Capita is looking for an experienced Administrator to work within our regulated Financial Services division on a key Life & Pensions client. The role will involve processing and entering phone/paper enquiries related data into the computer, handling customer service inquiries and problems via phone, paper, and mail. You will be required to be flexible to work across all back-office teams if support is required. Full training will be provided. Customer experience is something that is very important to us and making our customers happy will be your number one priority. We aim to resolve any issues first time, which means we want team members who are dedicated to providing an excellent customer service experience to our customers. Job title: Customer Service Administrator Job Description: Salary: £24,043 Hours: 37.5 Hours a week. Monday - Friday between the hours of 8am - 5pm (typically 8-4 or 9-5). Location: Office based on Oxford Road, Manchester City...

Customer Service Advisor Contract Type : Temporary Start Date : April 27th, 2026 Contract Length : 6 months Working Pattern : Full Time (Mon-Fri, 9 am - 5 pm) Work Arrangement : 3 days per week from home Location: Conveniently based in City Centre, Manchester, our office is just an 8-minute walk from Manchester Piccadilly train station and only 1 minute from Piccadilly Gardens tram station. Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment? If so, we have an exciting opportunity for you! Our client is seeking a dedicated Business Banking Telephony Advisor to join their dynamic team in the heart of Manchester. Role Overview: As a Business Banking Telephony Advisor, you will be the first point of contact for business banking customers, providing outstanding support for a variety of inquiries. Your role is vital in helping businesses operate confidently and efficiently. Key Responsibilities:...

Key Account Manager - Automotive Aftermarket Distribution Strengthening our UK sales team: Delivering and developing c class Garage Workshop Consumables programmes to vertical markets expanding across the Automotive Aftermarket is where our client excels. Their extensive experience enable MRO Workshops to efficiently and productively manage their workshop consumable usage. We are on the hunt for a Key Account Manager , National Account Manager or Senior Sales Development Executive to develop their Automotive Aftermarket distribution sector via Independent Motor Factors both car and CV and Trade Buying Groups / ITG's / VM trade parts programmes . Ideal Location - North (Manchester, Leeds. Liverpool, Nottingham, Derby) Good Salary Neg (Circa 55k - 60k) + Bonus + Car + Pension Our utopia: Our ideal candidate will have worked within the Automotive Aftermarket in a Senior Sales / Key Account or National Account capacity and be familiar with...

Customer Experience Specialist Manchester (Hybrid after 4 months 3 office / 2 home) Working hours 11 00 Start date 5th May Permanent We are proud to be representing a globally recognised, high-growth technology organisation that is transforming how small businesses operate. Our client is seeking a Customer Experience Specialist to join their team with a dedicated focus on supporting customers in the US market. This is an exciting opportunity to join a purpose-driven company committed to empowering small businesses through innovative technology and world-class customer support. Benefits for a Customer Experience Specialist 23 days annual leave 8 extra days off to cover US bank holidays 10 days well being leave Private healthcare Life insurance, Income disability, and Critical Illness and more Key Responsibilities for a Customer Experience Specialist Deliver high-quality support via phone, email, and live chat....

Debt Recovery Agent Salary: Upto 28,800 DOE + 10% bonus Location: Sale, Manchester (Hybrid - 3 days WFH, 2 days office) Start Date: End of April Hours: 37.5 per week, Monday-Friday - No weekends About the Role A leading UK utilities provider is looking for a Debt Recovery Agent. This is a key position for someone passionate about debt recovery, customer resolution, and ensuring compliance in complex utility environments. You will take responsibility for managing cases where customer issues impact debt collection on water accounts. When resolution isn't achievable, you'll oversee both temporary isolation and permanent disconnection of supply-ensuring all actions meet strict legal and regulatory standards. What You'll Be Doing Coordinating pre-disconnection site visits with third party agencies Reviewing site visit outcomes and ensuring accurate reporting Supporting field agents during customer visits Managing disconnections with a customer first, compliance focused...

Customer Service Administrator Location: Manchester (M3) Pay Rate: 14.51 per hour Hours: 37.5 hours per week, Monday to Friday Working hours: 8.30am-5pm Contract: 3 month temporary contract - Potential permanent opportunity We are currently recruiting Case Handlers/Administrators to join a well-established financial services and investment company based in Manchester (M3). You will be on the Transportation team. You will be helping customers transfer their investments and portfolios internally and externally. Key Responsibilities: Phone and email correspondence with customers Data entry and maintaining accurate records Processing documents and customer information Supporting teams with day-to-day admin tasks Ensuring compliance with company and regulatory procedures What We're Looking For: Previous administrative or customer service experience (preferred but not essential) Happy to do phone work Strong attention to detail and organisational...

Customer Service Admin - Case Handler Location: Manchester (M3) Pay Rate: 14.50 per hour Hours: Monday to Friday, 08:30-17:00 (1 hour lunch) Contract: Initial 3-month temporary contract with potential to extension or perm placement Work Pattern: Fully onsite We are currently recruiting an Case Handler/Customer Service Admin to join a brilliant and well-established financial services company based in Deansgate Manchester (M3). This is a professional office-based role offering excellent long-term prospects, including the potential opportunity to secure a permanent position with access to multiple permanent benefits and bonuses. This role would suit someone competent and detail-oriented, and we are open to graduates looking to begin their career within financial services. MASSIVE focus on work ethic and attitude! Key Responsibilities: Supporting the processing of investment transfers Giving exceptional customer service through phone call, email and other...

Customer Service Executive Salary: £26,000 - £29,000 + annual performance bonus (£2,000 - £3,000) Location: Stockport (SK4) Hours: Full-time, office-based (8am 4pm, 9am 5pm or 10am 6pm) Do you thrive in a busy, fast-moving environment where accuracy and enthusiasm go hand-in-hand Are you the type of person who takes ownership, works at pace, and brings positive energy to your team If so, this is a great opportunity to join a well-established Stockport-based manufacturer known for its strong values and customer focus. Our client is seeking a motivated and proactive Customer Service Executive to join their friendly and supportive Customer Care team. You ll play a key part in ensuring customers receive exceptional service processing orders efficiently, resolving queries quickly, and keeping communication clear and professional at every stage. We re looking for someone who loves to stay busy, enjoys taking responsibility, and thrives in a team where everyone pulls together....

National Account Manager High Street Discounters & Convenience Home Based up to £55,000 + Car Allowance + Bonus + Benefits Ready to own and grow some a Drinks category leader in High Street Discounters and Convenience customers? This is a high-impact role within a fast-moving FMCG environment where execution, pace and commercial thinking genuinely matter. You ll take full ownership of key Discounter & Convenience accounts driving distribution, profitability and flawless in-store delivery. The Role You ll be responsible for delivering profitable growth across a defined HSD & Convenience portfolio. You will: Own and grow key accounts across High Street Discount & Convenience Deliver revenue, margin and distribution targets in line with agreed budgets Build and execute robust Joint Business Plans aligned to customer strategy Identify and unlock growth through NPD, range extensions, pricing strategy and promotions Lead annual forecasting, budget planning...