Job title: IT Service Desk Team Lead Location: Head Office (Barrow-In-Furness) Are you ready to take the lead in delivering exceptional IT support? An exciting opportunity has arisen for a confident and experienced individual to join our client as the IT Service Desk Team Lead. At our organisation, we are committed to putting the community first and fostering a workplace where values align with genuine responsibility. We welcome applicants from diverse backgrounds and are dedicated to building an inclusive workforce. Key Responsibilities: Lead the Service Desk team to deliver a first-class support service that meets the needs of our colleagues. Manage team workload effectively, prioritising support requests to achieve SLA targets. Plan and oversee deskside support across the Head Office and branch network, ensuring efficient service delivery. Act as the first point of contact for colleagues seeking technical assistance, providing guidance and support....

Customer Service Specialist (Temporary) Location: Newbury Contract Type: Temporary (long term) Hourly Rate: 13.50 per hour Start Date: ASAP Hybrid Working: 3 days in the office with rotating shifts Are you an enthusiastic customer service professional with a knack for administration? We have a fantastic opportunity for you to join a well-known organisation in Newbury as a Customer Service Specialist ! If you thrive in a collaborative environment and enjoy problem-solving, this role could be your perfect fit! About the Role: As a Customer Service Specialist, you will play a vital role in ensuring our customers receive top-notch support. You will be responsible for a variety of tasks that keep our operations running smoothly. Your day will be filled with engaging interactions and the satisfaction of resolving customer inquiries. Key Responsibilities: Process Repair/Work Orders, including Loaner management Arrange returns and collections, and handle...

Our national client based in South Leeds are looking for a candidates to join their team on a temp to perm basis. if you are an excellent Administrator with Customer Service skills please apply today. This starting on 1st June 2026 12.71ph This is a Hybrid role after training ,training will be 2 weeks from Monday 1st June in Morley Head office. Training hours will be Monday to Friday 9am to 5.30pm, office days are Tuesday and Wednesday. Shift Monday to Wednesday & Friday 10am to 7pm Saturday 8am to 2pm. Thursday and Sunday days off Total = 39 hours To provide administrative support relevant to the following processes: Contract maintenance Maintenance of the database, with daily analysis Liaise with the Management Team regarding daily support activities Liaise with internal and external support services to resolve daily issues affecting customers Escalate issues in a timely and effective manner Proactively support the business to customer...

Legionella Account Manager Location: Southend Contract Type: 12 month Fixed term Contract Are you a dynamic leader with a passion for delivering top-notch compliance services? Our client is on the lookout for a Legionella Account Manager to join their vibrant team. What You'll Do: As the Legionella Account Manager, you'll support the Director of Operations and lead our internal Legionella service teams in a variety of exciting ways: Oversee and enhance service delivery procedures to ensure efficiency and compliance. Maintain strong customer relationships by delivering on the agreed scope of work. Manage and inspire the Legionella service teams daily, ensuring compliance with key performance indicators (KPIs). Collaborate with the admin teams for seamless coordination of service delivery. Conduct client review meetings and provide technical guidance in line with L8 compliance requirements. Identify and implement process changes to maximise productivity. Support...

Customer Service & Returns Coordinator Salary: 27,000 + quarterly bonus Are you passionate about delivering outstanding customer service? Do you thrive in a fast-paced environment? If so, we want to hear from you! Our client also offers an impressive benefits package, making this a fantastic opportunity to grow your career. Key Responsibilities: Process customer orders and returns accurately and efficiently Handle customer enquiries via phone and email in a professional manner Provide updates on orders, pricing, and delivery timelines Resolve queries and complaints promptly Maintain accurate customer records and sales data Liaise with internal teams including sales and warehouse to ensure smooth order fulfilment About You: Previous experience in a customer service or returns role is preferred Excellent telephone manner and communication skills Strong attention to detail and organisation Ability to manage workload and meet deadlines Adecco is a...

Adecco are currently recruiting for a Customer Support Advisor for our client based in Newbury. Key Responsibilities Managing inbound and outbound customer calls Responding to customer emails and support enquiries Liaising with mobile network providers to resolve issues Supporting the sales team with product-related queries Completing product investigations where required Creating, updating, and following up on support tickets You will be required to give customers Technical advice and support (Full training will be provided) Skills & Qualifications Strong written and verbal communication skills Ability to adapt and learn quickly Confident PC skills, including use of Word, Excel, and email Good organisational and time management skills Details: Monday-Friday Office based with ability to work from home 2 days a week after probation. Free parking on site Fantastic benefits offered Potential to earn extra with a structured plan and support from your...