Customer Service Manager Ramsbottom, Lancashire Mon- Fri 40 hours  per week Marshalls plc is the UK’s leading hard landscaping, building and roofing products supplier and has supplied some of the most prestigious landmarks in the UK since the 1890s. We’re the benchmark for excellence and have been recognised as a Superbrand since 2010. As well as exceptional customer service, technical innovation, and manufacturing expertise, we continue to be a leader in our field in corporate responsibility and sustainable business practice. Welcome to Marshalls Mortars and Screeds – our cutting-edge range of mortar and screed is meticulously crafted to meet every customer's diverse needs. Our products are powered by innovation and performance and guarantee exceptional strength, durability, and workability, ensuring a seamless application process and results that stand the test of time. Proudly a part of Marshalls plc , the UK’s leading supplier of hard landscaping, building, and...

Clinical Receptionist/Administrator (Maternity Cover - 12 months) Are you an organised and friendly individual with a passion for healthcare? Our client is seeking a dedicated Clinical Receptionist/Administrator to join their dynamic team for a maternity cover position! If you thrive in a fast-paced environment and are eager to make a difference in patients' lives, this could be the perfect opportunity for you! Position: Clinical Administrator (Maternity Cover) Location: M13, near universities Duration: 12 months Working Hours: 8.30am - 5pm Please note this role is fully office based Key Responsibilities: Inbox Management: Monitor the admin team inbox, responding to and signposting emails promptly to ensure smooth operations. Phone Communication: Answer incoming calls with professionalism, taking messages and providing information as needed. Patient Interaction: Greet patients and visitors warmly, updating the appointment diary, issuing paperwork and...

We're looking for an experienced technical Key Account Manager or Sales Manager from the industrial components and / or consumables sector who can manage distribution channels across the UK, Eire & Nordic regions. If you've got a proven track record of technical sales success selling via distribution - and ideally managing these relationships across various European regions - we offer a great package, sensible amounts of travel, development opportunities and the security of a multi-national corporation backing us up. BASIC SALARY: Up to £65,000 BENEFITS: 20% Bonus based on sales performance 25 days holiday plus bank holidays Full company benefits package including excellent pension scheme, healthcare, DIS etc. LOCATION: Home based, covering UK, Eire & Nordic regions. COMMUTABLE LOCATIONS: London, Birmingham, Manchester, Bristol, Sheffield, Leeds, Northampton, Luton, Reading, Liverpool, Oxford, Cambridge, Nottingham, Coventry, Leicester, Crawley,...

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Helpdesk Supervisor to join the team located in Manchester! Reporting to the Lead Contract Support, the successful candidate is accountable to provide exceptional customer service and business support to contribute to the continued growth and success of the account. The Role: Responsible for the management, performance and delegation of activities to the team Helpdesk Advisors within the site. Ensure the Helpdesk Advisor Team understand the Life Cycle of a Work Order and facilitate a smooth handover of work orders to the operational team. Understand Training Needs Analysis of the Helpdesk Advisors to ensure that all team members have access to / received required training, relevant to the needs of the individual, team and business. Evaluate, review and implement continuous improvement process changes. Competent in coaching and...

Legal Receptionist Manchester City Centre Up to 27,500 dependent on experience 9am - 5pm Are you an enthusiastic and friendly individual with a passion for delivering exceptional client service? An exciting opportunity has arisen for an experienced Receptionist to enhance their skills at a thriving law firm located in the heart of Manchester. This is a full-time, permanent position where you can make a meaningful impact while working alongside a dedicated team. What You'll Do: As a key member of our Reception team, you will play an integral role in providing a first-class experience for clients, partners, and colleagues. Your responsibilities will include: Welcoming Clients: Greet clients and visitors with warmth and professionalism, ensuring they feel valued from the moment they enter. Managing Calls: Answer incoming calls, directing them to the appropriate personnel while taking clear, accurate messages. Meeting Rooms: Oversee meeting room bookings,...

Customer Service Advisor (Private Medical) Manchester - university area 30,000 per annum Shift pattern: 8-4.30 / 9.30 - 6 - Monday - Friday Applicants must be able to do both shifts Office based Are you ready to make a difference in the healthcare sector? Our client, a leading organisation in patient care, is on the lookout for a dedicated Customer Service Advisor to join their dynamic team in Manchester. If you thrive in a fast-paced environment and have a passion for delivering exceptional service, this role is for you! What You'll Do: As a vital part of the Administration Team, you will be the first point of contact for patients, providing support and guidance. Your key responsibilities will include: Call Handling & Patient Support: - Answer incoming calls professionally and empathetically. - Respond to patient inquiries with clear and accurate information. - Handle sensitive situations with discretion and professionalism. - Manage high...

OUTBOUND CUSTOMER SUCCESS ADVISOR Salford - Parking onsite Monday- Friday (Fulltime in the office) 9am-5pm 13.33 per hour ( 26k) ASAP - End of August (Possibility to be extended or taken on permanently for the right person) Are you ready to make a difference in the retail appliance industry? Our client is on the lookout for a dynamic and enthusiastic Outbound Customer Success Advisor to join their growing team at their head office in Salford! If you thrive in a high-volume call environment and enjoy helping customers succeed, we want to hear from you! What You'll Do: As a pivotal member of the team, your mission will be to connect with customers and enhance their experience with our client's Reward scheme. Here's what you can expect to do: Engage Customers: Reach out to customers who have onboarded but haven't yet claimed their rewards, guiding them through the claims process with care and clarity. Support Onboarding: Assist customers who faced...

Office Administrator Location - Stockport Salary/Package - 23,132.20 (Based on 35 Hours Per Week) Must be able to drive About the Company Our client is a well-established specialist fit out and refurbishment contractor delivering high-quality commercial interiors and construction projects across the UK. Operating across the commercial, industrial, office, education, healthcare, leisure, and public sectors, they provide a complete turnkey service from design and project management through to fit out, refurbishment, and construction delivery. Built on a reputation for quality, reliability, and exceptional customer service, the business has developed long-standing relationships with clients through consistently delivering projects safely, on time, and to the highest standards. With continued growth and investment in both their people and operations, they are now seeking an organised and proactive Office Administrator to support the day-to-day running of their busy...

Customer Care Advisor - ASAP Location - Manchester - Parking Onsite - Hybrid working once competent in the role 3 days office and 2 days at home or can work 4 days per week. Salary - 30,000 Start date - ASAP Working Hours - Monday to Friday - 9am - 6pm - No Weekends Why Join Us? Our Client pride's themselves on delivering exceptional service to their customers. As a Customer Care Advisor, you'll be at the heart of their mission, helping new customers navigate the learning curve of being employed through a payroll company and resolving their issues efficiently. What You'll Do: Build Relationships: Proactively nurture existing customer relationships with inspirational service over the phone and by email. Resolve Issues: Address and resolve customer complaints quickly, ensuring satisfaction. Communicate Effectively: Handle customer queries via phone, email, and written correspondence. Ensure Compliance: Follow compliance processes to maintain service integrity. Meet KPIs:...

Job role: Receptionist Job type: Temporary Location: Manchester M50 What You'll Do: As our Receptionist, you will be the face of our company! Your responsibilities will include: Welcoming Guests: Greet visitors with a smile and ensure they feel right at home. Managing Calls: Answer and direct incoming calls with enthusiasm and clarity. Administrative Support: Assist with various administrative tasks to keep our operations running smoothly. Scheduling: Help coordinate appointments and meetings, making sure everything runs like clockwork. Maintaining Cleanliness: Keep the reception area tidy and inviting for all visitors. What We're Looking For: To be successful in this role, you should possess: A friendly and approachable demeanour that shines through in every interaction. Strong organisational skills and the ability to multitask effectively. Excellent communication skills, both verbal and written. A proactive attitude, ready to tackle challenges with a...

Retentions Manager Lead a broadband contact centre retentions team, coaching advisors to improve customer saves, renewals, call quality, performance and customer outcomes. If you’ve also worked in the following roles, we’d also like to hear from you: Retentions Team Manager, Retention Manager, Customer Retention Manager, Contact Centre Manager, Call Centre Manager, Customer Service Manager, Sales Team Manager, Customer Loyalty Manager, Contact Centre Team Leader, Retentions Team Leader   SALARY: £32,000 per annum + £5,000 OTE + Benefits LOCATION: Altrincham, Greater Manchester, North West England (100% Office Based Monday to Friday) JOB TYPE: Full-Time, Permanent WORKING HOURS: 37.5 hours per week, rota based (core working hours: Monday to Friday 8am–6pm, plus every other Saturday 10am–5pm)   JOB OVERVIEW We have a fantastic new job opportunity for a Retentions Manager to lead a busy broadband contact...

Customer Support Advisor / Contact Centre Customer Service Agent A great opportunity for a Customer Support Advisor / Contact Centre Customer Service Agent to join this fast-growing fibre broadband provider, supporting customers with onboarding, broadband technical issues, billing queries and service delivery while providing excellent customer service and troubleshooting support. If you’ve also worked in the following roles, we’d also like to hear from you: Call Centre Customer Service Assistant, Technical Support Advisor, Broadband Helpdesk Advisor, Contact Centre Advisor, Service Desk Advisor   SALARY: £26,228 per annum + Benefits   LOCATION: Altrincham, Greater Manchester, North West England (100% Office Based Monday to Friday) JOB TYPE: Full-Time, Permanent WORKING HOURS: 37.5 Hours Rota Based (Core Working Hours: Monday to Friday 8am–8pm, Every Other Weekend Saturday 10am–5pm, Sunday 10am–3pm   JOB OVERVIEW We...

Customer Service Advisor / Retention Agent Join a growing fast-growing fibre broadband provider as a Customer Service Advisor / Retention Agent supporting customers who are thinking of leaving, moving home or changing their package, while delivering excellent customer service and strong commercial outcomes. If you’ve also worked in the following roles, we’d also like to hear from you: Retention Advisor, Loyalty Advisor, Contact Centre Sales Advisor, Customer Retention Advisor, Telesales Executive, Telecommunications Executive, Customer Retention Specialist, Customer Service Agent, Contact Centre Adviser, Customer Relationship Executive, Customer Relationship Advisor   SALARY: £26,228 per annum plus Commission: £5,000 OTE + Benefits         LOCATION: Altrincham, Greater Manchester, North West England (100% Office Based Monday to Friday) JOB TYPE: Full-Time, Permanent WORKING HOURS: 37.5 Hours Rota Based (Monday to Friday 8am–6pm, plus...