Location: Edinburgh (Office-based) Pay: £13.50 per hour + holiday pay accrual Duration: Until 31st July - with possibility of extension Hours: 37.5 hours per week, rota basis Monday to Wednesday: 8:00am - 4:30pm with a one hour lunch break Thursday & Friday: 9:00am - 5:30pm with a one hour lunch break Saturday: 8:00 am - 4:00 pm with a 30 minute lunch break. 2-4 Saturdays per month Requirement: Valid DBS certificate Start: Immediate availability essential About the Role We're looking for a personable, proactive, and adaptable Customer Service Representative to support the day-to-day processing of visa applications and renewals . You'll be the first point of contact for applicants, ensuring a smooth, professional, and positive experience throughout their visit. What You'll Be Doing Greeting and assisting customers throughout the application process Supporting applicants with completing and checking forms Collecting biometric data and...

Customer Service Representative Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced and dynamic environment? If so, we have the perfect opportunity for you to shine as a Customer Service Representative! Location: Dryburgh Industrial Estate, Dundee, DD2 3TN & home based (flexible hybrid working pattern) Pay Rate: 13.98 Enhanced: 16.23 (hours worked 20:00 - 00:00) Overtime: 20.97 (bank holidays and Sundays) Sunday/Bank holiday/Overtime after 8pm - Midnight 23.22 Hours : Full time, 5 days, 35 hours per week Shifts between the hours of: Early Shift Pattern -hours between 7:00 - 17:00 Late Shift Pattern - hours between 13:00 - 23:00 Training: Office based on site for the first 6 weeks Duration: Temporary Ongoing Contract Our client is one of the UK's leading retailers, they're committing to serving their customers, communities and planet a little better every day. They are currently expanding their customer...

Customer Service Team Leader An exciting opportunity for a customer-focused team leader with experience in customer service, operations management, KPI reporting and staff development. You will support the delivery of energy advice services across North East Scotland. If you’ve also worked in the following roles, we’d also like to hear from you: Customer Support Team Leader, Service Delivery Team Leader, Advice Centre Supervisor, Contact Centre Team Leader, Customer Operations Team Leader, Call Centre Team Leader, Advice Centre Team Leader   SALARY: £30,750 per annum + Generous Benefits (see below) LOCATION: Hybrid Working from Home and the Office - Applicants should reside in the North-East and be prepared to work from Aberdeen or Dundee when requested for office-based workdays or in-person meetings JOB TYPE: Full-Time, Permanent WORKING HOURS: 35 hours per week, working 5 days out of 7, with core hours from Monday to...

We are recruiting for multiple Customer Service / Complaints Handlers for a leading global financial services organisation in Redhill. This is a fast-paced, regulated environment where you'll manage customer complaints from receipt through to resolution, ensuring fair, accurate, and compliant outcomes. Customer Service / Complaints Handlers Redhill £15.66 per hour Mon-Fri, 9am-5pm Temporary (up to 6 months) Start Date: TBC Key Responsibilities: Handling customer complaints via phone and written communication. Investigating issues and identifying resolutions. Writing clear, professional responses. Liaising with internal teams and third parties. Maintaining accurate case records and meeting service standards. What We are Looking For: Previous customer service or complaints experience. Strong communication and problem-solving skills. Ability to manage high workloads in a busy environment. Organised, proactive, and detail-focused approach....

Customer Service Administrator - Contract until end September Location: Huddersfield Contract Type: Temporary Working Hours: Monday to Friday (8:30 am - 4:30 pm) / (11.30am - 8.00 pm ) Are you passionate about delivering exceptional customer service? Do you thrive in a dynamic environment where every day brings new challenges? If so, we invite you to join our vibrant team as a Customer Service Administrator in Huddersfield! What You'll Do: As a key member of our team, you'll be the first point of contact for students, parents, and stakeholders. Your responsibilities will include: Engaging with Customers: Answering queries via phone, email, and in-person, ensuring every interaction is positive and informative. Issue Resolution: Handling customer concerns promptly and effectively, ensuring feedback is addressed and necessary actions are taken. Administrative Support: Assisting with financial controls, including credit control, reconciliations, and...

Customer Service Coordinator Hourly rate : 14.50 - 15.00 per hour Assignment duration : 6 months Location : Brentwood, Essex Hours : 8.30am-5.00pm Monday - Thursday 4.30pm finish on Friday Duties You will liaise with new house owners and housing associations to resolve any defects in the new property the customer has moved into. You will work within a team of 6 to manage any notification of defects that arise. In order to achieve this you will Liaise with a team of internal tradespeople and schedule them to complete repairs for the house owner Coordinate with the customer on their availability to provide access to engineers Schedule appointment into the engineers diary With more complex faults you will work with a team of subcontractors to resolve the customers issue. You will update all the associated administration on the internal CRM system. This is a busy and demanding role which requires somebody with strong coordination skills, combined with...

Customer Service Advisor working remotely, on an ongoing contract with the opportunity for extension and opportunity to be made permanent. Start Date: 1st of June You will receive full training for this remote working role and all equipment required - you just need wifi and a quiet space to work. (a chair and desk set up) Working 37-40hrs per week Monday - Sunday (off 2 weekends a month), shifts fall within the hours of 8am - 8pm Monday - Fridays (8hr shifts) and Saturday - Sunday the shifts will fall between the hours of 8am - 6pm. You must be fully flexible to be considered for the role. Standard hours: 13.49 per hour, overtime: 20.23 per hour. Duties: - Inbound customer service relating to maintenance queries and emergency calls - Logging customer notes on the systems - Troubleshooting to understand the problem and providing first level advice - Taking call out payments over the telephone where required - Complaint handling where required - Taking full ownership of a...

Customer Service Administrator 13.29 per hour rising to 14.04 after 6 months Monday to Friday 08:00 - 16:00 We are recruiting on behalf of our client a leading company for a reliable and detail-oriented Customer Service Administrator to join their team. This is a great opportunity for someone with strong communication skills and a proactive approach to customer support and administration. Key Responsibilities: Respond to customer enquiries via phone, email, and online platforms Maintain accurate records and update internal systems Liaise with internal departments to resolve issues Provide general administrative support to the wider team The successful candidate: Organised Attention to detail Great customer service Proficient in Microsoft Office Comfortable on the phone If this role is of interest to you, please apply now with your up-to-date CV! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment...

Sales Administrator / Customer Service Administrator An exciting opportunity for a Sales Administrator / Customer Service Administrator to join a busy manufacturing office supporting sales order processing, customer enquiries, stock control and sales support within a fast-paced team environment. If you’ve also worked in the following roles, we’d also like to hear from you: Sales Coordinator, Internal Sales Administrator, Office Administrator, Customer Service Assistant, Order Processing Administrator, Administrative Assistant, Administration Assistant, Sales Support Administrator   SALARY: £25,000 to £30,000 pro rata + Benefits LOCATION: Heathrow, West London – Fully Site Based JOB TYPE: Full-Time, 3 Month Fixed Term Contract (initial) WORKING HOURS: 39 hours per week, Monday to Thursday 8am to 4:30pm and Friday 8am to 3:30pm   JOB OVERVIEW We have a fantastic new job opportunity for a Sales...

Customer Service and Supply Specialist Temp ASAP Start 17.95ph Tottenham Court Road 9am-5.30pm Mon to Friday Hybrid role - 3 days in the office and 2 days from home An international FMCG business requires a Customer Service & Supply Specialist to join their small, fast-paced but detailed oriented logistics and customer service team on a temp basis. Key Responsibilities Manage the full customer order cycle from order receipt to invoice Handle customer enquiries, returns, and credit note processes Manage high volume of e-mail orders daily and ensuring accuracy Using SAP daily to ensure all orders updates are in real-time Coordinate daily operations with warehouses, production plants, and logistics providers Monitor stock levels and manage purchase orders for finished goods Work closely with Commercial, Marketing, Finance, and Supply teams to ensure smooth operations Resolve supply chain and delivery issues with external partners and stakeholders Skills &...

Temporary Customer Service / Client Care Specialist Location: Airdrie (relocating to Falkirk - date TBC) Pay Rate: 13.70 - 16.00 per hour (equivalent to 25,000 - 30,000 per annum) Job Type: Temporary (3 months initially, with potential to become permanent) Start Date: Immediate Working Hours: Monday to Friday, 9:00am - 5:00pm About the Role We are currently recruiting for a proactive and customer-focused Customer Service / Client Care Specialist to join a growing business on a temporary basis. This is an excellent opportunity for someone who enjoys building relationships, driving sales, and delivering outstanding customer experiences. Please note: the role is currently based in Airdrie; however, the business will be relocating to Falkirk in the coming months. Applicants must be able to accommodate this future change in location. Key Responsibilities Regularly contact existing clients to promote new and seasonal products, encouraging increased spend and...

Customer Sales Representative Required Bedford The position will see you responsible for inquiries (order status, stock availability, pricing, company policies, returns authorization processing, requests for documentation, etc). This is an office based role and ideal applicants will come with experience of working within a customer service based role and should enjoy working in a fast-paced, collaborative environment. Daily activities include: Reviewing, entering and managing customer orders including handling customer calls and emails, routing appropriately. Responsible for inquiries (order status, stock availability, pricing, company policies, returns authorization processing, requests for documentation, etc.); investigating production scheduling, shipping and invoicing issues and assists in resolution where possible. Converting customer POs into the system quickly and efficiently. Reviews, enters and books orders according to order entry policies and procedures;...

JOB TITLE: Customer Service Advisor PAY: £14.40p/hr LOCATION: Newport - Tredegar Park moving to Cardiff from September 2026 HOURS : Full Time, 35 hours per week WORKING PATTERN : Our work style is hybrid, which involves spending at least 2 days per week, or 40% of our time, in our office in Newport. We'll just need your commitment to 35 hours across Mon-Fri (8.30am-6pm) and weekend working, Sat 9-5 and Sun 11-4pm on a rotational basis. The first 3 months will be 100% office based. Please that from September we will be moving into our new, modern office in Cardiff where you will be required to spend two days per week or 40% of your work time. START DATE : 22 June 2026 CONTRACT: 6 months About this opportunity Our Customer Service teams are the heartbeat of our organisation. Do you want to be part of a team that makes a genuine difference to our transport customers? Consumer Lending is a key part of our Group and helps customers by providing cars, vans,...

Customer Service Advisor Part-Time 12-Month Fixed-Term Contract Location: Glasgow Hourly Rate: 12.71 - 18.90 Key Details: Hours: 37 per week Shifts: 8.00-11.30 - 16.00 - 20.00 Weekend Work: 3-5 weekends over an 8-week period (can be consecutive or spaced out depending on business needs) Perks: Vouchers awarded for star performance Free tea and coffee available onsite About the Role We're looking for enthusiastic Customer Service Advisors to join a well-established and reputable organisation on a 12-month fixed-term contract. This is a fantastic opportunity to grow your professional skills in a structured, process-driven environment, supporting a high-performing team committed to delivering outstanding customer service. What You'll Be Doing Handling inbound and outbound calls, emails, and customer enquiries Completing transactions and maintaining accurate digital and manual records Managing daily workloads to meet deadlines Escalating...

Customer service advisor 12-Month Fixed-Term Contract Location : Durham Hourly Rate : 12.71- 18.90 Various shift patterns You will be expected to work 3-5 weekends over 8 weeks period; this can be in row or separated depending on business need Benefits will include vouchers for Star performance Free coffee and tea available onsite We are currently seeking Customer service advisor's to join a well-established and reputable client on a 12-month fixed-term contract . This role offers an excellent opportunity to develop your professional skills within a structured, process-driven environment, supporting a high-performing team in delivering exceptional customer service. Role Overview as a Customer service advisor You will play a key role in delivering high-quality transactional and administrative support within a contact centre setting. You will be responsible for processing a variety of routine tasks and enquiries in accordance with agreed procedures,...

Customer Service Advisor working remotely, on an ongoing contract with the opportunity for extension and opportunity to be made permanent. Start Date: 1st of June You will receive full training for this remote working role and all equipment required - you just need wifi and a quiet space to work. (a chair and desk set up) Working 37-40hrs per week Monday - Sunday (off 2 weekends a month), shifts fall within the hours of 8am - 8pm Monday - Fridays (8hr shifts) and Saturday - Sunday the shifts will fall between the hours of 8am - 6pm. You must be fully flexible to be considered for the role. Standard hours: 12.71 per hour, overtime: 19.06 per hour. Duties: - Inbound customer service relating to maintenance queries and emergency calls - Logging customer notes on the systems - Troubleshooting to understand the problem and providing first level advice - Taking call out payments over the telephone where required - Complaint handling where required - Taking full...

12.71 per hour, remote working, ongoing contract with the opportunity to be made permanent after 3 months, weekly pay - inbound calls: customer service, complaint handling and supporting with technical queries. Start Date: 1st of June You will receive full training for this remote working role and all equipment required - you just need wifi and a quiet space to work. (a chair and desk set up) Working 37-40hrs per week Monday - Sunday (off 2 weekends a month), shifts fall within the hours of 8am - 8pm Monday - Fridays (8hr shifts) and Saturday - Sunday the shifts will fall between the hours of 8am - 6pm. You must be fully flexible to be considered for the role. Standard hours: 12.71 per hour, overtime: 19.05 per hour. Duties: - Inbound customer service relating to maintenance queries and emergency calls - Logging customer notes on the systems - Taking call out payments over the telephone where required - Complaint handling where required - Taking full ownership of a call,...

Customer Service Advisor working remotely, on an ongoing contract with the opportunity for extension and opportunity to be made permanent. Start Date: 1st of June You will receive full training for this remote working role and all equipment required - you just need wifi and a quiet space to work. (a chair and desk set up) Working 37-40hrs per week Monday - Sunday (off 2 weekends a month), shifts fall within the hours of 8am - 8pm Monday - Fridays (8hr shifts) and Saturday - Sunday the shifts will fall between the hours of 8am - 6pm. You must be fully flexible to be considered for the role. Standard hours: 12.71 per hour, overtime: 19.06 per hour. Duties: - Inbound customer service relating to maintenance queries and emergency calls - Logging customer notes on the systems - Troubleshooting to understand the problem and providing first level advice - Taking call out payments over the telephone where required - Complaint handling where required - Taking full ownership of a...

Our client, a well-established and customer-focused organisation based in Farnham, is seeking a proactive and personable Customer Service Administrator to join their team on a temp-to-perm basis. This is an excellent opportunity for someone who thrives in a fast-paced environment and is looking to secure a long-term role, with an immediate start available. What s on Offer? Job type: Temporary to Permanent Location: Farnham Pay rate: £12.21 per hour (temporary) Hours: Monday to Friday, 9:00am 5:00pm Start date: Immediate Key Responsibilities: Handling inbound customer enquiries via phone and email Providing accurate information and resolving customer queries efficiently Processing orders, updates, and customer requests on internal systems Maintaining and updating customer records with a high level of accuracy Liaising with internal departments to ensure smooth service delivery Managing customer expectations and delivering a high standard of service...

Customer Service Advisor / Customer Support Agent An exciting opportunity for a Customer Service Advisor / Customer Support Agent to deliver high-quality customer service and technical support within a hybrid contact centre, providing professional, empathetic and solution-focused support to customers. If you’ve also worked in the following roles, we’d also like to hear from you: Customer Service Representative, Contact Centre Agent, Technical Support Advisor, Call Centre Agent   SALARY: £25,235 per annum + Benefits LOCATION: Hybrid Working from Home and 2 Days per Week from the office in Thame, Oxfordshire JOB TYPE: Full-Time, Permanent WORKING HOURS: 37.5 Hours per Week, Monday to Sunday. Rotating shifts between 8am and 6pm with rotational weekends (days in lieu provided)   JOB OVERVIEW We have a fantastic new job opportunity for a Customer Service Advisor / Customer Support Agent to join a supportive and...