hannah Clarke directly informing of the interest in this role on a part time basis. Role Overview: Location: Leeds/Hybrid. 2-3 days per week in the office. Package: £26,000-£28,000 depending on experience Industry: Cyber Security / SaaS What You'll Be Doing: Act as the first point of contact for customers needing product support across phone and email. Diagnose and resolve technical queries quickly, with a strong focus on achieving high first-line...

Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, driving real transformation change within our clients.  We use proven technology, specialist teams and domain expertise to build solid technical foundations across platforms, data and business applications.  We have a passion for using technology to solve business problems, working in partnership with our clients to help in achieving their goals. The Service Desk Analyst provides high-quality technical support to customers across Sword’s Managed Services environments. The role is responsible for taking ownership of assigned Incidents and Requests, investigating issues, resolving them where possible and ensuring they are escalated appropriately when they cannot be resolved within the Service Desk. The role combines technical support with strong service discipline and customer awareness. Service Desk Analysts are expected to take pride in the quality of their work,...

Are you an experienced Customer Service, Sales Support or Account Coordinator who enjoys building strong relationships with customers and taking ownership of key accounts? I'm working with a successful and established business in Leeds that is looking for a proactive and highly organised Key Account & Customer Support Executive to join its team. This is a fantastic opportunity for someone who enjoys being the person customers can rely on, while also working closely with internal teams to ensure orders, queries and issues are handled smoothly from start to finish. The role would particularly suit someone who has experience working with large retail or commercial Key Accounts , enjoys building professional relationships and has excellent attention to detail. Leeds 28,000 + 10% quarterly bonus Hybrid after training The role Take ownership of customer enquiries across email, telephone and social media , ensuring queries are dealt with promptly and professionally....

Astute's Power team is partnering with a leading Energy from Waste company to recruit an Account Manager for its servicing division for a hybrid role, working from home with travel to UK sites as required. The Account Manager role comes with a starting salary of up to 75,000 + car allowance + benefits. If you are degree qualified, with experience in service sales and project management, ideally within the Energy from Waste industry, then submit your CV to apply today. Responsibilities and duties of the Account Manager role Reporting to the Group Lead Account Manager you will: Develop and maintain strong relationships with assigned customers, acting as the primary point of contact for service-related activities. Drive sales across mechanical retrofit projects, MRO services, spare parts and digital service solutions, identifying opportunities to increase customer share-of-wallet. Identify and develop new business opportunities through customer visits, presentations,...

Part Time Customer Service Representative! Are you passionate about providing exceptional customer service? Do you thrive in a dynamic environment where your attention to detail truly matters? If so, we have the perfect opportunity for you! Position: Customer Service Representative Location: Newbury, West Berkshire Contract Type: Temporary Hourly Rate: 14.50 Working Pattern: Part Time (17.5 hours/week - 3.5 hours Wednesdays, 7 hours Thursdays and 7 hours Fridays Start Date: Immediate Duration: Temporary Ongoing Why Join Us? Our client is seeking a dedicated Customer Service Representative to ensure that every customer interaction is seamless and satisfying. Located conveniently in Newbury, this role is ideal for those looking for a part-time position. Key Responsibilities: As a Lead Customer Service Representative, you will play a vital role in managing day-to-day activities related to customer service, with a focus on accuracy and efficiency. Your...

Key Account Manager (Semiconductors OR Refrigeration & HVAC) Salary: 60,000 - 70,000 (Dependent on experience) Location: Home-based (UK-wide coverage / nationwide client visits) Employment Type: Full-time, Permanent About the Role Are you a strategic sales professional with a solid engineering backbone? We are looking for a high-calibre Key Account Manager to champion and grow our most valuable client relationships. We operate at the cutting edge of technical solutions, and we are looking for a specialist who brings deep expertise in either Semiconductors OR Refrigeration & Air Conditioning (HVAC) . This is a remote, work-from-home position, but it isn't a desk-bound role. You will have the autonomy to manage your own diary as you travel across the UK to meet clients face-to-face, understand their technical challenges, and deliver high-value solutions. What You'll Be Doing Nurturing Key Accounts: Serve as the primary, trusted point of...

The Role As an Account Manager in the Corporate Accounts team, you will be responsible for the overall growth of revenue from existing customer accounts. You will be required to drive cross-selling and up-selling activity within the portfolio, whilst minimising revenue churn across all accounts under your management. Acting as the main point of contact for customers through all growth-related conversations and activities, you will be accountable for ensuring excellent customer experience across the end-to-end lead to order process, coordinating inputs from other teams and functions as required. Key Responsibilities Drive revenue growth across accounts under management through cross-selling of the portfolio Reduce revenue churn in accounts under management Operate with a CX first mindset, putting customer outcomes at the heart of how you operate Work closely with the Head of Corporate Accounts and Sales Engineering on account development plans Collaborate with...

About Ricoh A global leader in digital services, recognised for innovation, sustainability and a people-first culture. We feature in the Gartner Magic Quadrant , are listed in the Global 100 Most Sustainable Companies , and have been named one of Forbes' World's Best Employers 2025 . At Ricoh, we believe people do their best work when they feel valued and supported. We create inclusive workplaces where you can grow, contribute, and make a positive impact while helping to build a more sustainable future. Find your place. Transform your future Our purpose is centred on understanding and improving how people work. By focusing on real working experiences, we support individuals to develop their skills, realise their potential and do work that feels meaningful. People transform when they Love What They Do This belief sits at the heart of The Ricoh Promise. It guides how we recruit, how we support our people, and how we work together every day, creating...

Are you a Customer Service Champion with excellent communication skills? Are you passionate about delivering exceptional service and solving customer's problems? Our client, a fast-growing organisation in Guildford, is seeking two Customer Service Advisors to join their team. This is an exciting opportunity to be part of a dynamic and customer-focused organisation. What's in it for you? A great place to work with a fun and supportive environment Hybrid role with free parking in Guildford Full-time working hours (9am - 5.30pm) Opportunity to make a positive impact and be a Brand Ambassador for the organisation A rewarding salary of 27,999.16 per annum Responsibilities: Manage incoming contacts from customers, demonstrating empathy, patience, and accuracy Identify and assess customers' needs to ensure satisfaction Provide accurate and complete information using the appropriate tools Maintain detailed records of customer interactions and process...

Support Agent Location: Newcastle upon Tyne - Quorum Business Park Salary: 27,000 Contract: Permanent, Full Time Working Hours: Monday-Thursday: 08:30-17:00 or 09:00-17:30 Friday: 08:30-17:00 The Role We're looking for a Support Agent to join our team and act as the first point of contact for customers experiencing IT-related issues. You'll provide friendly, professional and timely technical support, helping users resolve software issues and service requests as quickly as possible. Where an issue is more complex, you'll make sure it is escalated to the appropriate team while continuing to take ownership of the customer experience. The role would suit someone with good technical troubleshooting skills who enjoys helping people, solving problems and working in a customer-focused environment. What You'll Be Doing Provide first-line technical support to customers by phone and email. Log, investigate and resolve IT incidents and service requests....

Full Job Description A Customer Service Executive local to Cheltenham is required to provide responsive and professional support to customers and approved installation partners within a fast-growing renewable energy technology business near Cheltenham. Reporting to the Customer Service Manager the Customer Service Executive will manage enquiries across telephone, email and digital channels while taking ownership of each case through to resolution. The role will operate within a developing one-stop service model that brings together customer support, installer assistance and access to accurate product information. You will use CRM and customer service technology to maintain clear records, improve response times and deliver a consistent experience as the business grows across the UK and Europe. This position would suit a proactive and personable customer service professional who enjoys solving problems, learning technical products and making life easier for customers. Key...