Capita Pension Solutions are looking for Customer Service Representatives to join our established team on a permanent basis. Our Pensions team deals with incoming calls from a wide range of members and their beneficiaries regarding their pension. You’ll be part of a specialist and knowledgeable team supporting with various pension enquiries. Expect a wide variety of calls - it’s never a boring day here! This role will be based at our Liverpool office (Chapel Street), working 37.5 hours per week, Monday to Friday, with shift patterns between the core hours of 8am and 6pm. There are no evenings or weekends, and the salary is £25,155 per annum. Start date will be 18th May 2026. If you’re the type of person who loves to support others and has call centre experience, then this could be the ideal role for you! Job title: Customer Service Representatives - Start Date 18th May 2026 Job Description: What you’ll be doing: Taking a high volume of inbound calls...

Join Our Team as a Customer Service Representative! Location: Knowsley Salary: 12.71 - 12.82 per hour Hours: Full-time (9am-5:30pm) or Part-time (9am-2pm) Duration: 3 months Are you a people person with a passion for customer service? Do you thrive in a fast paced environment where your contributions truly matter? If so, we want you to be a part of our dynamic team as a Customer Service Representative! Key Duties and Responsibilities: In this role, you will play a vital part in supporting our sales process. Your key responsibilities will include: Tracking & Reporting: - Log all calls and customer interactions in our CRM system or Excel - Provide feedback on lead quality and customer responses - Meet or exceed daily/weekly call and conversion targets Collaboration: - Work closely with the Sales Teams to share generated leads - Communicate customer insights to enhance outreach strategies Order Processing Management: - Accurately input new orders...

Customer Service Administrator Location: Speke, (L24), Liverpool / Hybrid after probation Salary: 27,256 Contract: Full time, Permanent Hours: Monday to Friday, 8am-4pm & 10am-6pm My client is looking to recruit a Customer Service Administrator to work out of their main office in South Liverpool. The job will initially be office based but will then offer the opportunity to work from home on a hybrid basis after 3 months. The main purpose of your role is to manage sales orders from receipt to delivery whilst ensuring excellent customer service is delivered at all times. Key duties will include: handling customer queries, managing order processing, liaising with Sales Managers and communicating with other internal departments. You will also be expected to complete any other ad-hoc administration tasks as well as building relationships and keeping up to date with any new product information. The salary for this role is 27,256 per annum. Job...