Role Overview The Workplace Experience Support Specialist plays a key role in delivering outstanding workplace and guest experiences. This position ensures colleagues and visitors have access to the spaces, services, and support they need to work safely, comfortably, and efficiently. Working flexibly across the office or from the One Team Hub, the role covers a wide range of responsibilities including front-of-house services, meeting and event support, workplace operations, compliance activities, and logistics. It offers a varied and dynamic environment, combining elements traditionally delivered by multiple teams. Key Responsibilities Customer Experience & Guest Services Provide a high-quality, concierge-style service to colleagues and visitors Support reception and welcome teams as required Manage visitor access, including badge handling and security procedures such as tailgating prevention Work closely with the Workplace Experience Manager on access control, safety,...

Our venue Receptionist’s play a very important part in the team and the day to day running of the business, being the first and last point of contact for all our visitors and staff. Your role will include a wide range of responsibilities from meeting and greeting claimant’s and their companions who come into venue for their assessment, managing the security of the venue, exchanging verbal and written information and therefore you will put claimant’s wellbeing at the heart of everything you do. Capita HAAS pride ourselves on the warmth and support we provide and promote a high standard of service at all times. Please note, the hours of work for this role are on a shift pattern Monday – Friday working 07:30-15:30 or 09:00-17:00. It is anticipated that the Receptionist will spend 70% of time greeting people. Remaining time will be spent producing documentation, rebooking appointments, stationary orders, archiving, training, updating systems and venue facilities management including...