Job Description: Job Purpose The Systems Operations Analyst will provide immediate assistance (by phone) to traders, back office, support personnel and IT staff in an effort to achieve the highest customer satisfaction and minimize the impact of IT related problems. The Systems Operations Analyst must be a motivated team player that can see projects to completion, work independently, and be willing to assist other staff in areas not specific to their duties.    The Systems Operations Analyst is not a typical NOC/helpdesk role—it is part of a highly specialized support organization that is responsible for the daily operations of multiple industry leading trading exchanges and clearing systems.  This is a customer-facing position that requires identifying, troubleshooting, and resolving both internal system problems, as well as external customer-related IT issues. The role requires a blend of general technical and business knowledge, as well as a comprehensive understanding of...

Great SEO. Better culture. One agency. Some agencies talk about culture. We have the awards to prove it. Distinctly is an independent digital marketing agency with a 5-star Glassdoor rating and a Best Workplace for Wellbeing award. We're based in Old Street (hybrid, 2 days in) and we're looking for an SEO Strategist who's ready to take ownership of ambitious campaigns for brands like Arsenal, Wilkinson Sword, Zalando, and JVC. If you're commercially aware, love organic search, and want to grow somewhere that genuinely invests in its people - we'd love to hear from you. The Role at a Glance: SEO Account Manager Old Street, London 2 days per week / Hybrid Working £35,000 £40,000 Plus Benefits Package Including 28 days holiday (Plus Bank Holidays) + Health Insurance Pedigree: 5 Glassdoor Rating 2025 Best Use of Search Retail/Ecommerce (SEO) Best Workplaces for Women 2025 (Small) Best Workplaces in Advertising, Media & Marketing 2025 (Small & Medium)...

Quality Customer Service Executive Are you passionate about product quality and customer satisfaction? Do you thrive in a dynamic environment where your skills can make a real difference? If so, we want you to be a part of this mission-led organisation dedicated to serving people and the planet! Location: Kingston with limited parking, very close to town centre and train/bus links Hours: Flexible working hours, core hours from 8:30am to 4.30pm Hybrid working - 3 days in the office, 2 at home Salary: 28k to 30k plus generous list of benefits including 25 days plus BH, free product samples and new product testing sessions and real opportunities to grow in your career and develop your skills My client is a leading company in the UK, with over 30 years of experience in providing high-quality products. They are a family-run business, committed to sustainability through diverse brands, reaching customers in over 40 countries! As a Quality Customer...

Account Manager - Canning Town at least once a week and travel to customer/client sites At Telent, you will have the opportunity to be a part of something bigger. To keep things moving, to connect people. It's important work we do. Learning together, inspiring colleagues, and making the entire organisation better. Join us and help keep the nations critical networks connected and protected 24/7. Reporting into the Business Development Manager, the Account Manager will be responsible for managing sales information, help the business make data driven decisions and drive sales efficiency across our Asset Management division. This is a hybrid working role with a requirement to travel to our Pirin Court (E16) office at least once as week, as well as weekly travel to other customer sites across the UK. What you'll do: - Act as the primary point of contact for assigned clients and local authority accounts. - Develop and implement account plans, identifying growth opportunities and new...

£60,000 - £70,000 DOE West London We're working with a highly successful, product-led consumer business that partners with major retail customers across the UK and internationally. As they continue to grow, they're looking for an experienced Senior National Account Manager to take ownership of key accounts, drive sustainable growth, and act as a trusted commercial partner both internally and externally. This is a senior, hands-on role for someone who thrives in a fast-paced environment, enjoys building long-term relationships, and has a strong commercial instinct. You'll be responsible for managing their leading global account, identifying new opportunities, and working cross-functionally with product, design, logistics, and production teams to deliver best-in-class service and results. Key responsibilities: Key Account Management & Retention Build and maintain strong relationships with key decision-makers, delivering outstanding service throughout the...

LOCATIONS: 14 Pier Walk, North Greenwich, SE10 0ES SHIFT PATTERN: Monday - Friday 08:00 - 17:00, 40 hours per week SALARY: Competitive ROLE OVERVIEW AND PURPOSE: The Helpdesk Administrator works alongside M&E Helpdesk and Helpdesk Coordinator to form part of the team responsible for the receiving, allocating and the progression of reactive emergency maintenance faults. KEY RESPONSIBILITIES: Key duties and accountabilities include: • Cover the helpdesk in the absence of Helpdesk Operative • Vetting service requests received via CAFM system. • Analysis of job history/running reports to avoid duplication. • Ordering parts required for the job. • Prioritising urgent jobs and plan and dispatch engineers to meet urgent demand. • Plan/Coordinate work for current and next day. • Escalate any complaints or issues as required. • Ensuing Reactive Work to Additional Work process is followed. • Manage the completion process, reviews, audit fails and ensure all...