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Customer Service business development manager Merseyside
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Acorn Insurance Ltd
23 Feb, 2026
Permanent
Customer Service Claims Handler
Acorn Insurance Ltd Liverpool, UK
Job Title: Customer Service Claims Handler Location: Liverpool Salary: 25,877 to 32,702 Plus up a performance related bonus of 1500 per year, 375 paid quarterly, eligible for consideration after successful completion of probation Job Type: Permanent, Full Time Working Hours: 37.5 hours a week. Monday to Friday 9:00am to 5:30pm In the role of Claims handler, you will effectively manage a portfolio of motor claims encompassing property damage and accident damage from infancy through to settlement. You will also ensure indemnity spend is minimised by commercial decision making. What you will be doing: Accountability for own performance against set objectives. Validate all claims for indemnity and fraud. Proactive and correct assessment of liability. Accurate quantum assessment of claims presented using the relevant tools available to assist. Application of accurate reserves in line with company guidelines. Adherence to best practice and key strategies....
Charles Francis Cooper
23 Feb, 2026
Permanent
Customer Service Executive
Charles Francis Cooper Liverpool, UK
Customer Service Executive Based in Liverpool - office based Our client specialises in exclusive tickets, premium hospitality and match breaks, for the world s most sought after shows and events. We re an Official Ticket Agent for: Liverpool FC, Manchester United, Tottenham, Leeds United, Wembley Stadium, The O2 London, Co-Op Live and Aintree Races. We offer every solution to meet personal and/or corporate business needs, with over 23 years of unrivalled experience. We are currently seeking a highly organised and motivated Customer Services Executive who will be responsible for all inbound Customer Services enquiries, and managing updates to bookings from start to finish, including keeping our systems and our hotel partners up to date. You ll be using a variety of communication channels (phone, email, online chat, WhatsApp) ensuring a high level of customer service and efficiency are delivered at all times and maximising all opportunities to convert further...
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