Who we are We're Future, a global leader in specialist media. Our people bring our trusted brands to life, helping millions of people discover expert content that informs, inspires, and drives action. As a pioneering multiplatform media powerhouse, we provide expert content and technology that build valuable communities across all channels. As a proud part of Future's brand portfolio, Go.Compare is a passionate price comparison site finding customers savvy insurance deals. Based in our Cardiff office, we pride ourselves on being a fun and fair place to work. You'll join a team of experts partnering with trusted organisations and the Welsh Rugby Union. It's an exciting opportunity to help millions make informed financial choices. What you'll do Reporting to the Senior Customer Service Manager, you'll be the main point of contact between our business and our customers. You'll assist users as they complete their online comparisons and offer clarity on product information. Your...

Who we are We create trusted, expert content that helps millions of people discover more about the things they love, need and care about. From technology, gaming and entertainment to fashion, lifestyle, sport, finance and beyond, our specialist brands connect people with their passions every day. Across websites, magazines, newsletters, social channels and events, we bring expert content to audiences around the world. We combine our deep specialist knowledge with innovative technology and data to create engaging experiences, build valuable communities and help people make better-informed decisions. Behind it all are our people - passionate experts, creators, innovators and problem-solvers who are shaping the future of media. The Team You’ll Join  The Audience AI team sits at the heart of Future’s AI strategy. Operating across the UK and US, with partners around the globe, we focus on increasing the visibility of our brands across LLMs and other AI platforms, scaling...

Job Title: Sales & Customer Service Representative Location: Liverpool / Hybrid Salary: 26,938 - 28,609 per annum Plus up to 2,000 performance related bonus per annum, once established within your role Job Type: Permanent, Full Time Working Hours: 37.5 hours a week between 9:00am and 17:30pm Monday to Friday including 1 in 3 Saturdays 09:00am - 17:30pm The Insurance Sales Agent role is a fast-paced, customer focused sales position, working in a friendly, target-driven inbound sales environment where teamwork and positivity are part of the company culture. The Insurance Sales Agent position will demand the very best of your sales and customer services skills as you deal with new and existing customers. What you will be doing: Providing customers with bespoke insurance quotations, tailoring products to individuals needs Dealing with both existing and new customers Retaining existing clients Upselling additional products Always providing Excellent customer...

Customer Service Advisor - Trade An organised, proactive and customer-focused person with strong communication, administration and problem-solving skills is required for a well-established and growing manufacturing, design and retail company based in Par, Cornwall. If you’ve also worked in the following roles, we’d also like to hear from you: Customer Support Advisor, Customer Service Assistant, Customer Service Representative, Customer Care Advisor, Client Services Advisor, Customer Service Administrator, Helpdesk Advisor, Order Support Administrator, Trade Support Advisor   SALARY: £28,000 per annum + Benefits LOCATION: Par, Cornwall, South West England - 100% office-based role JOB TYPE: Full-Time, Permanent WORKING HOURS: Monday to Friday, 40 hours per week, between 9:00am and 5:30pm   JOB OVERVIEW We have a fantastic new job opportunity for a Customer Service Advisor to provide dedicated support to...

Hotel Porter / Food and Beverage Assistant A well-established hotel chain has a great opportunity for a friendly, professional and customer-focused hospitality candidate to provide guest assistance, visitor information, luggage support and food and beverage service within a busy Central London hotel. If you’ve also worked in the following roles, we’d also like to hear from you: Concierge Assistant, Guest Services Assistant, Front of House Assistant, Hotel Reception Assistant, Bar Assistant, Hospitality Assistant, Guest Services Porter, Hotel Assistant   PLEASE NOTE: This is not a Security role and candidates must be prepared to carry out Food and Beverage Assistant duties which includes working behind the Bar.   SALARY: Competitive LOCATION: Central London JOB TYPE: Full-Time, Permanent   JOB OVERVIEW This is a fantastic opportunity for a Hotel Porter / Food and Beverage Assistant who enjoys...

Customer Service Advisor 12-Month Fixed-Term Contract Location : Durham Hourly Rate : 13.45 an hour (Overtime available paying up to 20.18 + an hour ) Full time in the office Various shift patterns You will be expected to work 3-5 weekends over 8 weeks period; this can be in row or separated depending on business need Awr rate increase to 13.57 Benefits will include vouchers for Star performance Free coffee and tea available onsite We are currently seeking Customer service advisor's to join a well-established and reputable client on a 12-month fixed-term contract . This role offers an excellent opportunity to develop your professional skills within a structured, process-driven environment, supporting a high-performing team in delivering exceptional customer service. Role Overview as a Customer service advisor You will play a key role in delivering high-quality transnational and administrative support within a contact centre setting. You will...

PART-TIME FRONT OF HOUSE RECEPTIONIST / CONCIERGE Location: Victoria, London Pay: 14.85 per hour Contract: Initial 2-month assignment with potential for longer-term or permanent opportunities Hours: Monday to Friday, 9:00am - 12:30pm (17.5 hours per week) The Opportunity We are seeking an experienced, professional, and personable Front of House Receptionist to support a newly managed commercial building in Victoria. This is a unique opportunity to join at the very beginning of the building's Front of House journey. The property has never had a dedicated reception presence before, making this an ideal role for someone who enjoys taking ownership, creating a welcoming environment, and helping shape how visitors, tenants, and guests experience the building. Working closely with the Managing Agent and occupiers, you will become the face of the building, delivering a first-class customer experience while helping establish Front of House best practices. Initially offered...

Job Title: Receptionist Location: Dundee Hourly Rate: 12.71 Contract Type: Temporary Contract Details: This will be various ad hoc dates throughout the year to cover sickness leave, holidays and any increases in workload. The first dates being October 24th & 25th. Responsibilities: As a Receptionist, your role will be to provide exceptional customer service and create a warm and welcoming environment for visitors and customers. This is a temporary position where you will play a vital role in ensuring a positive experience for every customer. Key Responsibilities: Provide a friendly and cheerful welcome to all showroom visitors Assist customers with any enquiries Maintain an organised and tidy showroom Answer telephone and email enquiries promptly and professionally Schedule appointments for potential customers to view the showroom Support the sales team by providing administrative assistance as required Keep accurate records of customer...

Job Title: Customer Service Advisor - Fluent Welsh Speaking and Written Location: Remote Contract Type: Temporary Working Hours: Full-time, 6-week rolling rota (Shifts between 8am-8pm Monday to Friday, and 9am-5:30pm Saturday/Sunday/Bank Holidays. One Saturday and one Sunday every 6 weeks.) Exciting Opportunity Awaits! Our client is seeking a dedicated Customer Service Advisor to provide vital support to customers during their time of need. This role involves being the first point of contact for both inbound and outbound calls, ensuring each customer interaction is handled with care and professionalism. Key Responsibilities: Manage customer inquiries via telephone, email, and webchat, updating the system with call notes. Deliver exceptional service by proactively addressing concerns and aiming for first-time resolutions. Support customers in sensitive circumstances while maintaining professionalism and impartiality. Identify complex queries and escalate them to...

Job Title: Customer Service Advisor - Fluent Welsh Speaking and Written Location: Remote Contract Type: Temporary Working Hours: Full-time, 6-week rolling rota (Shifts between 8am-8pm Monday to Friday, and 9am-5:30pm Saturday/Sunday/Bank Holidays. One Saturday and one Sunday every 6 weeks.) Exciting Opportunity Awaits! Our client is seeking a dedicated Customer Service Advisor to provide vital support to customers during their time of need. This role involves being the first point of contact for both inbound and outbound calls, ensuring each customer interaction is handled with care and professionalism. Key Responsibilities: Manage customer inquiries via telephone, email, and webchat, updating the system with call notes. Deliver exceptional service by proactively addressing concerns and aiming for first-time resolutions. Support customers in sensitive circumstances while maintaining professionalism and impartiality. Identify complex queries and escalate them to...

Customer Service Assistant (Customer Tasting Hub Facilitator) Location: Sandhurst, Surrey Hourly Rate: 13.63 Hours: Saturdays, 8:30 AM - 4:30 PM (7.5 hours per week) Contract Type: Fixed Term Contract (12-Month Rolling) About the Role Our client is seeking a dynamic and engaging Customer Tasting Hub Facilitator to support an exciting customer research and product testing programme within a leading retail environment. This role is perfect for individuals who relish the opportunity to interact with customers, possess a passion for food, and are eager to spark conversations with shoppers. As a Customer Tasting Hub Facilitator, the chosen candidate will play a pivotal role in creating a memorable customer experience while collecting valuable feedback on a variety of food products. Full training will be provided, ensuring that all team members are equipped with the necessary skills for success. Key Responsibilities: Actively engage with shoppers, inviting them to...

Customer Service Assistant (Customer Tasting Hub Facilitator) Location: Sandhurst, Surrey Hourly Rate: 13.63 Hours: Saturdays, 8:30 AM - 4:30 PM (7.5 hours per week) Contract Type: Fixed Term Contract (12-Month Rolling) About the Role Our client is seeking a dynamic and engaging Customer Tasting Hub Facilitator to support an exciting customer research and product testing programme within a leading retail environment. This role is perfect for individuals who relish the opportunity to interact with customers, possess a passion for food, and are eager to spark conversations with shoppers. As a Customer Tasting Hub Facilitator, the chosen candidate will play a pivotal role in creating a memorable customer experience while collecting valuable feedback on a variety of food products. Full training will be provided, ensuring that all team members are equipped with the necessary skills for success. Key Responsibilities: Actively engage with shoppers, inviting them to...

Office Assistant - Stratford, East London 28,000 + Benefits Full-Time Monday-Friday - Fully office based Shift Pattern: 8:00am-5:00pm or 9:00am-6:00pm About the Company Our client is a modern and ambitious flexible workspace provider, creating vibrant, professional environments where businesses can thrive. Based in the heart of Stratford, they offer premium office, co-working and meeting space solutions to a diverse community of growing businesses. With a strong focus on customer experience, collaboration and innovation, they are committed to delivering exceptional service and creating an outstanding environment for members and visitors alike. As the business continues to grow, they are looking for an enthusiastic and customer-focused Office Assistant to join their team. The Role This is a front-of-house position where you will be the face of the business, delivering an exceptional experience to members, guests and visitors. You will be responsible for...

My client are seeking a highly organised and proactive Operations Assistant to become an integral part of our London office. This is a varied and hands-on position that sits at the heart of the business, supporting the Operations team, senior stakeholders, and the wider organisation with a broad range of operational, administrative, and office management responsibilities. As the first point of contact for visitors and external stakeholders, you will play a key role in maintaining a professional and welcoming office environment while ensuring the smooth day-to-day running of the business. The successful candidate will thrive in a fast-paced, entrepreneurial environment, enjoy juggling multiple priorities, and take pride in delivering exceptional support across a wide range of business functions. No two days are the same in this role. Combining office management, executive coordination, operations support, finance administration, and legal coordination, this position offers...

Job Title: Customer Care Specialist Agent Location: Liverpool City Centre on a hybrid working basis Salary: 28,459 per annum Job Type: Permanent, Full Time Working Hours: Monday to Friday 9:00am to 5:30pm, 37.5 hours a week Looking for a new challenge? Do you have a passion for delivering exceptional service and good outcomes for customers? Are you compassionate, empathetic and an outstanding communicator? What You'll Be Doing: Supporting customers experiencing financial difficulties and/or vulnerability providing good customer outcomes meeting both customer and business needs Providing great customer service (using models including TEXAS and IDEA) with the aim of a one call resolution Assisting customers/businesses with debts owed - ensuring these are recovered meeting both the customer and business needs. Responding to queries from clients and agents received by phone, email or letter in a courteous and helpful manner and ensuring that all information...

National Account Manager - Luxury Beauty Competitive Salary Based: West End An established luxury beauty brand is recruiting a National Account Manager to manage key UK department store accounts and drive commercial growth. This is an exciting opportunity for an experienced account manager with a background in prestige beauty, cosmetics or luxury consumer goods to develop strategic retail partnerships and maximise sales performance. Key Responsibilities Manage key UK department store accounts and build strong relationships with retail buyers. Develop and deliver Joint Business Plans to achieve sales, margin and growth targets. Negotiate trading terms, promotional campaigns, product launches and Gift-With-Purchase activities. Manage account budgets, forecasting, stock allocation and commercial performance. Analyse sales data, promotional ROI and retail trends to identify growth opportunities. Line-manage and develop a Sales Analyst. Collaborate with marketing,...

Job Type: Permanent Location: Gloucester, Gloucestershire Hours: 40 hours per week Competitive Salary & Benefits The 1,400 people across Hayley Dexis are at the centre of everything we do. By embracing the "Hayley Way" and consistently delivering industry-leading customer service, they play a vital role in our ongoing success. Do you enjoy building strong customer relationships and turning technical and commercial requirements into solutions that drive business growth and deliver exceptional client outcomes? We re excited to offer a brilliant opportunity for an Account Manager to be based at our busy and experienced branch in Gloucester. About the Account Manager role: You ll be undertaking tasks such as responding to incoming enquiries, responding to customer queries and processing orders. Expect to be on the phone as well as being the face of our trade counter, providing expert knowledge and assistance to any walk-in customers. You ll proactively follow up...

Receptionist 15.38ph- 16.41ph Temp - Part-Time - ASAP Start Wednesday to Friday 8.30 am-5.00 pm London City An international software firm requires a Receptionist on a part-time temporary basis to join their team and support the smooth day-to-day running of their London office. This is a hands-on role combining reception, visitor support and general office duties. The role: Welcoming visitors and providing a friendly, professional first impression Monitoring the reception inbox and responding to queries Managing visitor bookings, reception calendars and switchboard calls Completing daily office opening and closing routines Preparing and replenishing refreshments, including tea, coffee, snacks and cold drinks Keeping kitchens, meeting rooms, reception and communal areas tidy and organised Monitoring office supplies and flagging low stock Following food storage and stock rotation procedures Reporting facilities and maintenance issues Supporting...

Temporary Receptionist/Administrator Location: Edinburgh City Centre Start: ASAP Duration: Min 1 month Rate: 13 per hour Hours: Full time, Monday to Friday Our client is seeking a professional and personable Receptionist & Administrator to become an integral part of their Edinburgh office. As the face of the business, you'll provide a professional front of house service while supporting the wider organisation with a range of administrative and office coordination tasks. This is a busy and varied role that offers the opportunity to develop your skills and become a valued member of a collaborative team. Key Responsibilities Welcoming visitors and providing exceptional front of house support Managing incoming calls and enquiries Coordinating meetings, catering, travel, and office events Handling incoming and outgoing mail and courier services Ordering supplies and liaising with suppliers Providing administrative support across multiple teams Assisting...

Job Description We are looking for an enthusiastic and highly motivated Customer Service Advisor (Also known locally as a Property Manager ) to complement our Property Management Team within our Lettings Department in Birkenhead: The Wirral . As a Customer Service Advisor, you will provide property management and tenancy support services to branches, landlords and tenants. Starting Salary £25,000 What's in it for you as a Customer Service Advisor? Get full training and development A good understanding of the residential lettings industry Fast paced, fun environment Regular team meetings Full company briefings A career pathway Key responsibilities of a Customer Service Advisor. Act as a central point of contact managing the effective resolution of queries from clients and colleagues Coordinating urgent and routine repairs and maintenance Liaising with trades people/contractors and keeping customers up to date Organising safety...