Customer Service Advisor - Mortgages Spider is advertising on behalf of Saffron Building Society, who are looking for a Customer Service Advisor to join their team in Saffron Walden, Essex . This is a full-time, permanent position, working 9am 5pm, with hybrid working to be agreed with your line manager following training. Salary: £26,000 £27,000 per annum Benefits: 33 days holiday including bank holidays, buy/sell holiday scheme, performance-dependent annual bonus, pension with 5% employee and 8.5% employer contributions (subject to eligibility and T&Cs), salary sacrifice schemes, health and dental benefits, life assurance and income protection. About the role: As a Customer Service Advisor - Mortgages , you ll support existing mortgage members with their retention options, helping them through the process while delivering excellent customer service. Key responsibilities include: Managing customer and broker enquiries by phone and email...

Helpdesk Administrator Location: Cambridge Hourly Rate: 13-15 per hour ( 28,000 per annum if permanent) Job Type: Full-time, Temporary contract, On-site. About the Role Our client is seeking a Helpdesk Administrator with strong Excel skills to join a busy operational team supporting secure projects within a regulated environment. The plan is for you to be employed on a temporary basis initially with the view to go permanent after a few weeks of settling in. This role requires excellent administrative capability, confidence handling sensitive information, and the ability to manage data accurately across multiple systems. Key Responsibilities Provide day-to-day administrative support to operational teams Maintain and update records, spreadsheets, and databases accurately Produce reports, trackers, and data analysis using Microsoft Excel Coordinate meetings, schedules, and internal communications Process documentation in line with compliance and...