Customer Experience Officer Are you a skilled communicator with a knack for empathy and professionalism? Do you thrive in a customer-focused environment? We have an exciting opportunity for you! About the Project: Join us in a pilot project aimed at enhancing the accuracy and completeness of customer records. This crucial role involves verifying and updating sensitive customer information with care and compassion, ensuring that each interaction is handled with the utmost professionalism. What You'll Do: Contact Existing Customers: Make outbound calls using approved scripts to reassure customers about the purpose and safety of data collection. Verify and Update Information: Confirm and update confidential customer details while maintaining accuracy and care. Handle Sensitive Conversations: Approach discussions with empathy, professionalism, and patience, managing any customer reluctance or concerns. Record Outcomes Clearly: Ensure all interactions are...

Job Title: Customer Advisor Location: Leeds city centre Pay Rate: 14.02p/hr Hours: Monday - Friday. Rotating shift pattern with 7 hour shifts starting from 8am and finishing up to 9pm. Rota is on a 6 week basis and can be provided if needed. Hybrid Working : First 8 weeks will be office based, and then you can work 3 days from home after your training is signed off. Contract Type: Temporary - 6 months initially with potential for progression. Start Date : 3rd August 2026 The Stockbroking Senior Customer Advisor offers a dynamic entry point into the financial services sector, particularly within the stockbroking domain. You'll grow and learn in an environment that recognises the importance of team collaboration through building relationships with customers and colleagues. As a Senior Customer Adviser, you'll be handing complex enquiries. You'll need experience of speaking to customers and have a compassion and a desire to do the right thing for...

Our venue Receptionist’s play a very important part in the team and the day to day running of the business, being the first and last point of contact for all our visitors and staff. Your role will include a wide range of responsibilities from meeting and greeting claimant’s and their companions who come into venue for their assessment, managing the security of the venue, exchanging verbal and written information and therefore you will put claimant’s wellbeing at the heart of everything you do. Capita HAAS pride ourselves on the warmth and support we provide and promote a high standard of service at all times. Please note, the hours of work for this role are on a shift pattern Monday – Friday working 08:00-17:00. It is anticipated that the Receptionist will spend 70% of time greeting people. Remaining time will be spent producing documentation, rebooking appointments, stationary orders, archiving, training, updating systems and venue facilities management including health and...

Our venue Receptionist’s play a very important part in the team and the day to day running of the business, being the first and last point of contact for all our visitors and staff. Your role will include a wide range of responsibilities from meeting and greeting claimant’s and their companions who come into venue for their assessment, managing the security of the venue, exchanging verbal and written information and therefore you will put claimant’s wellbeing at the heart of everything you do. Capita HAAS pride ourselves on the warmth and support we provide and promote a high standard of service at all times. Please note, the hours of work for this role are on a shift pattern Monday – Friday working 08:30-17:00. It is anticipated that the Receptionist will spend 70% of time greeting people. Remaining time will be spent producing documentation, rebooking appointments, stationary orders, archiving, training, updating systems and venue facilities management including health and...

Our venue Receptionist’s play a very important part in the team and the day to day running of the business, being the first and last point of contact for all our visitors and staff. Your role will include a wide range of responsibilities from meeting and greeting claimant’s and their companions who come into venue for their assessment, managing the security of the venue, exchanging verbal and written information and therefore you will put claimant’s wellbeing at the heart of everything you do. Capita HAAS pride ourselves on the warmth and support we provide and promote a high standard of service at all times. Please note, the hours of work for this role are on a shift pattern Monday – Friday working 08:30 - 17:00 It is anticipated that the Receptionist will spend 70% of time greeting people. Remaining time will be spent producing documentation, rebooking appointments, stationary orders, archiving, training, updating systems and venue facilities management including health and...

Capita Pension Solutions are looking for Customer Service Representatives to join our established team on a permanent basis. Our Pensions team handles incoming calls from a wide range of members and their beneficiaries, supporting them with queries relating to their pensions. You’ll be joining a knowledgeable and supportive team, where no two days are the same - you’ll be involved in a variety of calls, so it’s never a boring day! This is an office-based role in central Liverpool, working 37.5 hours per week, Monday to Friday. Shifts fall between 8am and 6pm, with no evenings or weekends, and a salary of £25,155. Start date will be 11th August 2026 If you enjoy helping others and have experience working in a call centre or customer-facing environment, this could be a great opportunity for you! Job title: Customer Service Representatives (Liverpool) - 11th August Start Job Description: Start date: 11th August 2026 Location: Liverpool Salary: £25,155 per...

Our venue Receptionist’s play a very important part in the team and the day to day running of the business, being the first and last point of contact for all our visitors and staff. Your role will include a wide range of responsibilities from meeting and greeting claimant’s and their companions who come into venue for their assessment, managing the security of the venue, exchanging verbal and written information and therefore you will put claimant’s wellbeing at the heart of everything you do. Capita HAAS pride ourselves on the warmth and support we provide and promote a high standard of service at all times. Please note, the hours of work for this role are on a shift pattern Monday – Friday working 08:30-17:00 It is anticipated that the Receptionist will spend 70% of time greeting people. Remaining time will be spent producing documentation, rebooking appointments, stationary orders, archiving, training, updating systems and venue facilities management including health and...

We are recruiting for a Sales Executive / Account Manager for an office-based position based in Leicester. Salary: 30,000 - 35,000 per year + Bonus Scheme Job Type: Full-time, Permanent Location: Office based, Leicester LE4 Benefits Company performance bonus scheme. Profit-sharing opportunities. 25 days annual leave. Employee Assistance Programme with 24/7 well being support. Company pension. Life insurance. Company events. On-site parking. Career development and progression opportunities. A supportive and collaborative working environment. About the role: As a Sales Executive / Account Manager, you will take ownership of a portfolio of existing accounts while identifying and securing new business opportunities. You will play a key role in developing customer accounts, responding to enquiries, preparing quotations and converting opportunities into sales. Key Responsibilities Proactively manage and grow revenue across an existing customer base....

Job title: IT Service Desk Team Lead Location: Head Office (Barrow-In-Furness) Are you ready to take the lead in delivering exceptional IT support? An exciting opportunity has arisen for a confident and experienced individual to join our client as the IT Service Desk Team Lead. At our organisation, we are committed to putting the community first and fostering a workplace where values align with genuine responsibility. We welcome applicants from diverse backgrounds and are dedicated to building an inclusive workforce. Key Responsibilities: Lead the Service Desk team to deliver a first-class support service that meets the needs of our colleagues. Manage team workload effectively, prioritising support requests to achieve SLA targets. Plan and oversee deskside support across the Head Office and branch network, ensuring efficient service delivery. Act as the first point of contact for colleagues seeking technical assistance, providing guidance and support....

Customer Service Administrator Location: (On-site) Prologis Park, Coventry, CV6 4BU Type: Temporary but could lead to a fixed-term contact after three months, for the right candidate Hours: Full-Time, Monday - Friday working 9am-5pm Rate: 12.90 per hour MUST HAVE ADMIN EXPERIENCE Job Purpose: To receive and process files/documents recovered from solicitors following the SRA's intervention into a firm of solicitors. To received and process requests for files/ documents which may be held in the SRA's intervention Archive. Key Responsibilities: As an Administrator you will need to have the ability to Inspect and analyse client files, original legal documents and accounting material recovered from Interventions - index onto database - as per procedures Receive, assess and acknowledge incoming documentation and direct appropriately Log incoming post onto our in-house database and create physical files Link incoming documents to existing...

Single Homeless Project has an opportunity for an IT Helpdesk Officer to join and work in our team in Kings Cross but you will be based across all of London. You will join us on a full-time, permanent basis working 37.5 hours and in return, you will receive a competitive salary starting at £29,029 and rising incrementally to £31,146.38 per annum. We re London s leading homelessness charity and we get things done. In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we re not shying away. We re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. We re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to...

Temporary Receptionist (Car Dealership) Location : Brentwood/Chelmsford/Basildon Hours : 8:00am - 6:00pm Monday to Sunday (40 hours per week) Pay Rate : 12.71- 13.20 per hour Availability : Immediate start, short-term and long-term positions available. Job Description : We are seeking a friendly and efficient Temporary Receptionist to join our client's car dealership team. As the first point of contact for clients and customers, you will play a crucial role in creating a positive first impression. The ideal candidate will have excellent listening skills, a pleasant demeanour, and the ability to provide accurate information. Experience with Kerridge software is essential. Key Responsibilities : Maintain building security by issuing visitor passes. Notify appropriate personnel of visitor arrivals. Track appointments and manage the flow of visitors. Answer phone calls and respond to caller needs appropriately. Route calls to the correct person. Check clients...

Job Opportunity: Temporary Receptionist/Administrator Location: Glasgow Contract Type: Temporary Working Hours: 8 AM- 5.30 PM, Monday to Friday, with occasional weekends Pay rate: 13.00 per hour. Are you an organised, approachable, and detail-oriented individual looking to contribute to a dynamic corporate environment? Our client is seeking a temporary administrator/receptionist to support their front-of-house operations while providing essential administrative assistance across the business. Key Responsibilities: Reception Duties: Greet visitors and clients professionally, ensuring a welcoming and efficient front-of-house experience. Answer and direct incoming calls and emails in efficiently. Manage visitor logs, issue passes, and maintain security protocols. Coordinate meeting room bookings and ensure rooms are prepared and presentable. Administrative Support: Provide general administrative assistance including data entry, filing, scanning, and...

Customer Experience Specialist We are currently recruiting for a Customer Experience Specialist to join a busy, customer-focused contact centre team based in Durham . This is an office-based role offering flexible working patterns. The Role You'll be responsible for handling inbound customer enquiries , resolving issues at first point of contact, and delivering a consistently high level of customer service. You'll work in a fast-paced environment, using multiple systems while ensuring all interactions meet quality, compliance, and regulatory standards. Key Responsibilities Handle customer queries efficiently and professionally Provide accurate information and resolve issues first time Update customer records using internal systems Follow set processes, quality standards, and compliance requirements Work collaboratively as part of a supportive team Engage in training, coaching, and continuous improvement activities Skills & Experience Required Previous...

Our venue Receptionist’s play a very important part in the team and the day to day running of the business, being the first and last point of contact for all our visitors and staff. Your role will include a wide range of responsibilities from meeting and greeting claimant’s and their companions who come into venue for their assessment, managing the security of the venue, exchanging verbal and written information and therefore you will put claimant’s wellbeing at the heart of everything you do. Capita HAAS pride ourselves on the warmth and support we provide and promote a high standard of service at all times. Please note, this is full time office-based role, working 08:45-16:45, Monday - Friday. It is anticipated that the Receptionist will spend 70% of time greeting people. Remaining time will be spent producing documentation, rebooking appointments, stationary orders, archiving, training, updating systems and venue facilities management including health and safety. Job...

Temporary Receptionist - Holiday Cover Edinburgh City Centre 8:45am - 3:00pm 13.00 per hour Dates: Wednesday 24th June - Friday 10th July Monday 27th July - Tuesday 11th August Are you a friendly face with a passion for customer service? We're on the lookout for a professional Temporary Receptionist to join our client's dynamic team in the heart of Edinburgh! This is your chance to shine in a bustling office environment while providing essential holiday cover. Key Responsibilities: Welcome visitors with a warm smile and professional demeanour Answer and manage inbound calls Book and coordinate meeting rooms to keep things running smoothly Keep the reception area tidy and inviting Offer general administrative support as needed About You: Previous reception or front of house experience Strong communication and interpersonal skills Comfortable navigating phone systems and handling inquiries Highly organised, reliable and able to work independently This...

Evening Receptionist June Temp cover 14ph Camden, North London 4:30pm - 9:00pm A leading property client is seeking an Evening Receptionist to deliver a first-class front-of-house and switchboard service for holiday cover and adhoc dates during the summer months. Key Responsibilities Deliver a professional and welcoming reception service, ensuring a smooth visitor experience Handling calls, messages, and enquiries efficiently (including international calls) Manage meeting room bookings, including AV and refreshments Arrange taxis, couriers, and travel via approved suppliers Support desk bookings and equipment loans, liaising with IT, hospitality, and facilities Monitor building access and ensure all security procedures are followed Act as a point of contact Work closley with contractors and cleaning staff where required Secure and lock the building at the end of each shift Maintain reception records and documentation Skills & Experience Previous...

Role Overview The Workplace Experience Support Specialist plays a key role in delivering outstanding workplace and guest experiences. This position ensures colleagues and visitors have access to the spaces, services, and support they need to work safely, comfortably, and efficiently. Working flexibly across the office or from the One Team Hub, the role covers a wide range of responsibilities including front-of-house services, meeting and event support, workplace operations, compliance activities, and logistics. It offers a varied and dynamic environment, combining elements traditionally delivered by multiple teams. Key Responsibilities Customer Experience & Guest Services Provide a high-quality, concierge-style service to colleagues and visitors Support reception and welcome teams as required Manage visitor access, including badge handling and security procedures such as tailgating prevention Work closely with the Workplace Experience Manager on access control, safety,...

Location: Crawley, United Kingdom Thales is a global technology leader with more than 83,000 employees on five continents. With over 7,500 people in the UK, operating across defence, space, aerospace, and digital security, we help build a future we can all trust. Thales supports the security and stability of our nation by providing extraordinary technology to our customers, as well as delivering social value to the UK with our products and services. Thales technology makes it possible for two thirds of planes to take off and land safely. Thales also protects 80% of the world’s payment card transactions and is Europe’s number one supplier of defence electronics. Beyond that our people have made London’s Jubilee and Northern Lines 20% more efficient and have delivered more than 300 air defence radars in 26 countries. We’re a leading name in our markets and a diverse, constantly evolving organisation. We are currently looking to recruit an  End User Support Technician  to...

Our venue Receptionist’s play a very important part in the team and the day to day running of the business, being the first and last point of contact for all our visitors and staff. Your role will include a wide range of responsibilities from meeting and greeting claimant’s and their companions who come into venue for their assessment, managing the security of the venue, exchanging verbal and written information and therefore you will put claimant’s wellbeing at the heart of everything you do. Capita HAAS pride ourselves on the warmth and support we provide and promote a high standard of service at all times. Please note, the hours of work for this role are on a shift pattern Monday – Friday working 07:30-15:30 or 09:00-17:00. It is anticipated that the Receptionist will spend 70% of time greeting people. Remaining time will be spent producing documentation, rebooking appointments, stationary orders, archiving, training, updating systems and venue facilities management including...