JOB TITLE: IT Service Desk Support Analyst START DATE: 1st September PAY: 15.81 per hour LOCATION: Edinburgh Sighthill North HOURS: Full Time, 35 hours per week WORKING PATTERN: Our work style is hybrid, which involves spending at least 2 days per week, or 40% of your time, in the office. You'll work 35 hours per week across Monday to Friday, with shift rotations between 7:00am and 7:00pm. The current rotation includes 4 weeks of early shifts (finishing between 2:30pm and 5:30pm) and 1 week of late shifts (finishing between 6:00pm and 7:00pm). You'll also work 1 Saturday in every 5 weeks. Shifts are provided at least 4 weeks in advance, helping you plan your work-life balance. About this opportunity We are looking for customer-focused individuals with a passion for technology and delivering outstanding service to join our in-house IT Service Desk team. As a Colleague IT Service Desk Support Analyst, you'll be the first point of contact for...

Job Title: Front of House/Business Administrator Location: City Centre - Edinburgh Remuneration: 27,000 - 29,000 per annum DOE Contract Details: Permanent, Full Time based in office Working Hours: Rotational basis: 7:45 AM - 4:15 PM and 9:00 AM - 5:30 PM Responsibilities: Join our clients dynamic team as an FOH Business Administrator and play a key role in ensuring their Edinburgh office runs like clockwork! Your responsibilities will include: Reception Excellence: Answer incoming calls and emails professionally, greeting clients warmly and directing them efficiently to meeting rooms Meeting Management: Schedule and coordinate internal/external meetings using Office Tracker software. Prepare meeting spaces to high standards, ensuring refreshments are ready! Event Coordination: Assist in organising staff and client events, from setup to execution. Manage catering and ensure everything runs smoothly Support Staff: Provide tech support for remote staff,...

Temporary Receptionist - Holiday Cover Edinburgh City Centre 8:45am - 3:00pm 13.00 per hour Dates: Wednesday 24th June - Friday 10th July Monday 27th July - Tuesday 11th August Are you a friendly face with a passion for customer service? We're on the lookout for a professional Temporary Receptionist to join our client's dynamic team in the heart of Edinburgh! This is your chance to shine in a bustling office environment while providing essential holiday cover. Key Responsibilities: Welcome visitors with a warm smile and professional demeanour Answer and manage inbound calls Book and coordinate meeting rooms to keep things running smoothly Keep the reception area tidy and inviting Offer general administrative support as needed About You: Previous reception or front of house experience Strong communication and interpersonal skills Comfortable navigating phone systems and handling inquiries Highly organised, reliable and able to work independently This...

Summary Job Title : Customer Service Assistant Location : Edinburgh Ettrick House Contract : Temporary - Ends 31st December 2026 Start Date : 13th July 2026 Working Pattern : Monday - Friday 8am-6pm shift rotation, 1 Saturday every 4 weeks 9am - 4pm with day off during the week in lieu Pay Rate : 14.40 per hour Hybrid Working : Office based 5 days per week, for initial 6 months, then 3 days a week from home (subject to eligibility and manager sign off). About the Opportunity: Do you have a curious attitude and a passion for being part of a successful team? If so, we would love to hear from you! Lloyds Banking Group are recruiting now for Customer Service Assistants to join their Homes Operations Mortgages New Business Team Based in or contact centre, the nature of this role to provide an enhanced service to our Multi Brand Mortgage Brokers & Mortgage Advisors on a range of mortgage products over the phone. The core purpose of the role is to support...

Temporary Customer Service Administrator - 7 DAY ROTA BASIS Location: East Edinburgh Start: ASAP Duration: Up to 3 months Rate: 13.50 per hour Hours: Rota basis of 5 days out of 7, including weekends (35 to 40 hours per week) About the Role: Our client, a well established and fast paced organisation, is currently looking to recruit a Temporary Customer Service Administrator. This is an excellent opportunity for someone who enjoys a varied role combining customer interaction with administrative responsibilities. You will play a key part in ensuring a smooth and professional experience for customers, while also supporting the wider team with important post-sale and operational admin tasks. Your responsibilities will include: Conducting handover appointments with customers Processing and invoicing completed sales accurately Carrying out occasional post office runs to support business needs Supporting with a range of post sale administrative tasks and...

Join Our Team as a Contact Centre (Nights) Are you ready to step into a vital role that ensures safety and security? Our client is looking for dedicated Security Operations Centre (SOC) Operators to support their Physical Security Operations Centre in Sighthill North, Edinburgh.This role requires individuals who can communicate clearly, confidently, and professionally at all times, particularly in high-pressure situations. If you thrive in a fast-paced environment and are confident engaging with a wide range of stakeholders over the phone, we want to hear from you. Contract Details Location: 100 percent office based in Sighthill North, Edinburgh Pay Rate: 15.81 per hour, with additional payment for unsociable hours Contract Length: Until end of December 2026 Shift Type: Rotating days and nights, 12 hour shifts Shift Pattern Full flexibility required, including weekends and bank holidays Blocks of day shifts followed by night shifts, with 4 to 5 rest days between...

Put Customers First and Build a Career in Customer Service Do you care about doing the right thing for customers? Not just answering queries, but really understanding what has gone wrong and taking the time to put it right? If you take pride in helping people, enjoy solving problems, and don't just settle for quick fixes, this could be a great fit. We are recruiting for an online retail brand that genuinely puts the customer at the centre of everything they do. In this role, you won't just be responding to queries. You will have the chance to look deeper, understand root causes, and help improve the overall customer experience. What you'll be doing Supporting customers across phone, email, live chat, and social media Taking the time to understand each situation properly and respond with care Solving problems in a way that feels fair and right for the customer Taking ownership of issues and seeing them through to resolution Looking for patterns and flagging ways...