Annual salary: up to £30,962.61 Customer Service Team Leader Location: Manchester - Ardwick (M12) - fully office based with no regular hybrid working Contract: Full Time, 12-month fixed term contract Hours - 40 hours per week Week 1: Monday-Friday, 15:30-00:00 (weekend off) Week 2: Monday-Wednesday, Saturday-Sunday Weekday shifts: 15:30-00:00 Weekend shifts: 08:00-16:30 or 15:30-00:00 Salary - £30,962.61 per annum About the Role We are currently recruiting for a Customer Services Team Leader to join our team in Manchester. This is a key leadership role within a fast-paced, customer-focused environment, supporting the delivery of services across a range of Local and Central Government contracts. You will lead and motivate a team of Customer Service Agents, ensuring they provide high-quality support on matters such as repairs, rents, tenancies, antisocial behaviour and transport. Many of our customers are vulnerable, so compassion,...