Location: Footman James- Waterfront Business Park, Brierley Hill Salary: £25,030 + generous quarterly bonus (OTE up to £29,030) Hours: Full-time on a rota basis between 9am-6pm, plus one Saturday in every three (Time given back in lieu) Why You'll Love It: ? Full training and ongoing support ? Flexible working that fits around your life ? Hybrid working after successful 4-month probation ? Career growth + industry qualifications (CII or ACII) ? 26 days holiday + 8 bank holidays (increasing with service) ? Work with Everywhen (formerly Towergate & Ardonagh), the UK's largest independent insurance broker What You'll Be Doing: Handling inbound and outbound calls in a busy contact centre environment Supporting customers with existing business quotes, supporting sales alongisde general inquires you will also deal with motor insurance queries Delivering a highly customer-focused service every time Balancing sales, retention, and productivity targets...

PPC & SEO Account Executive Hybrid Working Minimum 2 Days Office-Based Mon & Wed Up to £37,000 per annum Full-Time, 37 Hours per Week We are looking for a PPC & SEO Account Executive to join our clients growing marketing team. This is an exciting opportunity for a commercially minded digital marketer who thrives on improving performance, uncovering opportunities, and staying ahead in the ever evolving world of search. Working closely with the Marketing Lead, you'll take ownership of day-to-day PPC and SEO activity, helping to drive visibility, traffic, conversions and ultimately product sales across Google, Amazon, Bing and emerging AI-powered search platforms. The successful candidate will have a solid understanding of both PPC and SEO and, importantly, how the two disciplines work together to influence customer purchasing behaviour and drive product sales. You'll be comfortable managing paid search campaigns, supporting organic growth strategies and...

About the Role Global Key Account Manager x2 Full -Time, Permanent UK with travel The Role: We're looking for TWO commercially driven Global Account Manager to lead and grow relationships with some of the world's most influential renewable energy companies. In this high-impact role, you'll be responsible for developing strategic customer partnerships, increasing share of wallet, securing long-term framework agreements, and identifying new opportunities across the James Fisher Renewables portfolio. Working closely with senior stakeholders and cross-functional teams across engineering, operations, tendering, finance, and leadership, you'll play a pivotal role in positioning James Fisher Renewables as the trusted independent technical partner of choice across the global offshore wind sector. What you'll be doing: • Own and grow a portfolio of strategic global accounts, driving profitable growth and increasing customer value. • Develop and deliver strategic...

Are you an experienced customer service leader who thrives on developing people, improving performance and building strong customer relationships? We're looking for a Team Leader - Tailored Care Operations ( Manager I, Commercial Customer Care) to lead a multifunctional team supporting our strategic, VIP and Tailored Care customers. You'll lead approximately 7-10 colleagues, ensuring our priority customers receive proactive, responsive and high-quality support. What will you do? You'll combine people leadership, customer relationship management and operational excellence, taking ownership of team performance and the experience we deliver to key customers. You will: Lead, coach and develop a high-performing team of Account Managers, Order Support Specialists and Senior Specialists. Build a culture focused on customer excellence, accountability and continuous improvement. Oversee support for strategic customers, including orders, projects, escalations and service...

Are you an experienced customer service leader who knows how to get the best from people while delivering an excellent customer experience? We're looking for a Team Leader - Customer Contact Operations ( Manager I, Commercial Customer Care) to lead a frontline customer contact team of around 15 colleagues, including two Senior Specialists. You'll oversee customer interactions across phone, email, chat and digital channels, ensuring customers receive a consistent, responsive and high-quality service. What will you do? You'll take ownership of the day-to-day performance of the team, balancing customer experience, productivity and employee engagement. Key responsibilities include: Lead, coach and develop a high-performing customer contact team. Deliver against service levels, productivity, quality and customer experience targets. Manage workload and resources to meet changing customer demand. Coach colleagues, manage performance and support career development....

Are you an experienced customer service leader who knows how to get the best from people while delivering an excellent customer experience? We're looking for a Team Leader - Customer Contact Operations ( Manager I, Commercial Customer Care) to lead a frontline customer contact team of around 15 colleagues, including two Senior Specialists. You'll oversee customer interactions across phone, email, chat and digital channels, ensuring customers receive a consistent, responsive and high-quality service. What will you do? You'll take ownership of the day-to-day performance of the team, balancing customer experience, productivity and employee engagement. Key responsibilities include: Lead, coach and develop a high-performing customer contact team. Deliver against service levels, productivity, quality and customer experience targets. Manage workload and resources to meet changing customer demand. Coach colleagues, manage performance and support career development....

Contact Centre Advisor Location: While this role is hybrid (% based at our Bournemouth Hub and the rest from home), you ll initially be office-based until you ve successfully completed your probation period. Salary: £28,500 per annum Hours per week: 37.5 & 30 If you re looking for a role where no two days are the same, where you can grow, learn, and be part of something meaningful, then our Contact Centre could be the perfect launchpad for your career in housing. This is far more than answering a phone - it s about helping people, problem solving, supporting communities, and being part of a team that cares. We have the following opportunities available; x 3 Permanent, Full Time (37.5 hours per week) x 1 Permanent, Part Time (30 hours per week, Mon, Wed, Thurs and Fri) Why you ll love working with us A varied, exciting role Fast paced, challenging and rewarding A supportive, friendly team culture A place where your development truly matters Huge...

Customer Service Advisor Location: Trax Park, Doncaster Hours: Full time, 37 hours per week Salary: 27,715, plus 33 days holiday (including bank holidays), pension, life assurance, employee assistance programme, wellbeing support, and flexible benefits including cycle to work scheme About the Role We're looking for a Customer Service Advisor to join our team in Doncaster. In this key role, you'll be the first point of contact for a portfolio of our Customer Accounts, helping to resolve queries, process orders, and ensure we're delivering exceptional service. If you enjoy problem-solving, working in a collaborative environment, and making a real impact on the customer experience, this role is for you. As part of your key responsibilities, you'll: Act as the first point of contact for a portfolio of Customer Accounts, resolving queries and building strong customer relationships Handle pricing, delivery information, and order processing from end to end...

PPC & SEO Account Executive Hybrid Working Minimum 2 Days Office-Based Mon & Wed £32,000 - £37,000 per annum Full-Time, 37 Hours per Week Are you passionate about paid and organic search? Do you enjoy analysing data, testing new ideas and driving measurable results? We are looking for a PPC & SEO Account Executive to join our clients growing marketing team. This is an exciting opportunity for a commercially minded digital marketer who thrives on improving performance, uncovering opportunities, and staying ahead in the ever evolving world of search. Working closely with the Marketing Lead, you'll take ownership of day-to-day PPC and SEO activity, helping to drive visibility, traffic and conversions across Google, Bing and emerging AI-powered search platforms. What You'll Be Doing PPC Management Build, launch and optimise campaigns across multiple advertising platforms, including Google Ads, Facebook Ads, OpenAI Ads and Amazon Advertising...

Are you someone who thrives in the Insurance Industry ? We're on the hunt for an experienced Private Clients Account Executive skilled in High Net Worth to come and join our team in East Grinstead who will use their knowledge and experience of the Insurance Industry to build strong, trusted, and profitable client and customer relationships. Is a successful career within a growing business full of opportunity, where you will have flexibility and fun what you're looking for? Then please, read on What experience do our Account Executives need? It's essential that you have proven previous Personal Lines experience gained from within the Insurance Industry. The rest is all about you as a person; Experience with High Net Worth insurance is a must The ideal candidate would preferably have a minimum of 2 years experience Most important is your ability to bring your best self to work every day to give our clients the best possible experience...

Are you someone who thrives in the Insurance Industry ? We're on the hunt for an experienced Personal Lines Account Executive to come and join our team in Saffron Walden who will use their knowledge and experience of the Insurance Industry to build strong, trusted, and profitable client and customer relationships. Is a successful career within a growing business full of opportunity, where you will have flexibility and fun what you're looking for? Then please, read on What experience do our Account Executives need? It's essential that you have proven previous Personal Lines experience gained from within the Insurance Industry. The rest is all about you as a person; Most important is your ability to bring your best self to work every day to give our clients the best possible experience Next, we need you to be proactive, use your initiative and show us your entrepreneurial spirit to identify opportunities to grow our business Be driven to...

The Customer Service Associate is responsible for providing service to inbound customer inquiries that are service-related by providing information and solutions as well as troubleshooting. This role also is responsible for sales of inbound accounts through inbound communication channels. They receive telephone calls/email/chat to handle all aspects of sales, including price quotations, product and licensing information, solicitation, negotiation, and problem resolution. Collaborates with sales team by providing administrative assistance and general support. The Customer Service Associate use various computer systems to enter and track invoices as well as customer and sales data. This position is key in growing customer relationships and vital to our team.   Who You Are: You are eager to get your foot in the door and embrace the fast-paced buzz of the media world. Working for a global leader in digital content, supporting successful sales teams excites you and you thrive...