Adecco are recruiting for a Customer Service Assistant to join their clients team based in Newbury! Monday-Friday Office based (Newbury) 28,000- 29,000 depending on experience Key Responsibilities Deliver end-to-end customer service, managing customer expectations in a timely and accurate manner. Process B2C orders accurately and ensuring documentation is correctly attached within internal systems. Manage replacements and refunds within ERP and customer portals. Respond to customer enquiries through online portals within agreed SLAs. Maintain stock availability across systems and liaise with Supply Chain teams to replenish stock where required. Process RMA documentation. Complete weekly billing tasks accurately and on time. Work closely with third-party logistics partners to ensure timely deliveries, collect proof of delivery and upload to internal systems within required timeframes. Liaise with Sales teams to confirm pricing and discounts, sharing updates with...

Job title: Personal Assistant & Receptionist Location: Reading 5 days a week in the office (must be within 30 minute travel time) Salary: up to £35,000 per annum (DOE) Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program and many more. XMA is looking for a warm, professional and highly organised Personal Assistant & Receptionist to join our team at our Reading headquarters. This is a unique role combining front-of-house responsibility with high-level Executive support - ideal for someone who thrives in a fast-paced, people-focused environment. You ll be the welcoming face of XMA HQ and a trusted right-hand to a small group of senior Executives, helping everything run smoothly behind the scenes. Join XMA - a leading UK technology solutions company partnering with the biggest names in the industry....

Job title: IT Service Desk Team Lead Location: Head Office (Barrow-In-Furness) Are you ready to take the lead in delivering exceptional IT support? An exciting opportunity has arisen for a confident and experienced individual to join our client as the IT Service Desk Team Lead. At our organisation, we are committed to putting the community first and fostering a workplace where values align with genuine responsibility. We welcome applicants from diverse backgrounds and are dedicated to building an inclusive workforce. Key Responsibilities: Lead the Service Desk team to deliver a first-class support service that meets the needs of our colleagues. Manage team workload effectively, prioritising support requests to achieve SLA targets. Plan and oversee deskside support across the Head Office and branch network, ensuring efficient service delivery. Act as the first point of contact for colleagues seeking technical assistance, providing guidance and support....

Claims Contact Centre Agent Salary: 24,500 per annum Location : Reading Working Hours : This is a full-time role (35 hours per week) with flexible shift patterns: Early Shift: 8am - 4pm Mid Shift: 10am - 6pm Late Shift: 12pm - 8pm Are you a confident communicator with a passion for delivering exceptional customer service? Our client is seeking a dedicated Claims Contact Centre Agent to join their vibrant team! About the Role : As a Claims Contact Centre Agent, you'll be at the heart of our operations. Your primary responsibilities will include : Handling inbound and outbound calls related to claims. Engaging and communicating with a diverse range of customers and staff. Gathering information efficiently to assist in investigating claims. Performing administrative tasks to support the claims process and payment. What We're Looking For : Excellent Customer Service Skills: Ability to empathise and engage with customers. Strong Telephone...