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Customer Service behavior support worker West Midlands
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21 Oct, 2026
Permanent
Customer Service Advisor
Everywhen, part of the Ardonagh Group Brierley Hill, UK
Location: Footman James- Waterfront Business Park, Brierley Hill Salary: £25,030 + generous quarterly bonus (OTE up to £29,030) Hours: Full-time on a rota basis between 9am-6pm, plus one Saturday in every three (Time given back in lieu) Why You'll Love It: ? Full training and ongoing support ? Flexible working that fits around your life ? Hybrid working after successful 4-month probation ? Career growth + industry qualifications (CII or ACII) ? 26 days holiday + 8 bank holidays (increasing with service) ? Work with Everywhen (formerly Towergate & Ardonagh), the UK's largest independent insurance broker What You'll Be Doing: Handling inbound and outbound calls in a busy contact centre environment Supporting customers with existing business quotes, supporting sales alongisde general inquires you will also deal with motor insurance queries Delivering a highly customer-focused service every time Balancing sales, retention, and productivity targets...
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