Mid-Market Account Manager Manchester - 3 days onsite/ Hybrid 30,000 - 32,000 basic + uncapped OTE We're looking for a driven Mid-Market Account Manager to join a growing Manchester based team, working with a broad portfolio of solutions across cyber security, connectivity, cloud, and communications. The Role You'll manage and grow a portfolio of mid-market clients, focusing on building strong relationships and driving revenue through upsell and cross-sell opportunities. Key responsibilities include: Managing and developing a portfolio of mid-market accounts Identifying and converting upsell and cross-sell opportunities Acting as the main point of contact for your clients Delivering regular account reviews and strategic planning sessions Negotiating contracts and closing deals Collaborating with internal teams to ensure seamless service delivery Maintaining accurate pipeline and account data within CRM systems Skills required Proven experience in account...

Reporting line: David Bartoli (Sales Director) Office location: The Ministry, London SE1 Hybrid working : 2-3 days a week UP3 is a fast-growing ServiceNow boutique consultancy working with complex, regulated enterprise organisations across public sector, CNI, transport, defence, and legal. We re looking for an Account Manager to own a portfolio of enterprise customers and drive YoY growth through strategic expansion, not volume selling. This isn t a renewals-only role. You ll be accountable for shaping and closing expansion opportunities, helping UP3 build predictable growth while ensuring customers secure more value from ServiceNow through the right mix of delivery, managed services and adoption. You ll work fairly autonomously, building long-term account plans, developing strong relationships at all levels, and acting as the voice of the customer internally, bringing first-class sales discipline and deal ownership: strong documentation and process, a clear view of why...