Who we are We create trusted, expert content that helps millions of people discover more about the things they love, need and care about. From technology, gaming and entertainment to fashion, lifestyle, sport, finance and beyond, our specialist brands connect people with their passions every day. Across websites, magazines, newsletters, social channels and events, we bring expert content to audiences around the world. We combine our deep specialist knowledge with innovative technology and data to create engaging experiences, build valuable communities and help people make better-informed decisions. Behind it all are our people - passionate experts, creators, innovators and problem-solvers who are shaping the future of media. The Team You’ll Join  The Audience AI team sits at the heart of Future’s AI strategy. Operating across the UK and US, with partners around the globe, we focus on increasing the visibility of our brands across LLMs and other AI platforms, scaling...

PART-TIME FRONT OF HOUSE RECEPTIONIST / CONCIERGE Location: Victoria, London Pay: 14.85 per hour Contract: Initial 2-month assignment with potential for longer-term or permanent opportunities Hours: Monday to Friday, 9:00am - 12:30pm (17.5 hours per week) The Opportunity We are seeking an experienced, professional, and personable Front of House Receptionist to support a newly managed commercial building in Victoria. This is a unique opportunity to join at the very beginning of the building's Front of House journey. The property has never had a dedicated reception presence before, making this an ideal role for someone who enjoys taking ownership, creating a welcoming environment, and helping shape how visitors, tenants, and guests experience the building. Working closely with the Managing Agent and occupiers, you will become the face of the building, delivering a first-class customer experience while helping establish Front of House best practices. Initially offered...

Job Title: Customer Service Advisor - Fluent Welsh Speaking and Written Location: Remote Contract Type: Temporary Working Hours: Full-time, 6-week rolling rota (Shifts between 8am-8pm Monday to Friday, and 9am-5:30pm Saturday/Sunday/Bank Holidays. One Saturday and one Sunday every 6 weeks.) Exciting Opportunity Awaits! Our client is seeking a dedicated Customer Service Advisor to provide vital support to customers during their time of need. This role involves being the first point of contact for both inbound and outbound calls, ensuring each customer interaction is handled with care and professionalism. Key Responsibilities: Manage customer inquiries via telephone, email, and webchat, updating the system with call notes. Deliver exceptional service by proactively addressing concerns and aiming for first-time resolutions. Support customers in sensitive circumstances while maintaining professionalism and impartiality. Identify complex queries and escalate them to...

Job Title: Customer Service Advisor - Fluent Welsh Speaking and Written Location: Remote Contract Type: Temporary Working Hours: Full-time, 6-week rolling rota (Shifts between 8am-8pm Monday to Friday, and 9am-5:30pm Saturday/Sunday/Bank Holidays. One Saturday and one Sunday every 6 weeks.) Exciting Opportunity Awaits! Our client is seeking a dedicated Customer Service Advisor to provide vital support to customers during their time of need. This role involves being the first point of contact for both inbound and outbound calls, ensuring each customer interaction is handled with care and professionalism. Key Responsibilities: Manage customer inquiries via telephone, email, and webchat, updating the system with call notes. Deliver exceptional service by proactively addressing concerns and aiming for first-time resolutions. Support customers in sensitive circumstances while maintaining professionalism and impartiality. Identify complex queries and escalate them to...

Customer Service Assistant (Customer Tasting Hub Facilitator) Location: Sandhurst, Surrey Hourly Rate: 13.63 Hours: Saturdays, 8:30 AM - 4:30 PM (7.5 hours per week) Contract Type: Fixed Term Contract (12-Month Rolling) About the Role Our client is seeking a dynamic and engaging Customer Tasting Hub Facilitator to support an exciting customer research and product testing programme within a leading retail environment. This role is perfect for individuals who relish the opportunity to interact with customers, possess a passion for food, and are eager to spark conversations with shoppers. As a Customer Tasting Hub Facilitator, the chosen candidate will play a pivotal role in creating a memorable customer experience while collecting valuable feedback on a variety of food products. Full training will be provided, ensuring that all team members are equipped with the necessary skills for success. Key Responsibilities: Actively engage with shoppers, inviting them to...

Customer Service Assistant (Customer Tasting Hub Facilitator) Location: Sandhurst, Surrey Hourly Rate: 13.63 Hours: Saturdays, 8:30 AM - 4:30 PM (7.5 hours per week) Contract Type: Fixed Term Contract (12-Month Rolling) About the Role Our client is seeking a dynamic and engaging Customer Tasting Hub Facilitator to support an exciting customer research and product testing programme within a leading retail environment. This role is perfect for individuals who relish the opportunity to interact with customers, possess a passion for food, and are eager to spark conversations with shoppers. As a Customer Tasting Hub Facilitator, the chosen candidate will play a pivotal role in creating a memorable customer experience while collecting valuable feedback on a variety of food products. Full training will be provided, ensuring that all team members are equipped with the necessary skills for success. Key Responsibilities: Actively engage with shoppers, inviting them to...

My client are seeking a highly organised and proactive Operations Assistant to become an integral part of our London office. This is a varied and hands-on position that sits at the heart of the business, supporting the Operations team, senior stakeholders, and the wider organisation with a broad range of operational, administrative, and office management responsibilities. As the first point of contact for visitors and external stakeholders, you will play a key role in maintaining a professional and welcoming office environment while ensuring the smooth day-to-day running of the business. The successful candidate will thrive in a fast-paced, entrepreneurial environment, enjoy juggling multiple priorities, and take pride in delivering exceptional support across a wide range of business functions. No two days are the same in this role. Combining office management, executive coordination, operations support, finance administration, and legal coordination, this position offers...

Job Title: Customer Care Specialist Agent Location: Liverpool City Centre on a hybrid working basis Salary: 28,459 per annum Job Type: Permanent, Full Time Working Hours: Monday to Friday 9:00am to 5:30pm, 37.5 hours a week Looking for a new challenge? Do you have a passion for delivering exceptional service and good outcomes for customers? Are you compassionate, empathetic and an outstanding communicator? What You'll Be Doing: Supporting customers experiencing financial difficulties and/or vulnerability providing good customer outcomes meeting both customer and business needs Providing great customer service (using models including TEXAS and IDEA) with the aim of a one call resolution Assisting customers/businesses with debts owed - ensuring these are recovered meeting both the customer and business needs. Responding to queries from clients and agents received by phone, email or letter in a courteous and helpful manner and ensuring that all information...

Who we are We're Future, a global leader in specialist media. Our people bring our trusted brands to life, helping millions of people discover expert content that informs, inspires, and drives action. As a pioneering multiplatform media powerhouse, we provide expert content and technology that build valuable communities across all channels. As a proud part of Future's brand portfolio, Go.Compare is a passionate price comparison site finding customers savvy insurance deals. Based in our Cardiff office, we pride ourselves on being a fun and fair place to work. You'll join a team of experts partnering with trusted organisations and the Welsh Rugby Union. It's an exciting opportunity to help millions make informed financial choices. What you'll do Reporting to the Senior Customer Service Manager, you'll be the main point of contact between our business and our customers. You'll assist users as they complete their online comparisons and offer clarity on product information. Your...

Are you fluent in French and English? Do you have exceptional Customer service skills? If so, we have the ideal Permanent position for you. As a French speaking Customer Care Representative, you will be at the heart of building strong customer relationships enabling you to bring the voice of the customer to the site and ensuring that assigned customers' requirements are met in the most efficient and cost-effective way. Job Title: French Customer Care Representative Location: Ashford, free parking Hours: Monday - Friday 9am - 5:15pm, with flexibility required to occasionally start earlier/finish later Hybrid: Yes, 4 days office based and 1 day a week working from home, after successful completion of training period Salary: Please call us on (phone number removed) for further details Company benefits: 25 days annual leave + Bank holidays Profit Sharing Plan Bonus Company Pension Employee Assistance Programme Life Assurance and Group Income Protection...

School Office Administrator / Receptionist Location: Bexley Hours: Monday - Friday 8:30am - 4:30pm (Term time only) Term: Temp to Perm Opportunity Pay: 14.00 - 15.00 per hour Start: ASAP We are seeking a friendly, organised and professional School Office Administrator / Receptionist to join a busy school office in Bexley, providing essential support to the Office Manager and acting as a key point of contact for parents, visitors and staff. Key Responsibilities: Managing incoming calls and assisting with parent and visitor enquiries Responding to emails promptly and professionally Supporting the administration of school admissions Providing reception cover and welcoming visitors to the school Carrying out a variety of general administrative duties to support the smooth running of the office Assisting with the upkeep and updating of the school's social media platforms Supporting the office team during busy periods and school holiday cover...

Regional Account Manager (Field & Office Based) Salary: 45,000 DOE + annual bonus ( 4,000- 6,000) Hours: Monday to Friday, 7:00am-5:00pm (45-hour week) Reporting to: Commercial Director Contract: Permanent Location: Covering a large territory, GU, PO and SO postcodes. Benefits 30 days holiday (including bank holidays) Company van, laptop and mobile Annual bonus 4,000- 6,000 Staff discount On-site parking Permanent position The role On behalf of our client we are hiring a Regional Account Manager to take ownership of sales performance across a defined region-maximising revenue from every account opportunity. You'll manage a portfolio of Platinum, Gold, Silver and Bronze customers , blending office-based sales activity with regular face-to-face visits. Working closely with Business Development, Retention Teams, Trade Store Managers and Regional Sales Representatives , you'll drive customer engagement, increase account spend...

LOCATION: The Forge SHIFT PATTERN: 5 days over 7, 40 hours per week PAY RATE: £13.09 per hour If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at recruitment@abm.com. We're here to help! ROLE OVERVIEW AND PURPOSE If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at  recruitment@abm.com . We're here to help! Job Purpose:  The Customer Service Officer is responsible for providing a welcoming, professional and high-quality customer service experience to all visitors, retailers and stakeholders within the shopping centre.  The role acts as a key point of contact for customers, assisting with enquiries, providing information about the centre and its facilities, supporting centre promotions and events, and helping to ensure that visitors have a positive and enjoyable...

Receptionist - Front of House Cardiff Office-based Full-time Salary: £29,970.18 An exciting opportunity has arisen for a professional and personable Receptionist to join the Front of House team of a well-established and Top Law firm in Cardiff. As the first point of contact for clients, visitors and guests, you'll play an important role in creating a welcoming, polished and professional experience from the moment people arrive. You'll be joining a busy office environment where attention to detail, excellent customer service and strong communication skills are essential. Alongside managing the day-to-day reception function, you'll support meeting arrangements and assist with the coordination of client-facing events, working closely with colleagues across the business. This would suit someone who enjoys a varied, people-focused role and takes pride in maintaining high standards in a professional environment. What will you be doing? Welcoming clients and...

The Customer Service Associate is responsible for providing service to inbound customer inquiries that are service-related by providing information and solutions as well as troubleshooting. This role also is responsible for sales of inbound accounts through inbound communication channels. They receive telephone calls/email/chat to handle all aspects of sales, including price quotations, product and licensing information, solicitation, negotiation, and problem resolution. Collaborates with sales team by providing administrative assistance and general support. The Customer Service Associate use various computer systems to enter and track invoices as well as customer and sales data. This position is key in growing customer relationships and vital to our team.   Who You Are: You are eager to get your foot in the door and embrace the fast-paced buzz of the media world. Working for a global leader in digital content, supporting successful sales teams excites you and you thrive...

Our client based in Blantyre are looking for a customer service advisor to work within their team. The role of the customer service advisor is to proactively contact customers ahead of scheduled deliveries, ensuring delivery information is accurate, bookings are confirmed, customer data is maintained, and any delivery issues are identified before dispatch. The role is critical in improving customer service, delivery success rates, and operational efficiency. Position is working Monday to Friday 8:30am - 5pm 40hrs Paid Per Week Temporary to permanent Paid at 12.71 per hour Key Responsibilities Contact customers before scheduled deliveries to confirm requirements and availability. Verify delivery dates, access restrictions, site opening hours, and delivery instructions. Resolve any queries relating to upcoming deliveries. Build positive relationships with customers through professional and friendly communication. Key Skills & Attributes Excellent...

Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, driving real transformation change within our clients.  We use proven technology, specialist teams and domain expertise to build solid technical foundations across platforms, data and business applications.  We have a passion for using technology to solve business problems, working in partnership with our clients to help in achieving their goals. The Service Desk Analyst provides high-quality technical support to customers across Sword’s Managed Services environments. The role is responsible for taking ownership of assigned Incidents and Requests, investigating issues, resolving them where possible and ensuring they are escalated appropriately when they cannot be resolved within the Service Desk. The role combines technical support with strong service discipline and customer awareness. Service Desk Analysts are expected to take pride in the quality of their work,...

We're looking for a friendly, professional, and highly organised Receptionist / Administration Assistant to become the face of a busy and successful office, based at our client, in Tenterden. This is a varied role where you'll play a key part in creating a positive experience for clients and visitors, whilst helping to keep the office running smoothly behind the scenes. If you enjoy working with people, thrive in a fast-paced environment and take pride in providing exceptional customer service, we'd love to hear from you. As the Receptionist/Administrator you'll be the first point of contact for visitors and callers, ensuring every interaction is handled with professionalism and care. Alongside reception duties, you'll provide valuable administrative support to colleagues and assist with the day-to-day management of the office. Please find all the details below: Job title: Receptionist/Administrator Location: Tenterden, Kent Hours: Monday to...

Randstad is currently partnering with one of the UK's fastest-growing, private equity-backed safety and compliance consultancies. Following continuous expansion and strategic acquisition, they are looking to appoint an experienced Water Hygiene Account Manager to lead, develop, and expand a dedicated portfolio of regional and national accounts. This is a key commercial and technical role for a high-performing account manager who wants to step away from transactional sales and take true commercial ownership of blue-chip client portfolios across commercial, public sector, and healthcare estates. Why Join This Business? The water hygiene division is led by an industry-renowned former client lead and is positioned for explosive growth as the business transitions into multidisciplinary regional hubs. Because the business provides complete building compliance (including asbestos, air hygiene, fire safety, and occupational health), account managers have warm, pre-approved avenues to...

Job Title: Sales & Customer Service Representative Location: Liverpool / Hybrid Salary: 26,938 - 28,609 per annum Plus up to 2,000 performance related bonus per annum, once established within your role Job Type: Permanent, Full Time Working Hours: 37.5 hours a week between 9:00am and 17:30pm Monday to Friday including 1 in 3 Saturdays 09:00am - 17:30pm The Insurance Sales Agent role is a fast-paced, customer focused sales position, working in a friendly, target-driven inbound sales environment where teamwork and positivity are part of the company culture. The Insurance Sales Agent position will demand the very best of your sales and customer services skills as you deal with new and existing customers. What you will be doing: Providing customers with bespoke insurance quotations, tailoring products to individuals needs Dealing with both existing and new customers Retaining existing clients Upselling additional products Always providing Excellent customer...