Jacob Grey have partnered with a long standing client to hire a new Helpdesk Support Administrator. This is a fantastic opportunity to develop a career in application support in an exciting, respected and growing company which truly puts its people first. Reporting to the help desk manager, your duties will include: Dealing with a wide range of external customer queries relating to our client's bespoke CRM software package which includes 15 varied modules (full training is provided on these modules) Guiding customers through anything from simple, quickly resolvable queries to offering more complex advice and solutions relating to specific modules Dealing with both 'teething problems' relating to new customers following implementation of the client's software, as well as legacy customers seeking guidance on specific modules Escalating queries and matters to other teams (e.g. upgrades to existing software) Liaising with the other members of the help desk team to resolve...

Account Executive Location: Motherwell (primarily based, with occasional travel to Bellshill) Working Pattern: Monday to Friday, 37.5 hours week Salary: £35,000 to £40,000 per annum, depending on experience MRD are working exclusively on a retained basis with Langdons to recruit this role. Do you have experience managing customer accounts within a fast-paced commercial environment? Are you confident in building strong client relationships while supporting sales growth and service delivery? If so, our Account Executive role could be the perfect opportunity for you! STEF Langdons are experiencing exciting growth, and we're looking for an Account Executive to join our team, supporting our Scotland region. This is a fantastic opportunity for someone looking to develop their career within a dynamic and customer-focused sales and operations environment. What we do: From fresh consignments to frozen goods, STEF Langdons has logistics covered. We deliver to almost any...